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Jennifer Patterson

Recent Posts

Office 2016 Tips: Simultaneously Edit a Document with Other Authors

Posted by Jennifer Patterson  /  June 30, 2017  /  Word, Office 2016, Team Leaders   —   No Comments ↓

When you simultaneously edit a document with other authors, it’s called co-authoring. If you’ve never experienced co-authoring before, you are in for a real treat.

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Tags: Word, Office 2016, Team Leaders

Time to Freshen Up Your Human Resources Strategic Plan?

Posted by Jennifer Patterson  /  June 6, 2017  /  Human Resources Management   —   No Comments ↓

Like any HR leader, you want to be seen as a strategic contributor to your organization. Of all the tools in your arsenal, few are as vital at achieving that recognition as your human resources strategic plan.

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Tags: Human Resources Management

How One Team Used Remote Training to Solve a Problem

Posted by Jennifer Patterson  /  May 4, 2017  /  Live Remote Training, Employee Training, Team Leaders   —   No Comments ↓

We just hosted a remote training session for a team in New Jersey from our home base in Vermont and WOW! It went great.

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Tags: Live Remote Training, Employee Training, Team Leaders

12 Reasons to Get Your Software Training Online

Posted by Jennifer Patterson  /  April 28, 2017  /  Employee Training, Human Resources Management   —   No Comments ↓

When it comes to software training, our first instinct is often to set up in-person instruction. Doing so allows for immediate feedback, quick access to answers when questions arise, and a personal touch.

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Tags: Employee Training, Human Resources Management

How to Sell Your Managers on Software Productivity Training

Posted by Jennifer Patterson  /  April 10, 2017  /  Employee Training, Productivity, Human Resources Management   —   No Comments ↓

What good is it to have the latest software updates if they are not being used productively? Considering how much your company spends on software expenses, investing just a fraction of that into targeted training will give your organization a serious competitive edge.

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Tags: Employee Training, Productivity, Human Resources Management

Strategies for Improving Employee Retention

Posted by Jennifer Patterson  /  February 20, 2017  /  Advantages of Training, Culture Change   —   No Comments ↓

In an article he contributed to LinkedIn entitled "Employee Retention Now a Big Issue: Why the Tide has Turned," Josh Bersin, principal and founder of Bersin by Deloitte writes: "Many studies show that the total cost of losing an employee can range from tens of thousands of dollars to 1.5-2X annual salary." As a result of this climbing number in employee turnover, a number of companies are even designing their business around high-turnover—believe it or not.

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Tags: Advantages of Training, Culture Change

Are You Establishing a Culture for Learning?

Posted by Jennifer Patterson  /  February 17, 2017  /  Human Resources Management, Workplace Culture   —   No Comments ↓

You’ve proven the worth of training and development in certain instances to leadership and management. Now comes the real challenge - convincing them that establishing a culture for learning throughout the organization is even more valuable.

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Tags: Human Resources Management, Workplace Culture

Technical Information for KnowledgeWave Learning Site Clients

Posted by Jennifer Patterson  /  February 6, 2017  /  KLS   —   No Comments ↓

Are you a KnowledgeWave member, or thinking of becoming one? This information can help ensure a seamless KnowledgeWave membership experience for users, covering supported browsers, video ports to open and email domains to white list. 

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Tags: KLS

How to Incorporate Strategic Training

Posted by Jennifer Patterson  /  January 16, 2017  /  Employee Training, Human Resources Management   —   No Comments ↓

Typically, when you sit down to develop a training plan, you focus entirely on learner outcomes. Those goals become benchmarks for measuring the training’s success.

Strategic training widens the scope to include short and long term goals desired by the organization as well. This post will show you how to organize your own strategic training plan: one that incorporates input from all staff levels, benefits the organization as a whole, and increases your value as a strategic contributor.

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Tags: Employee Training, Human Resources Management

Is Office 365 Online Training Right for My Team?

Posted by Jennifer Patterson  /  December 29, 2016  /  Employee Training, Office 365   —   No Comments ↓

There comes a time when you realize that your team needs Office 365 training. But what's the right training approach for your team?

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Tags: Employee Training, Office 365

Did You Know That Excel Has a Built-In Training Log Template?

Posted by Jennifer Patterson  /  December 7, 2016  /  Excel, Employee Training, templates   —   12 Comments ↓

A learning management system (LMS) is a luxury not every organization can afford. Yet maintaining accurate employee training logs is invaluable to your team's growth and development plans.

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Tags: Excel, Employee Training, templates

How to Adjust Your Management and Training for Introverts

Posted by Jennifer Patterson  /  November 7, 2016  /  Employee Training   —   No Comments ↓

It’s estimated that 30-50% of working professionals are introverts. You probably have some on your team. Full disclosure: I'm an introvert, myself.

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Tags: Employee Training

Training as a Strategy for Improving Employee Retention?

Posted by Jennifer Patterson  /  October 31, 2016  /  Employee Training   —   No Comments ↓

Maybe you’ve seen articles about employee retention discussing perks, employee recognition, wellness programs and more. Where does a good training strategy fit into the picture of overall employee retention?

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Tags: Employee Training

What Is Training and Development and How to Be Great at It

Posted by Jennifer Patterson  /  October 19, 2016  /  Employee Training   —   1 Comments ↓

Managers pull double duty. Not only are you responsible for your team’s output, but you lead its growth as well. Some freshly promoted managers may be unfamiliar with the fundamentals of employee training and development. After all, you probably didn’t get your degree in andragogy (more on that in a bit).

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Tags: Employee Training

How to Shorten the Training Process Without Limiting Impact

Posted by Jennifer Patterson  /  September 14, 2016  /  Training Approaches, Employee Training   —   No Comments ↓

Clarity and focus. To get the most effective training in the most compact format, you might want to consider (a) getting crystal clear on your goals and desired outcomes, and (b) designing every aspect of the training process toward those ends.

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Tags: Training Approaches, Employee Training