Optimize Your Microsoft Teams Training with KnowledgeWave

Posted by Jennifer Patterson  /  December 3, 2019  /  Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Microsoft Teams presents new ways for users to communicate and work around their projects and tasks. While Microsoft Teams is easy to turn on, adoption can be a challenge for many organizations. As the best practices around Microsoft Teams continue to mature, KnowledgeWave is keeping pace for our clients in several ways.

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Tags: Office 365, Microsoft Office Teams, Microsoft 365

Office 365 New User Training

Posted by Dan St. Hilaire  /  November 18, 2019  /  Employee Training, Software Training, Office 365, Advantages of Training, User Adoption, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

It’s a little bit of a chicken-and-egg situation... Office 365 is constantly changing, and the way we work is continuing to change as well.

A move to Office 365 presents new ways for users to work with tools that they are already familiar using. These new ways to work provide considerable benefits, but without basic training users often don’t discover the advantages of using the cloud and Office 365.

Office 365 training helps those new to Office 365 continue to work with familiar apps while incorporating the cloud benefits. The goal is to boost productivity while respecting the natural rhythm of their workflow.

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Tags: Employee Training, Software Training, Office 365, Advantages of Training, User Adoption, Microsoft Office 365 Training, Microsoft 365

Get New York State Harassment Prevention Training from ProKnowledge

Posted by Eric Sokolowski  /  November 4, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   No Comments ↓

As you probably know, every employer in the state of New York must provide sexual harassment prevention training to employees. New state laws require all employers to establish sexual harassment policies and provide interactive training. 

ProKnowledge is an established New York-based training company with the tools to educate your company on sexual harassment prevention and help you meet the letter of the law. For a great low price, you'll get a high-quality online training module and easy admin tools to help you track who has completed the training.

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

How to Add an App to the Microsoft Teams Navigation

Posted by Dan St. Hilaire  /  October 28, 2019  /  Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Microsoft Teams is getting a lot of buzz these days. Rightfully so, it’s changing how business and users collaborate around their work content and provides modern ways for us to communicate around our projects at work. Teams has lots of great features that help to serve up content easily, like Tabs that can display Excel Spreadsheets, Word Docs or PDF’s. Channels provide a great way for us separate topics, and they provide additional landscape for adding Tabs that are specific to those topics.

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Tags: Office 365, Microsoft Office Teams, Microsoft 365

10 Ideas for Boosting Office 365 Adoption

Posted by Dan St. Hilaire  /  October 15, 2019  /  Office 365, User Adoption, Microsoft 365   —   No Comments ↓

Microsoft Office 365 is the most dominant office software in the world with over 120 million business users today. With many previous versions of the software released, some older versions which are still in place today, it’s safe to say that knowledge of Microsoft Office is an essential part of participating in the workplace.

Much of the business world today either grew up or came into adulthood using Word, Excel, PowerPoint, and Outlook. As such, most of us have some exposure with these core flagship productivity tools, however, there remains a great deal of untapped potential with the transition to Office 365 and the cloud functionality it provides.

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Tags: Office 365, User Adoption, Microsoft 365

5 Tips for Maximizing a Windows 10 Upgrade for Your Users

Posted by Dave Dec  /  October 7, 2019  /  Windows 10, IT Pros, End Users   —   No Comments ↓

New technology implementations can be stressful for all types of companies, from small mom-and-pop shops to large corporations. Many companies have already made the switch to Windows 10 and are discovering ways to capitalize on the new features included with the upgrade. If you want to get the most out of your company’s Windows 10 upgrade, then following these tips can help you maximize its effectiveness to benefit your business.

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Tags: Windows 10, IT Pros, End Users

How to Detect and Respond to Microsoft Office 365 Security Issues

Posted by Dan St. Hilaire  /  September 30, 2019  /  Office 365, MSP, Microsoft 365, Security   —   No Comments ↓

Microsoft 365 is one of the most widely used business technology platforms in the world. Office 365 presents an opportunity for businesses to create a modern workplace for employees and offers advanced networking and communications tools that empower employees to carry out their job duties seamlessly as part of the natural rhythm of their work. However, no system is immune to malicious cyberattacks and being the number one business platform creates a target for those looking to take advantage ofunsuspecting businesses and their users.

In this post, we highlight some of the most common security breaches on Microsoft 365 and we’ll share some tips for IT administrators and Managed Service Providers (MSP) and how they can best address these threats for their users and clients.

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Tags: Office 365, MSP, Microsoft 365, Security

5 Tips for Promoting a Culture of Safety & Communication

Posted by Eric Sokolowski  /  September 23, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   No Comments ↓

Do your employees feel safe, valued, and heard by the leadership in your organization? How much have you done to promote a culture of safety and communication in your company? These issues can have a tremendous influence on employee productivity and retention rates. Investing in employees will allow them to perform better and will organically increase their job satisfaction. If you’re an HR manager looking to enhance company-wide productivity and job satisfaction, consider the following tips.

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

KnowledgeWave's Professional Development Leadership Program

Posted by Mark Rickner  /  September 16, 2019  /  Courses, Learning Initiative, Team Leaders   —   No Comments ↓

How does your organization promote “Leadership”?

If you are like most organizations staff that rise to leadership self-select through performance that is largely based on inherent leadership skills. Everyone has heard the phrase “born leaders”, but is this really the best way to create a culture of leadership?

Many times, people are put into leadership positions and simply succeed or fail based on their own ability to build leadership skills.

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Tags: Courses, Learning Initiative, Team Leaders

Integrating Your Business' Phone System with Microsoft Teams

Posted by Dan St. Hilaire  /  September 9, 2019  /  Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Microsoft Teams is a unified enterprise-level communications platform that offers fantastic utility to all types of organizations. Investing in Microsoft Teams provides consideration and the chance to replace aged business phone systems with a new modern integrated cloud-based communication tool. If you’re interested in ways to increase your company’s productivity, consolidating your communications structure, and enhancing internal strategizing companywide, consider the following reasons why your business may want to consider using the Microsoft Phone system with Microsoft Teams and Office 365.

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Tags: Office 365, Microsoft Office Teams, Microsoft 365

5 Ways the Microsoft Team Responds to Security Threats

Posted by Mark Rickner  /  August 27, 2019  /  Office 365, Microsoft 365, Security   —   1 Comments ↓

Security is front and center at Microsoft, and rightfully so with now more than 180 million active users of Microsoft Office 365. Even the strong are susceptible to security attacks. The Microsoft Security Team has an extremely sophisticated threat response system in place that allows them to identify and solve security issues quickly.

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Tags: Office 365, Microsoft 365, Security

End User Training as a Value-Add for MSP Clients

Posted by Eric Sokolowski  /  August 19, 2019  /  MSP, End Users, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

As an MSP helping your clients is one of your top priorities. Questions regarding Office 365 and associated applications (like Teams, SharePoint and OneDrive) can arise early and often when a client is migrating from another system (such as G-Suite) to the Office 365 platform. Helping your clients solve their problems and answering their questions is incredibly easy with the KnowledgeWave Learning Site.

Check out a quick, two minute show-and-tell video from KnowledgeWave CEO Eric Sokolowski, detailing a recent situation where an MSP easily solved a client problem with the KnowledgeWave Learning Site in just a few steps.

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Tags: MSP, End Users, Microsoft Office 365 Training, Microsoft 365

Three Warning Signs that Your Team Needs Office 365 Training

Posted by David Thibault  /  August 12, 2019  /  Office 365, User Adoption, Microsoft Office 365 Training   —   No Comments ↓

After successfully completing Microsoft Office 365 migration, you thought the hard part was over. The problem is now employees are still submitting projects in the old format, or using outdated email to exchange information instead of the collaboration channels you painstakingly set up in Microsoft Teams.

What went wrong? It might be that you skimped on employee training while implementing Office 365 throughout your business. Employees need help learning and understanding new applications, communication tools and ways to work. If you notice any of these three warning signs in your office, odds are your team needs some additional training:

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Tags: Office 365, User Adoption, Microsoft Office 365 Training

Top Five Benefits of Microsoft Office 365 SharePoint and OneDrive

Posted by Jon Hood  /  August 5, 2019  /  Office 365, SharePoint, OneDrive, Microsoft 365   —   1 Comments ↓

Combining the forces of Microsoft Office 365 SharePoint Online and OneDrive for Business can give your company a powerful communication and information exchange system. You can easily share and store files, comply with security requirements, and give your enterprise the tools it needs for enhanced business processes. Migrating to Office 365 with SharePoint and OneDrive can yield several important benefits, including the following top five.

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Tags: Office 365, SharePoint, OneDrive, Microsoft 365

What You Should Know About Microsoft Teams

Posted by Dan St. Hilaire  /  July 29, 2019  /  Microsoft Office, Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Teams is Microsoft’s answer to group chat, based off the preexisting 365 environment, and is designed to replace Skype for Business. With an Office 365 Business Premium, Business Essentials, OR Enterprise (E1, E3, or E5) subscription, your organization can enable Groups and Teams.

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Tags: Microsoft Office, Office 365, Microsoft Office Teams, Microsoft 365