KnowledgeWave Learning Site Demo

Posted by Charlie Sudbay  /  August 4, 2022  /  KLS   —   No Comments ↓

Welcome to the KnowledgeWave Learning Site (KLS)! The purpose of this blog post is to help new KLS users navigate the KnowledgeWave Learning Site.

As you come into our Learning Site, the first thing you'll see is our Dashboard, which contains much of our content and is set up in a very flexible manner.

You'll notice that our learning videos come in three sizes: Quick Bites, Skill Ups, and Belts (small, medium, and large). Please feel free to watch the Demo video below as you read along!

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Tags: KLS

What I Learned and Earned at the 2022 ATD Conference & Expo

Posted by Dave Dec  /  June 23, 2022  /  Professional Development, Training   —   No Comments ↓

The Association of Talent Development (ATD), is an international organization that supports more than 12,000 training and talent development specialists around the world. Earlier this year, ATD held its annual conference and expo from May 15th – May 18th, in Orlando, Florida. I attended for 3 different purposes: 

  • Attain my Certification in Leadership Development Programs 
  • Educate myself as a Conference Attendee
  • Contribute my time as a Conference Volunteer
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Tags: Professional Development, Training

Automatically Send Responses to a SharePoint List Using Power Automate

Posted by Dan St. Hilaire  /  May 25, 2022  /  Microsoft Office 365, Microsoft Flow / Power Automate   —   No Comments ↓

I geek out on the possibilities with Power Platform. In November 2018, I wrote a post, Connect a Form to a SharePoint List with Microsoft Flow in 3 Steps. We still get a lot of traffic to that post, and I knew it was time to write an update. I mean, Microsoft Flow is called Power Automate now.

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Tags: Microsoft Office 365, Microsoft Flow / Power Automate

The Modern Collaboration Conundrum: Where Should I Save This File?

Posted by Jennifer Patterson  /  April 26, 2022  /  Microsoft Office 365, SharePoint, OneDrive, IT   —   No Comments ↓

One of our most common questions from users is, “Where should I save this file?” Microsoft 365, SharePoint, OneDrive for Business, and Teams all offer safe, cloud-based storage and support modern collaboration workflows. It’s an especially common question for new users, or for those in organizations who haven’t offered Microsoft 365 training or guidelines about the differences.

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Tags: Microsoft Office 365, SharePoint, OneDrive, IT

Microsoft 365 = Change, But Change is Good, Right?

Posted by Jon Hood  /  February 11, 2022  /  Microsoft Office 365, IT   —   No Comments ↓

Microsoft released news on November 2nd, 2021, that they would be updating the user experience at office.com. Here we are in February, and the user experience has been updated across all tenants as of the end of January 2022.  

In this instance, CHANGE IS GOOD.

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Tags: Microsoft Office 365, IT

Make the Job You Have the Job You Love

Posted by Dave Dec  /  January 20, 2022  /  Professional Development, Training   —   No Comments ↓

Were you excited when you first started your current job? Has the job changed and now you feel stressed just thinking about work? Wouldn’t it be great to love the job you have again? KnowledgeWave is happy to present the ‘Make the Job You Have the Job You Love’ series.

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Tags: Professional Development, Training

Managing Meetings: Ideas to Help You Run Great Meetings

Posted by Dave Dec  /  December 6, 2021  /  Professional Development, Training   —   No Comments ↓

Hosting and leading work meetings can sometimes be a difficult task - it helps to be prepared. KnowledgeWave is happy to present our "Managing Meetings" series. This Professional Development webinar/video series will walk you through a variety of different types of meetings, the purpose for hosting each type, and how to successfully manage each one.

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Tags: Professional Development, Training

Microsoft 365 Phone System: Receiving a Call on Your PC Like a Boss

Posted by Jennifer Patterson  /  October 20, 2021  /  Microsoft Office 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System   —   No Comments ↓

When those first calls start coming in through Business Voice, you want to make sure that everybody on your team feels comfortable handling callers. There are at least 7 different ways you might want to handle a call, so be sure to provide some initial phone system training

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Tags: Microsoft Office 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System

The Benefits of Channel Meetings in Microsoft Teams

Posted by Jennifer Patterson  /  October 5, 2021  /  Microsoft Office 365, IT, Microsoft Teams   —   1 Comments ↓

Today we're sharing Microsoft Teams tips about meeting within a channel in Teams. We love Teams, and we use it internally all the time, as well as training other organizations how to use Teams in a modern workplace environment.  

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Tags: Microsoft Office 365, IT, Microsoft Teams

The Story of Why We Chose Microsoft Teams & Business Voice

Posted by Dan St. Hilaire  /  September 2, 2021  /  Microsoft Office 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System   —   2 Comments ↓

If you are deploying, or even considering, Microsoft Phone System, we thought this blog post might be helpful. We tell the story of our Microsoft 365 Business Voice journey, starting with Microsoft Teams and later deploying the Microsoft Phone System to be used within Microsoft Teams on our desktops, on our mobile devices, and on traditional desk phones that are Teams enabled. 

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Tags: Microsoft Office 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System

Microsoft Teams Phone Training

Posted by Dan St. Hilaire  /  July 29, 2021  /  Microsoft Office 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System   —   No Comments ↓

The KnowledgeWave team is excited to make training available for the Microsoft Phone System, also referred to as Microsoft Teams Phone. Teams Phone brings the power of traditional PBX systems to a tool that over 145 million of us touch every day, Microsoft Teams! You can make traditional calls from Teams, Outlook, or your mobile phone. Because it’s a PSTN service you can receive your work-based calls within the Teams app, on your PC, your mobile device or a Teams supported device.

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Tags: Microsoft Office 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System

Improve Your Presentation Skills: A KnowledgeWave Webinar Series

Posted by Dave Dec  /  July 19, 2021  /  Professional Development, Training   —   1 Comments ↓

In this series, we will teach you how to focus on your strengths and help you build confidence in your presentation skills.  We will also help you identify your weaknesses and build to improve those skills, provided they continue to build your confidence. 

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Tags: Professional Development, Training

Microsoft Announces 'Visual Refresh' of Office Applications

Posted by Dan St. Hilaire  /  July 2, 2021  /  Microsoft Office 365, IT   —   No Comments ↓

Microsoft has done it again!  

Microsoft just published last week, news about a refresh of the Office Applications for Microsoft Windows. Aligned with the new release of the Windows 11 first Insider Preview, Microsoft is rounding the edges and shinning up their workhorse Office applications. The refresh of Office, which Microsoft shares will shine on Windows 11, will also be available to anyone using Microsoft Windows 10.

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Tags: Microsoft Office 365, IT

Asserting Yourself in the Workplace: A KnowledgeWave Webinar Series

Posted by Dave Dec  /  June 14, 2021  /  Professional Development, Training   —   No Comments ↓

It can be challenging to stand up for yourself in the workplace. Sometimes we fear what may happen to us if we do. This series of webinars will show you how to assert yourself, set boundaries, and how and when to say no and make it positive for everyone.

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Tags: Professional Development, Training

How to Use Outlook's New 'Report Message' Feature

Posted by Dave Dec  /  May 17, 2021  /  Outlook, Microsoft Office 365   —   1 Comments ↓

Microsoft Outlook does a great job at detecting potentially harmful email messages. Messages such as SPAM, Phishing, and what Microsoft calls false-positive e-mail.

Spammers and Phishers continue their efforts to send you these email messages undetected by existing Outlook filters. Microsoft now provides you, the end-user, the ability to make these filters even stronger so that it does not miss these messages.

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Tags: Outlook, Microsoft Office 365