Dan St. Hilaire

Recent Posts

Free Training: How to Be an Effective Employee While Working from Home

Posted by Dan St. Hilaire  /  March 27, 2020  /  Office 365, Productivity, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

In response to increased requests regarding the need to work remotely, we wrote our blog post last week: How to Be an Effective Employee While Working from Home. We also created a free webinar that ran for several sessions discussing how employees can maximize their efficiency and effectiveness while working from home (or pretty much anywhere).

After the live webinars, we received requests from multiple clients and prospective clients for access to the recorded version. Today, we have uploaded this premium webinar to YouTube for all to access. The webinar video is embedded below.

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Tags: Office 365, Productivity, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

How to Be an Effective Employee While Working from Home

Posted by Dan St. Hilaire  /  March 17, 2020  /  Office 365, Microsoft Office Teams, Microsoft 365   —   1 Comments ↓

The COVID-19 outbreak has left many companies scrambling to respond to government social distancing recommendations. Business today is anything but usual, but it is also an opportunity to expand your capabilities and learn new approaches. Working from home with remote business solutions is easier than ever before. Your business productivity doesn't have to stop just because you aren't able to make it into the office. Office 365 & Microsoft Teams give organizations the flexibility to work from anywhere in the world. KnowledgeWave is now offering a series of FREE webinars, open to the public, on how to effectively work from home.

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Tags: Office 365, Microsoft Office Teams, Microsoft 365

Microsoft Teams Training Plan & Materials

Posted by Dan St. Hilaire  /  March 3, 2020  /  Office 365, IT Pros, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

If you’ve been nominated to help your organization with Microsoft Teams training, then you’ve come to the right place. KnowledgeWave is a national leader in Teams training and we’ve been collecting and refining training materials along the way.

Microsoft Teams training materials come in many different options, most of which are electronic. After all, if you are moving to Office 365 and Teams then your organization is committed to using modern workplace collaboration tools.

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Tags: Office 365, IT Pros, Microsoft Office Teams, Microsoft 365

Office 365 Licensing

Posted by Dan St. Hilaire  /  January 13, 2020  /  Office 365, IT Pros, Microsoft 365   —   1 Comments ↓

I originally wrote this licensing blog post back in May of 2016 and it received a lot of traffic and has helped many people in their planning for Office 365 deployments. I thought it was time for a new post to address some of the biggest licensing changes. Back in 2016, I noted that you couldn’t go a week without hearing about a well-known business making the move to Office 365. Companies are still making the move, but the buzz we hear now is around Microsoft 365, and Microsoft Teams.

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Tags: Office 365, IT Pros, Microsoft 365

Microsoft Planner: Synergy & Efficiency

Posted by Dan St. Hilaire  /  December 30, 2019  /  Office 365, Microsoft 365, Microsoft Planner   —   No Comments ↓

Microsoft Planner is an Office 365 App that enables a team to organize tasks around their projects and workflow. It’s powerful too. While it is popular on it's own, independent of other Office 365 applications, it works amazingly well with Microsoft Teams.

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Tags: Office 365, Microsoft 365, Microsoft Planner

Office 365 New User Training

Posted by Dan St. Hilaire  /  November 18, 2019  /  Employee Training, Software Training, Office 365, Advantages of Training, User Adoption, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

It’s a little bit of a chicken-and-egg situation... Office 365 is constantly changing, and the way we work is continuing to change as well.

A move to Office 365 presents new ways for users to work with tools that they are already familiar using. These new ways to work provide considerable benefits, but without basic training users often don’t discover the advantages of using the cloud and Office 365.

Office 365 training helps those new to Office 365 continue to work with familiar apps while incorporating the cloud benefits. The goal is to boost productivity while respecting the natural rhythm of their workflow.

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Tags: Employee Training, Software Training, Office 365, Advantages of Training, User Adoption, Microsoft Office 365 Training, Microsoft 365

How to Add an App to the Microsoft Teams Navigation

Posted by Dan St. Hilaire  /  October 28, 2019  /  Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Microsoft Teams is getting a lot of buzz these days. Rightfully so, it’s changing how business and users collaborate around their work content and provides modern ways for us to communicate around our projects at work. Teams has lots of great features that help to serve up content easily, like Tabs that can display Excel Spreadsheets, Word Docs or PDF’s. Channels provide a great way for us separate topics, and they provide additional landscape for adding Tabs that are specific to those topics.

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Tags: Office 365, Microsoft Office Teams, Microsoft 365

10 Ideas for Boosting Office 365 Adoption

Posted by Dan St. Hilaire  /  October 15, 2019  /  Office 365, User Adoption, Microsoft 365   —   No Comments ↓

Microsoft Office 365 is the most dominant office software in the world with over 120 million business users today. With many previous versions of the software released, some older versions which are still in place today, it’s safe to say that knowledge of Microsoft Office is an essential part of participating in the workplace.

Much of the business world today either grew up or came into adulthood using Word, Excel, PowerPoint, and Outlook. As such, most of us have some exposure with these core flagship productivity tools, however, there remains a great deal of untapped potential with the transition to Office 365 and the cloud functionality it provides.

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Tags: Office 365, User Adoption, Microsoft 365

How to Detect and Respond to Microsoft Office 365 Security Issues

Posted by Dan St. Hilaire  /  September 30, 2019  /  Office 365, MSP, Microsoft 365, Security   —   No Comments ↓

Microsoft 365 is one of the most widely used business technology platforms in the world. Office 365 presents an opportunity for businesses to create a modern workplace for employees and offers advanced networking and communications tools that empower employees to carry out their job duties seamlessly as part of the natural rhythm of their work. However, no system is immune to malicious cyberattacks and being the number one business platform creates a target for those looking to take advantage ofunsuspecting businesses and their users.

In this post, we highlight some of the most common security breaches on Microsoft 365 and we’ll share some tips for IT administrators and Managed Service Providers (MSP) and how they can best address these threats for their users and clients.

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Tags: Office 365, MSP, Microsoft 365, Security

Integrating Your Business' Phone System with Microsoft Teams

Posted by Dan St. Hilaire  /  September 9, 2019  /  Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Microsoft Teams is a unified enterprise-level communications platform that offers fantastic utility to all types of organizations. Investing in Microsoft Teams provides consideration and the chance to replace aged business phone systems with a new modern integrated cloud-based communication tool. If you’re interested in ways to increase your company’s productivity, consolidating your communications structure, and enhancing internal strategizing companywide, consider the following reasons why your business may want to consider using the Microsoft Phone system with Microsoft Teams and Office 365.

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Tags: Office 365, Microsoft Office Teams, Microsoft 365

What You Should Know About Microsoft Teams

Posted by Dan St. Hilaire  /  July 29, 2019  /  Microsoft Office, Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Teams is Microsoft’s answer to group chat, based off the preexisting 365 environment, and is designed to replace Skype for Business. With an Office 365 Business Premium, Business Essentials, OR Enterprise (E1, E3, or E5) subscription, your organization can enable Groups and Teams.

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Tags: Microsoft Office, Office 365, Microsoft Office Teams, Microsoft 365

Driving a Modern Workplace with Office 365

Posted by Dan St. Hilaire  /  July 8, 2019  /  Office 365, MSP, User Adoption, Microsoft 365   —   No Comments ↓

Over the last several years I’ve had the opportunity to work with many companies that have moved to Office 365. The most common challenge they all face is user adoption related to Office 365 tools and features. Moving to Office 365 isn’t difficult. You can do it yourself or work with a partner like an MSP (Managed Service Provider) and leverage support from Microsoft as part of the FastTrack Program. Some end up using a mix. The hurdle is getting your staff to work differently and leverage the new tools available to them.

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Tags: Office 365, MSP, User Adoption, Microsoft 365

Microsoft Activating 'Insights for MyAnalytics' for Office 365

Posted by Dan St. Hilaire  /  June 10, 2019  /  Office 365, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

Businesses that have migrated to Office 365 are beginning to see and use an exciting new feature – Insights for MyAnalytics. MyAnalytics allows users to track the time employees spend on certain applications to enhance productivity and efficiency. Insights for MyAnalytics is a separate add-on that provides actionable insights for employees, which can help boost office productivity. Here’s what you need to know about this new update – and how it can help you grow your business.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft 365

Avoid These 3 Common Obstacles During Microsoft Office 365 Migration

Posted by Dan St. Hilaire  /  June 3, 2019  /  Office 365, Microsoft Office 365 Training, Migration, Microsoft 365   —   No Comments ↓

Many businesses encounter challenges during Microsoft Office 365 adoption and migration, largely due to the complexity and power of the program. Office 365 is not just new software, it's a new way to work. Common obstacles include trouble converting via legacy solutions, low bandwidth, lack of support, poorly constructed pilots, and lack of a clear migration path. Here are some of the most common challenges to Office 365 migration and how to avoid them.

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Tags: Office 365, Microsoft Office 365 Training, Migration, Microsoft 365

How to Develop a Microsoft Office 365 Business Strategy

Posted by Dan St. Hilaire  /  May 6, 2019  /  Office 365, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

As Office 365 gains traction in the business community, it becomes even more necessary to shape a business methodology specifically for this program. The business plan should address potential challenges in adoption and training. Follow these tips to successfully craft your Office 365 business strategy.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft 365