Microsoft 365 Phone System and Business Voice Training for Employers

Need to get your end users up-to-speed in Microsoft Teams Phone System? A nationwide leader in Microsoft 365 training, KnowledgeWave offers the most effective combination of video tutorials, live webinars, workshops, adoption consulting and more. 

Affordable Phone System training for all your employees

  • On-demand training videos
  • Live online instruction
  • Private webinars
  • Optional SCORM modules for your LMS
  • Coaching on best practices
  • Aligned with your roll-out plans

No other online training solution is offering this robust blend of services at this price point.

Microsoft Phone System Training Free Intro Video Banner

Training Matters

Especially with phones, you can't just "build it and they will come." Users need the skills to answer the phone confidently and handle calls appropriately.

  • Prevent that flustered "I don't know what to do" feeling when the Phone System rings in Teams
  • Many useful features that people won't discover on their own on-the-fly
  • Learn how work across to multiple devices: PCs, phones, tablets
  • Moving to the cloud requires behavior changes
  • Master the basics, then move on to advanced features when ready
  • Microsoft 365 is updated frequently

Why Choose KnowledgeWave?

Why choose us?

We are Microsoft 365 experts, and among the first to deliver Business Voice training. We have been in training for 20 years, since the first version of Microsoft Office was released.

We have thousands of satisfied customers throughout North America in business, government, not-for-profit, banking, healthcare, manufacturing and more.

We also show you ROI on your training investment. We insist on delivering value. If you follow our recommended process and your ROI doesn't exceed costs, we'll refund the difference.  


KnowledgeWave Learning Site (KLS)

Subscription-based ongoing training. Includes Phone System training and much more! On-demand video tutorials and live training webinars for all your end users. Pricing is for the entire group, not per user. Your KLS plan forms the basis of the training relationship. Subscriptions require a 6-month minimum membership.

# of Employees KLS Subscription Plan Total Monthly Cost
Up to 20 Tier 1 $135/month
Up to 100 Tier 2 $235/month
Up to 200 Tier 3 $335/month
201 + Enterprise Call 800-831-8449

Private Training

Private training is available as an add-on to any KLS Plan. Subscription required.

Custom Interactive Webinar $750/webinar
  • Tailored to your needs
  • 45 min presentation w/ Q&A
Microsoft 365 Leadership Workshop $3,000
  • 1 hour intro/discovery call: environment, licensing, pain points
  • 2-3 hour Leadership Session: Vision Workshop – What Microsoft 365 Can Do
  • Recording provided after the event
  • Follow-up Recommendation Report as a PDF
Microsoft 365 ACM (Adoption and Change Management) Consulting $1,000/month
  • Weekly calls with your assigned ACM specialist
Onsite Training (plus travel and expenses) $2,000/day
  • Any topics covered in KLS: Microsoft 365, Soft Skills, Teams, Phone System, SharePoint, OneDrive, Excel, Outlook, Word, PowerPoint, QuickBooks, etc. 
  • Must use your classroom/lab environment

See the pricing page for more details.

Call (800) 831-8449 today for a free customized quote!

Microsoft 365 Phone System Implementation Story