KnowledgeWave has scheduled and released a new ongoing and repeating Microsoft Office 365 Orientation series of live webinars for our members. Microsoft 365, although released a while ago, is still new to many people.
New Microsoft 365 Orientation Webinar Series
Posted by Dan St. Hilaire / October 1, 2024 / Microsoft 365, OneDrive, End Users, Microsoft Teams — No Comments ↓
Tags: Microsoft 365, OneDrive, End Users, Microsoft Teams
A Guide to Prepare for Secure AI Adoption with Microsoft Copilot
Posted by Dan St. Hilaire / September 24, 2024 / AI — No Comments ↓
The advancement of generative artificial intelligence (AI) has been impressive. Gartner predicts that by 2026, 80% of enterprises will be using generative AI, a substantial increase from just under 5% in 2023. McKinsey suggests that AI could add an astounding $4.4 trillion per year to the global economy by 2030. While projections don’t push businesses to adopt AI tools, it's about what generative AI can do, and the results are helping businesses make the leap.
Tags: AI
Training for Microsoft Copilot
Posted by Dan St. Hilaire / September 10, 2024 / AI — No Comments ↓
Like many organizations, our team is exploring the use of Microsoft Copilot and finding new things that it can do to improve our work and workflow at KnowledgeWave.
Tags: AI
What is SharePoint and Why Businesses Use it?
Posted by Dan St. Hilaire / September 3, 2024 / SharePoint — No Comments ↓
I still get asked why a business would move to Microsoft 365, and without a doubt one of the primary driving factors is SharePoint and the business process automation you can leverage with your content across the Microsoft 365 applications. - This post is at the heart, a short post that should provide you with a core foundational knowledge of what SharePoint is, and how businesses use it.
Tags: SharePoint
Microsoft Bookings – Easier Than Ever
Posted by Dave Dec / August 20, 2024 / Microsoft Bookings — No Comments ↓
Bookings from Microsoft is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and staff availability. And now with an even easier user experience.
Tags: Microsoft Bookings
The Art of the Copilot Prompt + Copilot Tips
Posted by Dan St. Hilaire / August 6, 2024 / AI — No Comments ↓
Artificial intelligence (AI), including analytical and generative types, has become increasingly discussed. With Microsoft Copilot's release to all customers in November 2023, these discussions have intensified, focusing on how AI, particularly Copilot, might affect our work, its potential benefits, and its capabilities.
Tags: AI
Mastering Microsoft Teams Virtual Appointments: A Guide for Businesses
Posted by Dave Dec / June 20, 2024 / Microsoft 365, Microsoft Teams — No Comments ↓
In today's fast-paced digital world, businesses are constantly seeking ways to enhance their customer engagement and streamline their operations. Microsoft Teams Virtual Appointments emerges as a game-changing solution, offering a robust platform for scheduling, managing, and conducting remote business-to-customer interactions. This comprehensive guide will explore the features, benefits, and implementation of Microsoft Teams Virtual Appointments, helping you revolutionize your client meetings and boost your organization's efficiency.
Tags: Microsoft 365, Microsoft Teams
SharePoint Governance Best Practices: Training and Implementation
Posted by Dan St. Hilaire / June 7, 2024 / Microsoft 365, SharePoint — No Comments ↓
As organizations continue to embrace Microsoft 365 and SharePoint for their business needs, ensuring that their environments are well-governed becomes increasingly crucial. In this blog post, we will examine the best practices for SharePoint governance training and implementation, with a focus on training services that can help your organization get the most out of its Microsoft 365 investment.
Tags: Microsoft 365, SharePoint
How to Stop Complaining and Start Building at Work
Posted by Dave Dec / May 24, 2024 / Professional Development, Training — No Comments ↓
In today's fast-paced and competitive work environment, it's easy to fall into the trap of complaining about various aspects of our job. Whether it's frustrations with colleagues, dissatisfaction with projects, or general workplace grievances, constant complaining can quickly become a toxic habit that hinders productivity, damages relationships, and stunts personal growth.
Tags: Professional Development, Training
7 Essential Tips for Mastering SharePoint Search and Discovery
Posted by Dan St. Hilaire / May 10, 2024 / Microsoft 365, SharePoint — No Comments ↓
SharePoint provides robust search and discovery capabilities that enable users to swiftly find and access relevant information across the vast array of content stored in the Microsoft 365 ecosystem. However, to truly make the most of these powerful features, it is crucial to provide comprehensive and effective training that empowers users to utilize SharePoint's search functionality to its full potential.
Tags: Microsoft 365, SharePoint
SharePoint Training: Unlock the Power of Efficient Document Management
Posted by Dan St. Hilaire / April 26, 2024 / Microsoft 365, SharePoint — No Comments ↓
In today's fast-paced business environment, effective document management is crucial for organizations of all sizes. With the increasing volume of digital content and the need for collaboration across teams, having a robust document management system is essential. Forrester recently confirmed that on an average workday, Microsoft Customers add over 2 billion new documents to Microsoft 365.SharePoint offers a wide range of features that can streamline document management processes. However, to fully leverage the capabilities of SharePoint, it is important to implement effective training strategies that empower users to make the most of this versatile tool.
Tags: Microsoft 365, SharePoint
Three Quick Steps to Exceptional Customer Service
Posted by Dave Dec / April 11, 2024 / Professional Development, Training — No Comments ↓
Whether you are collaborating with customers, students, staff, or patients. Anyone you serve will call on you for help. Customers, prospects, patients, students, staff, taxpayers, citizens, and other businesses. Even your managers and leadership team may be considered the people you serve, so let us call them all customers. Here are three things you can do right now to beat stress when you deal with people who need your help.
Tags: Professional Development, Training
Microsoft PowerPoint to Sway: Engaging Visual Stories
Posted by Jon Hood / March 27, 2024 / PowerPoint, Microsoft 365, Sway — No Comments ↓
In the world of modern communication, captivating your audience is key. Whether you're giving a business pitch, a classroom presentation, or sharing personal stories, the way you present your content can make a significant difference in engagement and understanding. While Microsoft PowerPoint has long been the go-to tool for creating slideshows, there's another innovative option at your fingertips – Microsoft Sway.
Tags: PowerPoint, Microsoft 365, Sway
Mastering Change Management: Strategies for Workplace Success
Posted by Dave Dec / March 11, 2024 / Professional Development, Training — No Comments ↓
Amidst the evolving workplace landscape, adaptability is paramount. Join us in exploring the intricacies of change management through our new, comprehensive video series. Delve into strategies to navigate organizational shifts effectively, ensuring success in today's dynamic business environment. Access the complete series on-demand and embark on your journey towards workplace transformation! This series is comprised of five video modules to help you manage change in your workplace.
Tags: Professional Development, Training
Windows 11: Empowering Accessibility with Live Captions
Posted by Dan St. Hilaire / February 26, 2024 / Windows — No Comments ↓
Windows 11 brings a new era of digital accessibility and productivity, with innovative features designed to empower users of all abilities. At the forefront of this technological revolution is Live Captions, a groundbreaking tool that offers real-time transcription of spoken words into text.
In this blog post, we will discuss Live Captions, specifically their core functionalities, practical applications, and the transformative impact on both end-users and upper-level management within multiple different types of organizations.
Tags: Windows