Eric Sokolowski

Recent Posts

Looking Beyond COVID - a Few Thoughts From a Small Business Owner

Posted by Eric Sokolowski  /  April 13, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

The realities of COVID-19 including the current mandated social distancing and “work from home” orders have changed our lives and our businesses. As a small business owner my company, KnowledgeWave, has had to adapt to the new ways of doing business during this pandemic. 

At your company, you are most likely doing the same.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

MSP Inspiration: 3 Things We’ve Heard About Office 365 Training

Posted by Eric Sokolowski  /  February 11, 2020  /  Office 365, MSP, IT Pros, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

As an IT service provider, it’s helpful to keep an ear to the ground and figure out where your industry is going, what your market is demanding, and what combination of services and pricing will make it all count where it matters most: right on your bottom line.

Here are 3 quotes I wanted to share with you from recent conversations that can help you picture how you can benefit from reselling end-user Office 365 training to your clients.

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Tags: Office 365, MSP, IT Pros, Microsoft Office Teams, Microsoft 365

Why Pay for Zoom when Office 365 Already Has You Covered?

Posted by Eric Sokolowski  /  January 27, 2020  /  Office 365, MSP, IT Pros, Microsoft Office Teams, Microsoft 365   —   1 Comments ↓

Just recently, I happened to speak with 2 different organizations who are still using Zoom for conferencing even though they are have an Office 365 subscription. They had no idea that Microsoft Teams, which they are already paying for as part of Office 365, could meet or exceed all the features of Zoom and save them some money.

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Tags: Office 365, MSP, IT Pros, Microsoft Office Teams, Microsoft 365

Get New York State Harassment Prevention Training from ProKnowledge

Posted by Eric Sokolowski  /  November 4, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   No Comments ↓

As you probably know, every employer in the state of New York must provide sexual harassment prevention training to employees. New state laws require all employers to establish sexual harassment policies and provide interactive training. 

ProKnowledge is an established New York-based training company with the tools to educate your company on sexual harassment prevention and help you meet the letter of the law. For a great low price, you'll get a high-quality online training module and easy admin tools to help you track who has completed the training.

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

5 Tips for Promoting a Culture of Safety & Communication

Posted by Eric Sokolowski  /  September 23, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   No Comments ↓

Do your employees feel safe, valued, and heard by the leadership in your organization? How much have you done to promote a culture of safety and communication in your company? These issues can have a tremendous influence on employee productivity and retention rates. Investing in employees will allow them to perform better and will organically increase their job satisfaction. If you’re an HR manager looking to enhance company-wide productivity and job satisfaction, consider the following tips.

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

End User Training as a Value-Add for MSP Clients

Posted by Eric Sokolowski  /  August 19, 2019  /  MSP, End Users, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

As an MSP helping your clients is one of your top priorities. Questions regarding Office 365 and associated applications (like Teams, SharePoint and OneDrive) can arise early and often when a client is migrating from another system (such as G-Suite) to the Office 365 platform. Helping your clients solve their problems and answering their questions is incredibly easy with the KnowledgeWave Learning Site.

Check out a quick, two minute show-and-tell video from KnowledgeWave CEO Eric Sokolowski, detailing a recent situation where an MSP easily solved a client problem with the KnowledgeWave Learning Site in just a few steps.

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Tags: MSP, End Users, Microsoft Office 365 Training, Microsoft 365

ProKnowledge Sexual Harassment Training for NY State Employees

Posted by Eric Sokolowski  /  April 25, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   1 Comments ↓

New York State is taking an aggressive stance against sexual harassment in the workplace. New state laws require all employers to establish sexual harassment policies that meet the state-mandated minimum standards. These standards include providing sexual harassment prevention training to employees on an annual basis. If your company does not comply with these requirements, you could face consequences and liability.

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

Why Employers Should Care About Workplace Sexual Harassment Training

Posted by Eric Sokolowski  /  April 18, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   No Comments ↓

Sexual harassment is a serious problem in the workplace throughout the United States. Because of the gravity of this issue, many states require workplaces to implement some sort of sexual harassment training. If you run a New York state-based company, you could face consequences if you do not comply with sexual harassment training requirements. All employers should care about sexual harassment training in the workplace – to comply with regulations and for the safety of all employees.

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

Inspire Employees to Help Stop Sexual Harassment

Posted by Eric Sokolowski  /  March 21, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   No Comments ↓

In light of the #MeToo movement, it is more evident than ever that addressing sexual harassment is a necessity in the modern workplace. However, learning about harassment may feel like another hurdle to jump through. How can you engage employees in learning about sexual harassment in a way that inspires them to fight against workplace misconduct?

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

How to Spot the Two Types of Workplace Sexual Harassment

Posted by Eric Sokolowski  /  March 14, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   No Comments ↓

Recent New York state law requires employers to adopt sexual harassment prevention and training policies, effectively ending any employee's ability to hide behind the excuse that they were not aware a certain behavior is considered harassment. 

Unfortunately, sexual harassment has long been a part of the work environment. Social media movements and recent news stories have helped bring national attention to this very serious and concerning issue. Specifically, the "#MeToo" movement has opened the eyes of many to the issue of sexual harassment that has been brewing in every workplace for decades. As a manager, it is incredibly important to have the ability to identify harassing behaviors so they can quickly be stopped.

Would you be able to recognize some of the most common types of harassment in the workplace? More importantly, are you providing the proper workplace sexual harassment training to your employees so that they can do the same?

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

Importance of Sexual Harassment Training and How it Benefits Workers

Posted by Eric Sokolowski  /  March 7, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   1 Comments ↓

As of October 9, 2018, every employer in the state of New York must provide sexual harassment prevention training to employeesProactive sexual harassment training protects both employees and the workplace. While sexual harassment prevention training is now a state requirement, it has always been a smart way to ensure the safety and comfort of all employees in the workplace. When done correctly, these trainings safeguard against abuse and offer legal protection to organizationsProKnowledge, in partnership with KnowledgeWave, offers online workplace sexual harassment training that is fully compliant and extremely convenient.

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

Increasing Business Efficiency Using Office 365

Posted by Eric Sokolowski  /  February 25, 2019  /  Office 365, Deployment, Migration, Microsoft 365   —   No Comments ↓

Microsoft's Office 365 is designed to enable users to access Office applications on virtually any device—anytime, anywhere. But without the knowledge of its vast applications and features, you may be missing out on a valuable opportunity to increase business efficiency across your organization. To optimize the business use of 365 applications, check out these four tips:

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Tags: Office 365, Deployment, Migration, Microsoft 365

Learn Excel Online and Step up to New Responsibilities

Posted by Eric Sokolowski  /  June 14, 2017  /  Employee Training, Team Leaders   —   2 Comments ↓

Do you and your team find yourselves with newly-assigned duties that call for more expertise in Excel than you’re used to?

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Tags: Employee Training, Team Leaders

Sample Training Video by KnowledgeWave

Posted by Eric Sokolowski  /  June 8, 2017  /  KLS   —   No Comments ↓

A little background

Just in case you're new here: KnowledgeWave provides software training for end users on popular business apps, like Microsoft Office and Adobe. 

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Tags: KLS

Prepping Your Sales Team for KnowledgeWave Sales

Posted by Eric Sokolowski  /  June 2, 2017  /  MSP Sales Enablement   —   No Comments ↓

Ready to sell KnowledgeWave to your clients? It's time to get your sales team up-to-speed. Here are some suggestions and materials to help you get started.

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Tags: MSP Sales Enablement