Live from your desk - FAQ
Live from your Desk is a remote training system that enables students to attend classes from their home or office in lieu of traveling to our classroom location. With a computer equipped with high speed internet students can see and hear the instructor’s lessons, communicate with the class and participate in all classroom activities as if they were actually there. Instructors are able to see the student’s screen to observe their progress and take control of it, should extra help be required. With the elimination of travel, students can get all the same valuable training without the concerns of travel time, gas consumption, and road conditions. By offering Live from Your Desk remote training, we at KnowledgeWave have proudly opened our classroom doors to the world.
Live from your desk FAQ and Answers
Q. What is Live from Your Desk?
Q. What do I need to attend remotely?
Q. Do I need two monitors?
Q. What if I have a question?
Q. What if I need extra help?
Q. Is it difficult to connect to class?
Q. So at the start of class I just log in and I'm ready to go?
Q. I have a headset. Do I need yours?
Q. Is there an extra cost associated with remote attendance vs. in person attendance?
Q. What is Live from Your Desk?
A. Live from Your Desk is a system that allows students to attend a class remotely. Through their home or office computer, users have the ability to hear the instructor, follow the lessons on their screen and participate in classroom discussions and activities.
Back to TopQ. What do I need to attend remotely?
A. Users need a computer with high speed internet. Courseware and a headset with built-in microphone are sent to students prior to the day of class.
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Q. Do I need two monitors?
A. Regular desktop applications classes only require one monitor for full participation while two are needed for advanced technical classes.
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Q. What if I have a question?
A. The instructor can hear and respond to any questions during class, just as if you were in the room.
Q. What if I need extra help?
A. Instructors have the ability to take control of your screen and demonstrate functions if you fall behind or need extra help.Back to Top
Q. Is it difficult to connect to class?
A. Students are sent links and instructions via email prior to the day of class, allowing for a simple “click your way to class” procedure.Back to Top
Q. So at the start of class I just log in and I’m ready to go?
A. Students are encouraged to begin this process 30 minutes prior to the class’s start time to allow all required software to load and connect, ensuring that they are “in class” before the instructor begins.Back to Top
Q. I have a headset. Do I need yours?
A. No. Any functioning microphone and speaker/headphone is acceptable.Back to Top
Q. Is there an extra cost associated with remote attendance vs. in person attendance?
A. Only an additional charge of $11.99 is applied in the event you need a headset.
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