Dan St. Hilaire

Recent Posts

What You Should Know About Microsoft Office Teams

Posted by Dan St. Hilaire  /  October 16, 2018  /  Microsoft Office   —   No Comments ↓

Teams is Microsoft’s answer to group chat, based off the preexisting 365 environment, including Skype integration. With an Office 365 Business Premium, Business Essentials, OR Enterprise (E1, E3, or E5) subscription, your organization can enable Groups and Teams.

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Tags: Microsoft Office

Analyze Data Much? You Might Want Microsoft Power BI Training

Posted by Dan St. Hilaire  /  September 27, 2018  /  Courses, Office 365   —   2 Comments ↓

Are you a data analyst or even a power user of Excel who manipulates data for various reporting requirements? You can really bring your data to life with Power BI, and KnowledgeWave is excited to extend an option for Microsoft Power BI training.

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Tags: Courses, Office 365

What Are Office 365 Groups?

Posted by Dan St. Hilaire  /  June 26, 2018  /  Office 365   —   1 Comments ↓

Office 365 presents businesses and their employees with new modern ways to work. One great example is Office 365 Groups, often referred to as Modern Groups.

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Tags: Office 365

6 Steps to Boost User Adoption of Office 365 (FREE webinar!)

Posted by Dan St. Hilaire  /  April 17, 2018  /  Office 365, MSP   —   3 Comments ↓

The move to Office 365 is not like any previous Microsoft Office upgrade for your end-users.

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Tags: Office 365, MSP

Microsoft Azure Training Options

Posted by Dan St. Hilaire  /  April 3, 2018  /  Courses, cloud computing   —   No Comments ↓

With the explosion of businesses using Microsoft Cloud Solutions, 90% of Fortune 500 companies use Microsoft Cloud, the need  and knowledge required to manage and support those services is more important than ever. Small Businesses are deploying Office 365 in droves and Azure provides a means for businesses, large to small to manage these cloud-based services like Office 365. KnowledgeWave is excited to add these Azure courses to our lineup to support the IT professionals that maintain your onsite and cloud infrastructure.

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Tags: Courses, cloud computing

3 Real Life Tips for Your Office 365 Deployment

Posted by Dan St. Hilaire  /  November 30, 2017  /  Office 365, Software Rollout   —   2 Comments ↓

Many of the clients I work with are making the move to Office 365 from Office 2010, or a mixed environment of various Office versions. In either scenario they are making a leap to a new version of Microsoft Office providing their users with more flexibility, the opportunity to work more efficiently while increasing user productivity.

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Tags: Office 365, Software Rollout

Adding the KnowledgeWave Learning Site to your Office 365 App launcher

Posted by Dan St. Hilaire  /  October 5, 2017  /  KLS   —   No Comments ↓

After you’ve made the decision to leverage the KnowledgeWave Learning Site (KLS) to assist with your user adoption of Office 365 you may want to add a custom KLS tile to your Office 365 App Launcher. This post will show you step-by-step how to accomplish this task. Please note that you need to be an Office 365 Admin to add custom tiles.

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Tags: KLS

Certified Scrum Training for Federal, State, City and Private Sector

Posted by Dan St. Hilaire  /  June 29, 2017  /  Consulting, Courses, Learning Initiative   —   No Comments ↓

KnowledgeWave provides onsite certified scrum training for federal and state government, cities and municipalities as well as private sector businesses. We also provide online training options for individuals or smaller teams seeking Scrum certification.

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Tags: Consulting, Courses, Learning Initiative

Why Great IT Leaders Are Critical to Workplace Culture

Posted by Dan St. Hilaire  /  June 22, 2017  /  IT Pros, Workplace Culture   —   No Comments ↓

Keeping ahead of technology’s constant changes and advancements is tough enough. Just when you think you’re in step with the latest and greatest, it veers sharply into unfamiliar territory.

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Tags: IT Pros, Workplace Culture

ITIL Foundations Training and ITIL Practitioner Training

Posted by Dan St. Hilaire  /  June 6, 2017  /  Courses, IT Pros   —   No Comments ↓

Tech is ever changing, making it difficult to stay current. It can also be difficult to know when something is a fad versus the next big, important advancement.

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Tags: Courses, IT Pros

Why User Adoption Should Be a Key Piece of Any Office 365 Rollout

Posted by Dan St. Hilaire  /  May 22, 2017  /  MSP, IT Pros, Office 365   —   No Comments ↓

IT professionals and end-users often see technology from different perspectives. You’re likely to be more concerned with all the mechanics and logistics. Conversely, your clients and end-users are scratching their heads. This is a key consideration to include in your Office 365 migration planning. Including user adoption and training activities aids in bridging that chasm, and should be present throughout the migration process.

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Tags: MSP, IT Pros, Office 365

Office 365 Tips Worth Sharing: Email a Link, Not an Attachment

Posted by Dan St. Hilaire  /  April 20, 2017  /  Team Leaders, Office 365   —   1 Comments ↓

Your team is up and running with Office 365 and its cloud storage solutions: OneDrive for Business and SharePoint. (Congrats - take a bow!)

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Tags: Team Leaders, Office 365

Skype for Business Online Training: Quickly Get Your Team On Board

Posted by Dan St. Hilaire  /  April 20, 2017  /  Office 365, Skype for Business   —   No Comments ↓

Each week it seems like more organizations are embracing Skype for Business for internal (and sometimes external) communications. Maybe you are in the same boat. If so, you've come to the right place!

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Tags: Office 365, Skype for Business

KnowledgeWave Office 2016 Quick Reference Guides for MSPs

Posted by Dan St. Hilaire  /  April 9, 2017  /  Microsoft Office   —   No Comments ↓

With the each new deployment of Microsoft Office there are great new features. Sometimes we lose a feature we love (Status Bar Sum Total Disappears 2010 to 2013 Upgrade, not fixed in 2016), but more times than not, we gain better features, and more collaboration options.

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Tags: Microsoft Office

Sample Office 365 Training Plan for Your MSP Customers

Posted by Dan St. Hilaire  /  April 6, 2017  /    —   No Comments ↓

I recently spoke with an HR person at a mid-sized company, and an IT leader at a smaller non-profit organization. Both conversations were about Office 365 training for their employees.

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