Empowering State Government Workforce

 

Scalable Microsoft 365 Training

Discover how a State Government modernized its workforce with KnowledgeWave’s Microsoft 365 training solutions, achieving over 50% user adoption and a 27x ROI.

When a State Government set out to migrate over 9,000 employees to Microsoft Office 365, they faced a familiar challenge: how to deliver consistent, cost-effective training at scale. With a diverse workforce and varying levels of technical proficiency, the agency needed a partner that could support both the transition and long-term productivity.

The KnowledgeWave Solution

KnowledgeWave delivered a comprehensive training strategy that included:

  • On-demand video training tailored to Microsoft 365 apps like Outlook, Word, Excel, and Teams.
  • Live monthly webinars and custom sessions to address evolving needs.
  • Custom video content to support adoption of targeted tools, like Microsoft Teams and accessibility features.
  • One-on-one coaching and remote open lab sessions for personalized support.

  • Integration with LMS (Cornerstone) so employees get credit for training completed.

 

 

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Measurable Impact

57% user adoption across the workforce
73,000+ training videos viewed
19,000+ webinar attendees
$5.8M in training value delivered
$175,000 additional annual savings by eliminating redundant tools

During the pandemic, Microsoft Teams usage surged from 5% to over 80%, a transformation fueled by KnowledgeWave’s timely training updates and flexible delivery methods.

 

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Why State Agencies Choose KnowledgeWave

KnowledgeWave specializes in helping State Government agencies drive digital transformation through effective training and change management. Whether you're rolling out Microsoft 365 or looking to boost adoption of existing tools, our scalable solutions are designed to meet the unique needs of state governments and agencies.

 

This ongoing partnership highlights KnowledgeWave's commitment to excellence. As a trusted training provider for this state government for over a decade, our expertise and deep knowledge of the Microsoft 365 ecosystem have consistently delivered year-over-year benefits to the customer. 

 

Ready to Learn More?

Request a discovery call today

If you'd like to learn more about KnowledgeWave and how we can partner with you to ensure user adoption of Microsoft 365, fill out the form to the right.  We'll reach out to schedule time to talk, so we can learn about your specific needs and create a customized solution. You can also call 800.831.8449. 

Contact Us

MAILING ADDRESS
PO Box 4179
Burlington, VT 05406

PHYSICAL ADDRESS
50 Lakeside Ave
Burlington, VT 05401

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