Eric Sokolowski

Recent Posts

ProKnowledge Sexual Harassment Training for NY State Employees

Posted by Eric Sokolowski  /  April 25, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   No Comments ↓

New York State is taking an aggressive stance against sexual harassment in the workplace. New state laws require all employers to establish sexual harassment policies that meet the state-mandated minimum standards. These standards include providing sexual harassment prevention training to employees on an annual basis. If your company does not comply with these requirements, you could face consequences and liability.

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

Why Employers Should Care About Workplace Sexual Harassment Training

Posted by Eric Sokolowski  /  April 18, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   No Comments ↓

Sexual harassment is a serious problem in the workplace throughout the United States. Because of the gravity of this issue, many states require workplaces to implement some sort of sexual harassment training. If you run a New York state-based company, you could face consequences if you do not comply with sexual harassment training requirements. All employers should care about sexual harassment training in the workplace – to comply with regulations and for the safety of all employees.

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

Inspire Employees to Help Stop Sexual Harassment

Posted by Eric Sokolowski  /  March 21, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   No Comments ↓

In light of the #MeToo movement, it is more evident than ever that addressing sexual harassment is a necessity in the modern workplace. However, learning about harassment may feel like another hurdle to jump through. How can you engage employees in learning about sexual harassment in a way that inspires them to fight against workplace misconduct?

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

How to Spot the Two Types of Workplace Sexual Harassment

Posted by Eric Sokolowski  /  March 14, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   No Comments ↓

Recent New York state law requires employers to adopt sexual harassment prevention and training policies, effectively ending any employee's ability to hide behind the excuse that they were not aware a certain behavior is considered harassment. 

Unfortunately, sexual harassment has long been a part of the work environment. Social media movements and recent news stories have helped bring national attention to this very serious and concerning issue. Specifically, the "#MeToo" movement has opened the eyes of many to the issue of sexual harassment that has been brewing in every workplace for decades. As a manager, it is incredibly important to have the ability to identify harassing behaviors so they can quickly be stopped.

Would you be able to recognize some of the most common types of harassment in the workplace? More importantly, are you providing the proper workplace sexual harassment training to your employees so that they can do the same?

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

Importance of Sexual Harassment Training and How it Benefits Workers

Posted by Eric Sokolowski  /  March 7, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   No Comments ↓

As of October 9, 2018, every employer in the state of New York must provide sexual harassment prevention training to employeesProactive sexual harassment training protects both employees and the workplace. While sexual harassment prevention training is now a state requirement, it has always been a smart way to ensure the safety and comfort of all employees in the workplace. When done correctly, these trainings safeguard against abuse and offer legal protection to organizationsProKnowledge, in partnership with KnowledgeWave, offers online workplace sexual harassment training that is fully compliant and extremely convenient.

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

Increasing Business Efficiency Using Office 365

Posted by Eric Sokolowski  /  February 25, 2019  /  Office 365, Deployment, Migration, Microsoft 365   —   No Comments ↓

Microsoft's Office 365 is designed to enable users to access Office applications on virtually any device—anytime, anywhere. But without the knowledge of its vast applications and features, you may be missing out on a valuable opportunity to increase business efficiency across your organization. To optimize the business use of 365 applications, check out these four tips:

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Tags: Office 365, Deployment, Migration, Microsoft 365

Learn Excel Online and Step up to New Responsibilities

Posted by Eric Sokolowski  /  June 14, 2017  /  Employee Training, Team Leaders   —   1 Comments ↓

Do you and your team find yourselves with newly-assigned duties that call for more expertise in Excel than you’re used to?

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Tags: Employee Training, Team Leaders

Sample Training Video by KnowledgeWave

Posted by Eric Sokolowski  /  June 8, 2017  /  KLS   —   No Comments ↓

A little background

Just in case you're new here: KnowledgeWave provides software training for end users on popular business apps, like Microsoft Office and Adobe. 

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Tags: KLS

Prepping Your Sales Team for KnowledgeWave Sales

Posted by Eric Sokolowski  /  June 2, 2017  /  MSP Sales Enablement   —   No Comments ↓

Ready to sell KnowledgeWave to your clients? It's time to get your sales team up-to-speed. Here are some suggestions and materials to help you get started.

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Tags: MSP Sales Enablement

An Intro to KnowledgeWave for Your Sales Team

Posted by Eric Sokolowski  /  June 2, 2017  /  MSP Sales Enablement   —   No Comments ↓

The KnowledgeWave Learning Site is essentially Training-as-a-Service.

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Tags: MSP Sales Enablement

The 3 R’s for MSP Solutions: Revenue, Retention, Rollout

Posted by Eric Sokolowski  /  May 30, 2017  /  MSP   —   No Comments ↓

Once you decide to start selling end user software training as part of your MSP solutions, you’ll find that there are a few different (but complimentary) root motivations.

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Tags: MSP

How Emotion-Based Selling Can Boost Your MSP Sales

Posted by Eric Sokolowski  /  May 10, 2017  /  MSP   —   No Comments ↓

The machine-based world of technology can appear void of human touch to many outside of it. Which can make selling technology services to living, breathing humans even more of a challenge.

One method for adding a dash of humanity is incorporating emotion-based selling techniques – a powerful (and proven) weapon used by salespeople around the world.

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Tags: MSP

Managed Services Training Package Improves Revenues and Satisfaction

Posted by Eric Sokolowski  /  April 14, 2017  /  Software Training, MSP   —   No Comments ↓

Peanut butter and chocolate. Ham and eggs. Star Wars and J.J. Abrams. Some things are just better together.

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Tags: Software Training, MSP

How MSPs can Lock in Loyalty

Posted by Eric Sokolowski  /  April 9, 2017  /    —   No Comments ↓

If you are one of those clever MSPs, you are always looking to keep your customers happy in the long run and increase your per-customer ROI. Depending on which expert you consult, acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one.

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MSPs: Win Business and Boost MRR

Posted by Eric Sokolowski  /  April 9, 2017  /    —   No Comments ↓

Every successful MSP is built upon valuable, reliable services. The trick is learning to stand out in the sea of service providers. What differentiators will help bring more customers in the door, and help you maximize the lifetime revenue you can earn from each customer?

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