5 Minute ProDev: Empathy in the Workplace

Posted by Dave Dec  /  October 19, 2020  /  Professional Development   —   No Comments ↓

Workplace Empathy

Empathy is the number one professional skill sought after in the workplace today. Whether it is customer service, sales, or simply working with colleagues, empathy is a strong skill and one you can learn and develop.

In our “5 Minute ProDev; Empathy in the Workplace” video, you will discover the purpose for empathy in work and how you can build the personal tools required to be empathetic at work. We will share with you some workplace empathy best practices as well as how it applies on the job.

One of the most important skills sought after by employers is empathy. The ability to walk in another colleague’s shoes to enhance teamwork, increase innovation, and improve leadership. This 5 Minute Friday session will help you understand:

  • What Empathy is
  • Why is Empathy important
  • How to use Empathy at work


About KnowledgeWave

For the past 20 years, KnowledgeWave has been helping companies deploy and adopt the latest business software. We stay up to date with the most recent software features and are constantly adding additional training to our online learning library, the KnowledgeWave Learning Site.

As a Microsoft Partner, we stay on top of all the newest features released within Microsoft Teams and Office 365. We pride ourselves on having helped hundreds of organizations throughout North America deploy business solutions for their organizations.

Learn more about our Office 365 Adoption Planning Checklist

If you are researching, considering, or planning on deploying Teams or Office 365 within your organization, let us help guide you through the process. We offer:

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Topics: Professional Development