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ITIL Foundations Training and ITIL Practitioner Training

Posted by Dan St. Hilaire  /  June 6, 2017  /  Courses, IT Pros   —   No Comments ↓

AdobeStock_shell_small.jpgTech is ever changing, making it difficult to stay current. It can also be difficult to know when something is a fad versus the next big, important advancement.

As the most widely accepted foundation framework, ITIL is a great way for IT pros to future-proof our organizations and maybe even our careers.

KnowledgeWave offers 2 courses on a ongoing basis. Please see below for dates and details. We also teach these courses at client locations across North America in group settings and can even provide the exam as part of the training experince. For additional information on our private groups sessions or to register for one of these public sessions: Call 1-800-831-8449 or email education@knowledgewave.com

ITIL Foundations Training (2011 Edition)

2017 Date(s):

  • Sep 6-8
  • Sep 11-13
  • Sep 25-27
  • Oct 2-4
  • Oct 9-11

Duration: 3 days

Format: Live Online Format. Attend at our site or remotely from your location.

Certification: Yes, this course will prepare you for the certification exam. Exam is not included and must be scheduled separately.

Price: $2,100 (10% discount if sending 3 or more)

Call 800.831.8449 x101 to register

Overview: This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL 2011 Edition.

Who Should Attend: IT Professionals, IT Support Staff, Application, Project and Business Managers, Any member of an IT team involved in the delivery of IT Services.

Click here for Class Outline

ITIL Practitioner Training (2016)

2017 Date(s):

  • Oct 16-17

Duration: 2 days

Format: Live Online Format. Attend at our site or remotely from your location.

Price: $2,100 (10% discount if sending 3 or more)

Overview: Gain the foundational knowledge and skills for building an effective IT organization that supports and complements ITIL best practices. This course will provide you with the foundational knowledge needed to pass the ITIL Practitioner certification exam.

Who Should Attend:

  • Those engaged in IT development, IT operations, and IT service management
  • Individuals wishing to have detailed understanding of the principles of service improvement
Price: $2,100 (10% discount if sending 3 or more)

Call 800.831.8449 x101 to register

Topics: Courses, IT Pros