<img height="1" width="1" src="https://www.facebook.com/tr?id=516669785635406&amp;ev=PageView &amp;noscript=1">

Measuring Office 365 Adoption

Posted by Dan St. Hilaire  /  November 4, 2020  /  Microsoft Office 365, MSP, User Adoption, Microsoft Teams   —   No Comments ↓

As part of our Adoption and Change Management (ACM) practice, we highlight the need to measure for success. It’s even a section on my Office 365 User Adoption ChecklistKnowledgeWave has had the opportunity to beta test Microsoft Productivity Score for the last several months and we are super excited that it’s now available in general release to all Office 365 Administrators. (If you don’t see it hang tight, it’s coming) The use of Productivity Score will help organizations power their digital transformation with metrics that can dive into how users are using modern technology like Microsoft Teams.

Read More ›

Tags: Microsoft Office 365, MSP, User Adoption, Microsoft Teams

Power BI: Dancing with Data

Posted by Dan St. Hilaire  /  October 5, 2020  /  Webinars, Microsoft Office 365, Power BI   —   No Comments ↓

Data is a popular topic these days. OK, it has been since the days of the mainframe. We just have more of it now. With so much data being collected across so many locations, a tool like Power BI lets us connect to that data. Power BI enables us to present data visually, and provide intuitive details, insights and modeling examples in a familiar Microsoft Office experience.

Read More ›

Tags: Webinars, Microsoft Office 365, Power BI

Power BI and What It Can Do

Posted by Dan St. Hilaire  /  September 21, 2020  /  Webinars, Microsoft Office 365, Power BI   —   4 Comments ↓

KnowledgeWave is pleased and excited to be presenting a no-cost awareness webinar in October on what is fast becoming a popular conversation we have with clients using Office 365, Power BI. What is Power BI, and What Can it Do, as well as why you should consider using it are all at the heart of this webinar presentation.

Read More ›

Tags: Webinars, Microsoft Office 365, Power BI

A Guide to Microsoft Teams Chat Files

Posted by Jon Hood  /  August 24, 2020  /  Microsoft Office 365, Microsoft Teams   —   No Comments ↓

One of my favorite things about writing blogs like this is to demystify stuff that many of us have been confronted with, especially in a modern workplace. Today, I’ll lay out what you need to know about Microsoft Teams chat files.

Read More ›

Tags: Microsoft Office 365, Microsoft Teams

How to Disable Microsoft Teams Creation

Posted by Dan St. Hilaire  /  August 10, 2020  /  Microsoft Office 365, Microsoft Teams   —   2 Comments ↓

In this post, I wanted to share specifically how you can disable users from creating Microsoft Teams and how can you remove the 'Create a Team' box within the application. Let me be clear, it is my opinion that you must provide some sort of starting architecture if you want to promote Teams usage and foster user adoption of this powerful tool.

Read More ›

Tags: Microsoft Office 365, Microsoft Teams

Provide Governance for Microsoft Teams Creation with a Template Policy

Posted by Dan St. Hilaire  /  July 27, 2020  /  Microsoft Office 365, Microsoft Teams   —   No Comments ↓

Our team writes a lot about Microsoft Teams, and for all that we write, we put even more into real-world action for our clients. In this post, I’ll share a process for Teams Governance, using a Template Policy. Using templates to govern Microsoft Teams creation empowers businesses to set their own standards.

Read More ›

Tags: Microsoft Office 365, Microsoft Teams

How to Manage 'Bookings' within Microsoft Teams

Posted by Dave Dec  /  July 13, 2020  /  Microsoft Office 365, Microsoft Bookings, Microsoft Teams   —   No Comments ↓

With Microsoft Teams as your organization's communications hub, you can manage your 'Bookings' directly within Teams. Simply select the ellipsis to add the Bookings app to your Teams sidebar. Bookings is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.

Read More ›

Tags: Microsoft Office 365, Microsoft Bookings, Microsoft Teams

Introduction to Microsoft Bookings

Posted by Dave Dec  /  June 29, 2020  /  Microsoft Office 365, Microsoft Bookings, Training   —   No Comments ↓

Bookings from Microsoft is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.

Read More ›

Tags: Microsoft Office 365, Microsoft Bookings, Training

How to Use the Microsoft Teams 'Live Events' Feature

Posted by Jon Hood  /  June 16, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   1 Comments ↓

What is a Microsoft Teams Live Event?

A Teams live event is the perfect way to connect with people in a one-to-many format in your modern workplace. A typical Teams meeting allows two-way communication between two or more people. However, a Teams live event offers a solution for a much larger audience! 

Read More ›

Tags: Microsoft Office 365, Microsoft Teams, Training

Get Started Meeting Like a Pro with Microsoft Teams

Posted by Dan St. Hilaire  /  June 1, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   No Comments ↓

The explosive rate of deployment and migration to Microsoft Teams is off the charts. I wrote last month, How to Rapidly Deploy and Adopt Microsoft Teams because so many people were and continue to reach out to our company for training specific to using Teams. In that post, I shared what companies are doing to deploy Teams quickly and how they can still maintain some governance.

When discussing training needs with clients we commonly see two driving factors for Microsoft Teams Training requests.

Read More ›

Tags: Microsoft Office 365, Microsoft Teams, Training

2 Microsoft Teams Presenting Tips

Posted by Jon Hood  /  April 27, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   No Comments ↓

With the recent shift to 'working from home', many businesses have been utilizing Microsoft Teams to host their organizations' daily meetings. Teams is a free collaboration tool (with no commitments) offered by Microsoft. The free version of Teams offers unlimited chat, video calling, file sharing, storage, and more. In this blog post, I wanted to share these two educational video tutorials focused on presenting information when using Teams. 

Read More ›

Tags: Microsoft Office 365, Microsoft Teams, Training

How to Hold Open Meetings During the COVID-19 Pandemic

Posted by Mark Rickner  /  April 20, 2020  /  Microsoft Office 365, Microsoft Teams   —   No Comments ↓

Many organizations are moving to Office 365 and Teams (Microsoft’s solution for chat, messaging, conference calling and collaboration) as they deal with the impact of the current COVID-19 pandemic.

For most, holding meetings online is a simple task among colleagues that both know each other and have had access to formal training or experience using online applications, like Teams, Zoom or Go to Meeting. For organizations required to hold formal Open Meetings, available to the public, that task becomes more complex.

Read More ›

Tags: Microsoft Office 365, Microsoft Teams

Looking Beyond COVID - a Few Thoughts From a Small Business Owner

Posted by Eric Sokolowski  /  April 13, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   No Comments ↓

The realities of COVID-19 including the current mandated social distancing and “work from home” orders have changed our lives and our businesses. As a small business owner my company, KnowledgeWave, has had to adapt to the new ways of doing business during this pandemic. 

At your company, you are most likely doing the same.

Read More ›

Tags: Microsoft Office 365, Microsoft Teams, Training

How to Rapidly Deploy and Adopt Microsoft Teams

Posted by Dan St. Hilaire  /  April 1, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   No Comments ↓

We have seen a large spike in requests for Microsoft Teams Training as a result of businesses across the globe moving to remote work solutions during the COVID-19 pandemic. Companies are rushing to implement solutions like Microsoft Teams and Zoom to remain functional while employees (who can) are working from home.

Microsoft has seen a 775% increase in the use of its cloud services in regions that have enforced social distancing, and the use of Microsoft Teams is now a daily activity for over 44 million users. Microsoft has done an amazing job, with little impact on the quality of service, meeting this unprecedented surge in demand. The need to work remotely continues to increase as stay-at-home orders around the globe continue to expand.

Read More ›

Tags: Microsoft Office 365, Microsoft Teams, Training

Free Training: How to Be an Effective Employee While Working from Home

Posted by Dan St. Hilaire  /  March 27, 2020  /  Microsoft Office 365, Productivity, Microsoft Teams, Training   —   1 Comments ↓

In response to increased requests regarding the need to work remotely, we wrote our blog post last week: How to Be an Effective Employee While Working from Home. We also created a free webinar that ran for several sessions discussing how employees can maximize their efficiency and effectiveness while working from home (or pretty much anywhere).

After the live webinars, we received requests from multiple clients and prospective clients for access to the recorded version. Today, we have uploaded this premium webinar to YouTube for all to access. The webinar video is embedded below.

Read More ›

Tags: Microsoft Office 365, Productivity, Microsoft Teams, Training