Professional Development 201: Strategies to Resolve Conflict at Work, Including Remotely

Conflict is an inherent part of work. This lesson discusses ways to encourage creative conflict and resolve non-creative conflict. We will also include ideas and a plan to solve remote worker conflict.

Recommended Duration: 30-minutes + Q & A

Core Objectives

  • Describe conflict in the workplace
  • Discuss creative conflict and how this is good
  • Outline the six phases of conflict resolution
  • Provide an exercise to resolve team conflicts
  • Describe conflict when some employees work remotely from each other

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