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What Part Should IT Play in Office 365 Adoption?

Posted by Dan St. Hilaire  /  November 10, 2016  /  Office 365, IT Pros   —   No Comments ↓

As an IT professional, you just get it. You live and breathe technology - and you’re probably an early adopter. Tech is in your blood.

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Tags: Office 365, IT Pros

11 Keys of Successful IT Projects

Posted by Dan St. Hilaire  /  October 13, 2016  /  Consulting, IT Pros   —   No Comments ↓

Just because your project manager claims they’ll deliver on time and on budget, doesn’t always mean they will, especially when it comes to IT projects. As you and I both know, IT projects are inherently different than other types of projects.

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Tags: Consulting, IT Pros

Reducing Costs: One of the Hidden Benefits of Skype for Business

Posted by Dan St. Hilaire  /  September 16, 2016  /  Office 365, Skype for Business, IT Pros   —   No Comments ↓

As a Training as a Service (TaaS) solution provider assisting companies with user adoption of the newest cloud-based technologies, I’m receiving more and more calls to provide a training solution for businesses deploying Skype for Business as part of their move to Office 365.

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Tags: Office 365, Skype for Business, IT Pros

Why You Need an Office 365 Champion (or 10)

Posted by Dan St. Hilaire  /  August 22, 2016  /  Office 365, IT Pros, Team Leaders   —   1 Comments ↓

Using Office 365, I mean really using it to its full potential, is more than just technical. There is also a good deal of cultural change and process change required for moving to the cloud.

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Tags: Office 365, IT Pros, Team Leaders

Training as a Service is Ideal for Teams Working in the Cloud

Posted by Dan St. Hilaire  /  June 15, 2016  /  IT Pros, Team Leaders   —   1 Comments ↓

I’m always puzzled by organizations that insist on old-school training approaches when everything else seems to be moving to the cloud.

If your team is using the cloud to get work done, then it’s to your advantage to make sure that everybody knows how to use the cloud effectively. And what better way than to offer cloud-based training, aka Training as a Service (TaaS).

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Tags: IT Pros, Team Leaders

How to Choose Office 365 Business vs Enterprise Licensing

Posted by Dan St. Hilaire  /  May 26, 2016  /  Office 365, IT Pros   —   29 Comments ↓

An updated version of this blog post discussing Office 365 Licensing in 2020 has been posted here.

You can’t go a week without hearing about a well-known business making the move to Office 365. Microsoft highlights many migrations on their Microsoft Office Blog. While many enterprise size clients have a direct line to licensing questions with Microsoft, the small to mid-size businesses are often times working with a Managed Service Provider (MSP) or even trying to figure out costs on their own.  This post continues to help many SME's from overspending on Office 365 Liceneses. 

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Tags: Office 365, IT Pros

Offering Technical Training for the Newest Technologies

Posted by Dan St. Hilaire  /  April 20, 2016  /  Microsoft Windows, Courses, IT Pros   —   No Comments ↓

Updated 9/17/2018

KnowledgeWave is known for our affordable end-user learning solutions.  We help our clients work more efficiently and collaboratively with the newest technologies like Office 365.

Training for IT

We also have technical training solutions for those who support the networks and infrastructures that the end-user and the C-suite have come to count on.

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Tags: Microsoft Windows, Courses, IT Pros

4 Steps to Take Directly After Your Office 365 Migration

Posted by Dan St. Hilaire  /  October 7, 2015  /  Office 365, Training Plan, IT Pros   —   2 Comments ↓

You’re excited for your upcoming deployment of Office 365. Or maybe “nervous” is a better word for your edgy feeling. Take a deep breath, the good news is you’re not the first IT manager or stakeholder who has felt those butterflies before your deployment. As of October 2018 there are an estimated 150 million people who connect to Office 365.

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Tags: Office 365, Training Plan, IT Pros