Optimize Your Microsoft Teams Training with KnowledgeWave

Posted by Jennifer Patterson  /  December 3, 2019  /  Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Microsoft Teams presents new ways for users to communicate and work around their projects and tasks. While Microsoft Teams is easy to turn on, adoption can be a challenge for many organizations. As the best practices around Microsoft Teams continue to mature, KnowledgeWave is keeping pace for our clients in several ways.

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Tags: Office 365, Microsoft Office Teams, Microsoft 365

Office 365 New User Training

Posted by Dan St. Hilaire  /  November 18, 2019  /  Employee Training, Software Training, Office 365, Advantages of Training, User Adoption, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

It’s a little bit of a chicken-and-egg situation... Office 365 is constantly changing, and the way we work is continuing to change as well.

A move to Office 365 presents new ways for users to work with tools that they are already familiar using. These new ways to work provide considerable benefits, but without basic training users often don’t discover the advantages of using the cloud and Office 365.

Office 365 training helps those new to Office 365 continue to work with familiar apps while incorporating the cloud benefits. The goal is to boost productivity while respecting the natural rhythm of their workflow.

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Tags: Employee Training, Software Training, Office 365, Advantages of Training, User Adoption, Microsoft Office 365 Training, Microsoft 365

How to Add an App to the Microsoft Teams Navigation

Posted by Dan St. Hilaire  /  October 28, 2019  /  Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Microsoft Teams is getting a lot of buzz these days. Rightfully so, it’s changing how business and users collaborate around their work content and provides modern ways for us to communicate around our projects at work. Teams has lots of great features that help to serve up content easily, like Tabs that can display Excel Spreadsheets, Word Docs or PDF’s. Channels provide a great way for us separate topics, and they provide additional landscape for adding Tabs that are specific to those topics.

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Tags: Office 365, Microsoft Office Teams, Microsoft 365

10 Ideas for Boosting Office 365 Adoption

Posted by Dan St. Hilaire  /  October 15, 2019  /  Office 365, User Adoption, Microsoft 365   —   No Comments ↓

Microsoft Office 365 is the most dominant office software in the world with over 120 million business users today. With many previous versions of the software released, some older versions which are still in place today, it’s safe to say that knowledge of Microsoft Office is an essential part of participating in the workplace.

Much of the business world today either grew up or came into adulthood using Word, Excel, PowerPoint, and Outlook. As such, most of us have some exposure with these core flagship productivity tools, however, there remains a great deal of untapped potential with the transition to Office 365 and the cloud functionality it provides.

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Tags: Office 365, User Adoption, Microsoft 365

How to Detect and Respond to Microsoft Office 365 Security Issues

Posted by Dan St. Hilaire  /  September 30, 2019  /  Office 365, MSP, Microsoft 365, Security   —   No Comments ↓

Microsoft 365 is one of the most widely used business technology platforms in the world. Office 365 presents an opportunity for businesses to create a modern workplace for employees and offers advanced networking and communications tools that empower employees to carry out their job duties seamlessly as part of the natural rhythm of their work. However, no system is immune to malicious cyberattacks and being the number one business platform creates a target for those looking to take advantage ofunsuspecting businesses and their users.

In this post, we highlight some of the most common security breaches on Microsoft 365 and we’ll share some tips for IT administrators and Managed Service Providers (MSP) and how they can best address these threats for their users and clients.

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Tags: Office 365, MSP, Microsoft 365, Security

Integrating Your Business' Phone System with Microsoft Teams

Posted by Dan St. Hilaire  /  September 9, 2019  /  Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Microsoft Teams is a unified enterprise-level communications platform that offers fantastic utility to all types of organizations. Investing in Microsoft Teams provides consideration and the chance to replace aged business phone systems with a new modern integrated cloud-based communication tool. If you’re interested in ways to increase your company’s productivity, consolidating your communications structure, and enhancing internal strategizing companywide, consider the following reasons why your business may want to consider using the Microsoft Phone system with Microsoft Teams and Office 365.

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Tags: Office 365, Microsoft Office Teams, Microsoft 365

5 Ways the Microsoft Team Responds to Security Threats

Posted by Mark Rickner  /  August 27, 2019  /  Office 365, Microsoft 365, Security   —   1 Comments ↓

Security is front and center at Microsoft, and rightfully so with now more than 180 million active users of Microsoft Office 365. Even the strong are susceptible to security attacks. The Microsoft Security Team has an extremely sophisticated threat response system in place that allows them to identify and solve security issues quickly.

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Tags: Office 365, Microsoft 365, Security

Three Warning Signs that Your Team Needs Office 365 Training

Posted by David Thibault  /  August 12, 2019  /  Office 365, User Adoption, Microsoft Office 365 Training   —   No Comments ↓

After successfully completing Microsoft Office 365 migration, you thought the hard part was over. The problem is now employees are still submitting projects in the old format, or using outdated email to exchange information instead of the collaboration channels you painstakingly set up in Microsoft Teams.

What went wrong? It might be that you skimped on employee training while implementing Office 365 throughout your business. Employees need help learning and understanding new applications, communication tools and ways to work. If you notice any of these three warning signs in your office, odds are your team needs some additional training:

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Tags: Office 365, User Adoption, Microsoft Office 365 Training

Top Five Benefits of Microsoft Office 365 SharePoint and OneDrive

Posted by Jon Hood  /  August 5, 2019  /  Office 365, SharePoint, OneDrive, Microsoft 365   —   1 Comments ↓

Combining the forces of Microsoft Office 365 SharePoint Online and OneDrive for Business can give your company a powerful communication and information exchange system. You can easily share and store files, comply with security requirements, and give your enterprise the tools it needs for enhanced business processes. Migrating to Office 365 with SharePoint and OneDrive can yield several important benefits, including the following top five.

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Tags: Office 365, SharePoint, OneDrive, Microsoft 365

What You Should Know About Microsoft Teams

Posted by Dan St. Hilaire  /  July 29, 2019  /  Microsoft Office, Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Teams is Microsoft’s answer to group chat, based off the preexisting 365 environment, and is designed to replace Skype for Business. With an Office 365 Business Premium, Business Essentials, OR Enterprise (E1, E3, or E5) subscription, your organization can enable Groups and Teams.

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Tags: Microsoft Office, Office 365, Microsoft Office Teams, Microsoft 365

Reluctant Office 365 Users? Top Tips to Win Them Over

Posted by Jennifer Patterson  /  July 22, 2019  /  Employee Training, Office 365, End Users, User Adoption, Microsoft Office 365 Training, Microsoft 365   —   1 Comments ↓

If you feel like you are dragging a reluctant team along into Office 365 you are not alone. Or maybe they aren’t reluctant, just indifferent. Even if your users aren’t saying it, here’s what they are thinking: 

“I’ve been using Excel for years and I’m just fine using it to get my work done…why should I care about Microsoft 365?”

“Can’t I just keep using Outlook the same way I’ve always used Outlook?”

First, it’s helpful to clarify for users the difference between stand-alone Microsoft Office vs. Microsoft Office 365.

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Tags: Employee Training, Office 365, End Users, User Adoption, Microsoft Office 365 Training, Microsoft 365

Driving a Modern Workplace with Office 365

Posted by Dan St. Hilaire  /  July 8, 2019  /  Office 365, MSP, User Adoption, Microsoft 365   —   No Comments ↓

Over the last several years I’ve had the opportunity to work with many companies that have moved to Office 365. The most common challenge they all face is user adoption related to Office 365 tools and features. Moving to Office 365 isn’t difficult. You can do it yourself or work with a partner like an MSP (Managed Service Provider) and leverage support from Microsoft as part of the FastTrack Program. Some end up using a mix. The hurdle is getting your staff to work differently and leverage the new tools available to them.

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Tags: Office 365, MSP, User Adoption, Microsoft 365

Office 365 for Law Firms: Beyond Outlook, Word & Excel

Posted by Mark Rickner  /  June 24, 2019  /  Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Office 365 provides a range of applications that will change how you work, communicate and collaborate. Many law firms will initially make the move to the Office 365 platform because it is the most recent version of Microsoft Office. At some point, users begin to realize there is a lot more to Office 365 then the standard applications they are use to using. Many new features in Office 365 can be and should be leveraged to increase productivity and efficiency.

While, this post does focus on using these features in a law firm setting, these new tools can be used by any business, organization, school or non-profit, to increase workflow optimization. The following are just a few of the important Office 365 applications and features that will benefit any size firm:

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Tags: Office 365, Microsoft Office Teams, Microsoft 365

How to Justify Additional Company Training for Microsoft Office 365

Posted by Jennifer Patterson  /  June 17, 2019  /  Office 365, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

Microsoft Office 365 is a powerful, complex software solution. Achieving both personal and business success with Office 365 will take training – a lot of training, most likely. IT professionals may struggle with convincing stakeholders of the value that additional Office 365 training can provide for the business. If you want to successfully convince your employer Office 365 training is necessary and beneficial, follow these tips.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft 365

Microsoft Activating 'Insights for MyAnalytics' for Office 365

Posted by Dan St. Hilaire  /  June 10, 2019  /  Office 365, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

Businesses that have migrated to Office 365 are beginning to see and use an exciting new feature – Insights for MyAnalytics. MyAnalytics allows users to track the time employees spend on certain applications to enhance productivity and efficiency. Insights for MyAnalytics is a separate add-on that provides actionable insights for employees, which can help boost office productivity. Here’s what you need to know about this new update – and how it can help you grow your business.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft 365