A few months ago, we started working with an AI Chat company that specializes in developing service desk and compliance applications. We had a a shared goal: making Microsoft 365 support and training more accessible. We’re excited to announce our partnership with Instant Technologies, creators of Chime, a powerful help desk solution for Microsoft Teams.
Together, we’re bringing embedded Microsoft 365 training and live support directly into Microsoft Teams, transforming how organizations support their end users.
Why this Matters
With this integration users can:
This partnership is designed to meet users where they work, inside Microsoft Teams, making training and support seamless, efficient, and scalable.
“This partnership represents a natural evolution in how support and learning intersect,” said Peyton McManus, CEO of Instant Technologies.
“By embedding KnowledgeWave’s training into our Microsoft-certified Chime platform, we’re helping organizations empower employees, streamline support operations, and drive meaningful digital adoption—all inside Microsoft Teams.”
We invite you to check out the AP press release, titled "KnowledgeWave and Instant Technologies Unite to Elevate Just-in-Time Training and AI Support". View AP article here.
Interested in exploring and elevating your organization's digital capabilities in this way? Call us at 1-800-831-8449 or email support@knowledgewave.com.