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Introducing '5 Minute ProDev' from KnowledgeWave

Posted by Dave Dec  /  September 8, 2020  /  Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training   —   No Comments ↓

Formerly known as “soft skills” training, professional development is the fastest growing community in the talent development world. Businesses, universities, agencies, and healthcare all agree that technical knowledge is important, and so are professional skills.

Dealing with management, coworkers, and the people we serve, all require that we sharpen our ability to use skills like empathy, adaptability, communications, and more. Leaders in every organization want their employees trained and yet, finding the time to attend this type of learning is hard to come by.

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Tags: Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training

A Guide to Microsoft Teams Chat Files

Posted by Jon Hood  /  August 24, 2020  /  Office 365, Microsoft 365, Microsoft Teams   —   No Comments ↓

One of my favorite things about writing blogs like this is to demystify stuff that many of us have been confronted with, especially in a modern workplace. Today, I’ll lay out what you need to know about Microsoft Teams chat files.

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Tags: Office 365, Microsoft 365, Microsoft Teams

How to Disable Microsoft Teams Creation

Posted by Dan St. Hilaire  /  August 10, 2020  /  Office 365, Microsoft 365, Microsoft Teams   —   No Comments ↓

In this post, I wanted to share specifically how you can disable users from creating Microsoft Teams and how can you remove the 'Create a Team' box within the application. Let me be clear, it is my opinion that you must provide some sort of starting architecture if you want to promote Teams usage and foster user adoption of this powerful tool.

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Tags: Office 365, Microsoft 365, Microsoft Teams

Provide Governance for Microsoft Teams Creation with a Template Policy

Posted by Dan St. Hilaire  /  July 27, 2020  /  Office 365, Microsoft 365, Microsoft Teams   —   No Comments ↓

Our team writes a lot about Microsoft Teams, and for all that we write, we put even more into real-world action for our clients. In this post, I’ll share a process for Teams Governance, using a Template Policy. Using templates to govern Microsoft Teams creation empowers businesses to set their own standards.

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Tags: Office 365, Microsoft 365, Microsoft Teams

How to Manage 'Bookings' within Microsoft Teams

Posted by Dave Dec  /  July 13, 2020  /  Office 365, Microsoft 365, Microsoft Bookings, Microsoft Teams   —   No Comments ↓

With Microsoft Teams as your organization's communications hub, you can manage your 'Bookings' directly within Teams. Simply select the ellipsis to add the Bookings app to your Teams sidebar. Bookings is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.

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Tags: Office 365, Microsoft 365, Microsoft Bookings, Microsoft Teams

Introduction to Microsoft Bookings

Posted by Dave Dec  /  June 29, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft 365, Microsoft Bookings   —   No Comments ↓

Bookings from Microsoft is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft 365, Microsoft Bookings

How to Use the Microsoft Teams 'Live Events' Feature

Posted by Jon Hood  /  June 16, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   1 Comments ↓

What is a Microsoft Teams Live Event?

A Teams live event is the perfect way to connect with people in a one-to-many format in your modern workplace. A typical Teams meeting allows two-way communication between two or more people. However, a Teams live event offers a solution for a much larger audience! 

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Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

Get Started Meeting Like a Pro with Microsoft Teams

Posted by Dan St. Hilaire  /  June 1, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

The explosive rate of deployment and migration to Microsoft Teams is off the charts. I wrote last month, How to Rapidly Deploy and Adopt Microsoft Teams because so many people were and continue to reach out to our company for training specific to using Teams. In that post, I shared what companies are doing to deploy Teams quickly and how they can still maintain some governance.

When discussing training needs with clients we commonly see two driving factors for Microsoft Teams Training requests.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

Sharpen Your Professional Development Skills with KnowledgeWave

Posted by Dave Dec  /  May 18, 2020  /  Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training   —   No Comments ↓

During times of uncertainty, many of us look for things to stay productive. Life doesn't just stop; we still need to meet deadlines for our projects while managing our time between work and family. We also need to take care of ourselves, which includes self-improvement through personal and professional development.

Remote training and online webinars are perfect solutions for those wanting to keep their skills sharp or learn something new. KnowledgeWave is currently offering a special 15% discount on our Remote Technical Training Classes.

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Tags: Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training

LinkedIn Workplace Learning Report 2020 - The Takeaways

Posted by Dave Dec  /  May 4, 2020  /  Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training   —   No Comments ↓

The numbers say it all...

38% Less

57% More

In this report, LinkedIn Learning found that Workplace Learning Managers' budgets for 2020 will decrease 38% for Instructor Lead Training (ILT) compared to 2019. Additionally, the same managers will increase their budgets for Online Learning by 57%. Managers continue to focus on training costs while keeping their employees ready with the top skills to get work done.

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Tags: Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training

2 Microsoft Teams Presenting Tips

Posted by Jon Hood  /  April 27, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

With the recent shift to 'working from home', many businesses have been utilizing Microsoft Teams to host their organizations' daily meetings. Teams is a free collaboration tool (with no commitments) offered by Microsoft. The free version of Teams offers unlimited chat, video calling, file sharing, storage, and more. In this blog post, I wanted to share these two educational video tutorials focused on presenting information when using Teams. 

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Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

How to Hold Open Meetings During the COVID-19 Pandemic

Posted by Mark Rickner  /  April 20, 2020  /  Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Many organizations are moving to Office 365 and Teams (Microsoft’s solution for chat, messaging, conference calling and collaboration) as they deal with the impact of the current COVID-19 pandemic.

For most, holding meetings online is a simple task among colleagues that both know each other and have had access to formal training or experience using online applications, like Teams, Zoom or Go to Meeting. For organizations required to hold formal Open Meetings, available to the public, that task becomes more complex.

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Tags: Office 365, Microsoft Office Teams, Microsoft 365

Looking Beyond COVID - a Few Thoughts From a Small Business Owner

Posted by Eric Sokolowski  /  April 13, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

The realities of COVID-19 including the current mandated social distancing and “work from home” orders have changed our lives and our businesses. As a small business owner my company, KnowledgeWave, has had to adapt to the new ways of doing business during this pandemic. 

At your company, you are most likely doing the same.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

How to Rapidly Deploy and Adopt Microsoft Teams

Posted by Dan St. Hilaire  /  April 1, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

We have seen a large spike in requests for Microsoft Teams Training as a result of businesses across the globe moving to remote work solutions during the COVID-19 pandemic. Companies are rushing to implement solutions like Microsoft Teams and Zoom to remain functional while employees (who can) are working from home.

Microsoft has seen a 775% increase in the use of its cloud services in regions that have enforced social distancing, and the use of Microsoft Teams is now a daily activity for over 44 million users. Microsoft has done an amazing job, with little impact on the quality of service, meeting this unprecedented surge in demand. The need to work remotely continues to increase as stay-at-home orders around the globe continue to expand.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

Free Training: How to Be an Effective Employee While Working from Home

Posted by Dan St. Hilaire  /  March 27, 2020  /  Office 365, Productivity, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   1 Comments ↓

In response to increased requests regarding the need to work remotely, we wrote our blog post last week: How to Be an Effective Employee While Working from Home. We also created a free webinar that ran for several sessions discussing how employees can maximize their efficiency and effectiveness while working from home (or pretty much anywhere).

After the live webinars, we received requests from multiple clients and prospective clients for access to the recorded version. Today, we have uploaded this premium webinar to YouTube for all to access. The webinar video is embedded below.

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Tags: Office 365, Productivity, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365