Introduction to Microsoft Bookings

Posted by Dave Dec  /  June 29, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft 365, Microsoft Bookings   —   No Comments ↓

Bookings from Microsoft is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.

Read More ›

Tags: Office 365, Microsoft Office 365 Training, Microsoft 365, Microsoft Bookings

How to Use the Microsoft Teams 'Live Events' Feature

Posted by Jon Hood  /  June 16, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

What is a Microsoft Teams Live Event?

A Teams live event is the perfect way to connect with people in a one-to-many format in your modern workplace. A typical Teams meeting allows two-way communication between two or more people. However, a Teams live event offers a solution for a much larger audience! 

Read More ›

Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

Get Started Meeting Like a Pro with Microsoft Teams

Posted by Dan St. Hilaire  /  June 1, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

The explosive rate of deployment and migration to Microsoft Teams is off the charts. I wrote last month, How to Rapidly Deploy and Adopt Microsoft Teams because so many people were and continue to reach out to our company for training specific to using Teams. In that post, I shared what companies are doing to deploy Teams quickly and how they can still maintain some governance.

When discussing training needs with clients we commonly see two driving factors for Microsoft Teams Training requests.

Read More ›

Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

Sharpen Your Professional Development Skills with KnowledgeWave

Posted by Dave Dec  /  May 18, 2020  /  Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training   —   No Comments ↓

During times of uncertainty, many of us look for things to stay productive. Life doesn't just stop; we still need to meet deadlines for our projects while managing our time between work and family. We also need to take care of ourselves, which includes self-improvement through personal and professional development.

Remote training and online webinars are perfect solutions for those wanting to keep their skills sharp or learn something new. KnowledgeWave is currently offering a special 15% discount on our Remote Technical Training Classes.

Read More ›

Tags: Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training

LinkedIn Workplace Learning Report 2020 - The Takeaways

Posted by Dave Dec  /  May 4, 2020  /  Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training   —   No Comments ↓

The numbers say it all...

38% Less

57% More

In this report, LinkedIn Learning found that Workplace Learning Managers' budgets for 2020 will decrease 38% for Instructor Lead Training (ILT) compared to 2019. Additionally, the same managers will increase their budgets for Online Learning by 57%. Managers continue to focus on training costs while keeping their employees ready with the top skills to get work done.

Read More ›

Tags: Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training

2 Microsoft Teams Presenting Tips

Posted by Jon Hood  /  April 27, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

With the recent shift to 'working from home', many businesses have been utilizing Microsoft Teams to host their organizations' daily meetings. Teams is a free collaboration tool (with no commitments) offered by Microsoft. The free version of Teams offers unlimited chat, video calling, file sharing, storage, and more. In this blog post, I wanted to share these two educational video tutorials focused on presenting information when using Teams. 

Read More ›

Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

How to Hold Open Meetings During the COVID-19 Pandemic

Posted by Mark Rickner  /  April 20, 2020  /  Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Many organizations are moving to Office 365 and Teams (Microsoft’s solution for chat, messaging, conference calling and collaboration) as they deal with the impact of the current COVID-19 pandemic.

For most, holding meetings online is a simple task among colleagues that both know each other and have had access to formal training or experience using online applications, like Teams, Zoom or Go to Meeting. For organizations required to hold formal Open Meetings, available to the public, that task becomes more complex.

Read More ›

Tags: Office 365, Microsoft Office Teams, Microsoft 365

Looking Beyond COVID - a Few Thoughts From a Small Business Owner

Posted by Eric Sokolowski  /  April 13, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

The realities of COVID-19 including the current mandated social distancing and “work from home” orders have changed our lives and our businesses. As a small business owner my company, KnowledgeWave, has had to adapt to the new ways of doing business during this pandemic. 

At your company, you are most likely doing the same.

Read More ›

Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

How to Rapidly Deploy and Adopt Microsoft Teams

Posted by Dan St. Hilaire  /  April 1, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

We have seen a large spike in requests for Microsoft Teams Training as a result of businesses across the globe moving to remote work solutions during the COVID-19 pandemic. Companies are rushing to implement solutions like Microsoft Teams and Zoom to remain functional while employees (who can) are working from home.

Microsoft has seen a 775% increase in the use of its cloud services in regions that have enforced social distancing, and the use of Microsoft Teams is now a daily activity for over 44 million users. Microsoft has done an amazing job, with little impact on the quality of service, meeting this unprecedented surge in demand. The need to work remotely continues to increase as stay-at-home orders around the globe continue to expand.

Read More ›

Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

Free Training: How to Be an Effective Employee While Working from Home

Posted by Dan St. Hilaire  /  March 27, 2020  /  Office 365, Productivity, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   1 Comments ↓

In response to increased requests regarding the need to work remotely, we wrote our blog post last week: How to Be an Effective Employee While Working from Home. We also created a free webinar that ran for several sessions discussing how employees can maximize their efficiency and effectiveness while working from home (or pretty much anywhere).

After the live webinars, we received requests from multiple clients and prospective clients for access to the recorded version. Today, we have uploaded this premium webinar to YouTube for all to access. The webinar video is embedded below.

Read More ›

Tags: Office 365, Productivity, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

How to Be an Effective Employee While Working from Home

Posted by Dan St. Hilaire  /  March 17, 2020  /  Office 365, Microsoft Office Teams, Microsoft 365   —   3 Comments ↓

The COVID-19 outbreak has left many companies scrambling to respond to government social distancing recommendations. Business today is anything but usual, but it is also an opportunity to expand your capabilities and learn new approaches. Working from home with remote business solutions is easier than ever before. Your business productivity doesn't have to stop just because you aren't able to make it into the office. Office 365 & Microsoft Teams give organizations the flexibility to work from anywhere in the world. KnowledgeWave is now offering a series of FREE webinars, open to the public, on how to effectively work from home.

Read More ›

Tags: Office 365, Microsoft Office Teams, Microsoft 365

Work from Home with Office 365 & Microsoft Teams

Posted by Mark Rickner  /  March 9, 2020  /  Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

The US Centers for Disease Control and Prevention (CDC) is encouraging citizens to find out how their workplaces and schools are planning for the current Coronavirus (Covid-19) outbreak, including options for working from home.

What would you do if tomorrow you were unable to go to your office?

Microsoft Teams with Office 365 is a great option; it provides users with the ability to collaborate, share files, make voice calls and even host meetings all without having to leave home.

Read More ›

Tags: Office 365, Microsoft Office Teams, Microsoft 365

Microsoft Teams Training Plan & Materials

Posted by Dan St. Hilaire  /  March 3, 2020  /  Office 365, IT Pros, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

If you’ve been nominated to help your organization with Microsoft Teams training, then you’ve come to the right place. KnowledgeWave is a national leader in Teams training and we’ve been collecting and refining training materials along the way.

Microsoft Teams training materials come in many different options, most of which are electronic. After all, if you are moving to Office 365 and Teams then your organization is committed to using modern workplace collaboration tools.

Read More ›

Tags: Office 365, IT Pros, Microsoft Office Teams, Microsoft 365

MSP Inspiration: 3 Things We’ve Heard About Office 365 Training

Posted by Eric Sokolowski  /  February 11, 2020  /  Office 365, MSP, IT Pros, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

As an IT service provider, it’s helpful to keep an ear to the ground and figure out where your industry is going, what your market is demanding, and what combination of services and pricing will make it all count where it matters most: right on your bottom line.

Here are 3 quotes I wanted to share with you from recent conversations that can help you picture how you can benefit from reselling end-user Office 365 training to your clients.

Read More ›

Tags: Office 365, MSP, IT Pros, Microsoft Office Teams, Microsoft 365

Why Pay for Zoom When Office 365 Already Has You Covered?

Posted by Eric Sokolowski  /  January 27, 2020  /  Office 365, MSP, IT Pros, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Update: July 8, 2020

This blog post was originally posted in January 2020 before the world-wide COVID-19 pandemic touched us all in March. With the need to work remotely and/or work from home, the number of businesses reaching out to KnowledgeWave for support around Microsoft Teams quadrupled.

This blog post was very relevant for several businesses reaching out for guidance around Microsoft Teams deployment and Microsoft Teams training. Many of these new businesses seeking guidance knew that Teams is included and integrated with Office 365. They were already using Office 365, but weren't using Teams. Instead, they were spending additional money trying to use Zoom.

Read More ›

Tags: Office 365, MSP, IT Pros, Microsoft Office Teams, Microsoft 365