Role-Based Copilot Training: Webinars That Drive Adoption

Posted by Dan St. Hilaire  /  April 8, 2026  /  User Adoption, Training, AI, Copilot   —   No Comments ↓

This blog post explains KnowledgeWave’s framework for role-based Microsoft Copilot training webinars that drive adoption and ROI.

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Tags: User Adoption, Training, AI, Copilot

Why Your AI Pilot Program Needs Formal Training

Posted by Mark Rickner  /  April 7, 2026  /  AI, Copilot   —   No Comments ↓

Hey, C-suite leaders, let’s talk AI. You’ve probably seen it: the buzz around Microsoft Copilot (or similar tools) hits your organization, and suddenly there’s a “pilot group” of enthusiastic volunteers testing it out. Emails get summarized faster. Presentations pop together in minutes. Everyone’s excited about the productivity leap.

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Tags: AI, Copilot

AI as a Growth Partner, Not a Replacement

Posted by Dave Dec  /  March 26, 2026  /  Professional Development, AI   —   No Comments ↓

Artificial intelligence is everywhere right now. And depending on who you listen to, it is either going to replace us or save us.

The truth is more practical and more useful.

AI is not here to replace your judgment, experience, or values. And yet, it can become a powerful partner in how you develop professionally if you use it with intention.

The professionals who benefit most from AI aren’t outsourcing their thinking to it. Instead, they use AI to sharpen their ideas, challenge assumptions, and think more clearly.

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Tags: Professional Development, AI

How Secure Is Microsoft Copilot? What Business Leaders Need to Know

Posted by Dan St. Hilaire  /  February 12, 2026  /  Security, AI, Copilot   —   No Comments ↓

Artificial intelligence (AI) is transforming how organizations work, and Microsoft Copilot is at the forefront of this revolution for Microsoft customers. However, with innovation comes a pressing question for every CIO and executive: How secure is Microsoft Copilot? In this post, I’ll break down Copilot’s security in plain language, highlight differences between Copilot Chat and licensed Copilot, and discuss what business leaders need to consider.

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Tags: Security, AI, Copilot

Does Your Company Need an AI Policy?

Posted by Dan St. Hilaire  /  January 6, 2026  /  Industry News, Security, AI, Copilot   —   No Comments ↓

AI is showing up in more parts of our work than most people expected, and it is happening fast. Some tools are built right into the systems we already use, while others show up through individuals and teams experimenting on their own. With all this change, many organizations are wondering if they actually need a formal AI policy. The short answer is yes. The longer answer is that a policy does not have to be complicated, but it does need to be put into place.

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Tags: Industry News, Security, AI, Copilot

AI Agents: How They Differ from Chatbots and Digital Assistants

Posted by Dan St. Hilaire  /  August 6, 2025  /  Industry News, AI   —   No Comments ↓

Artificial Intelligence is evolving rapidly, and one of the most exciting advancements is the rise of AI Agents. While many people are familiar with chatbots and digital assistants, AI Agents are taking automation and intelligent interaction to a whole new level. Understanding these differences is crucial for businesses looking to leverage AI for efficiency, productivity, and enhanced customer experiences.

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Tags: Industry News, AI

Navigating Microsoft Copilot Options: A Comprehensive Breakdown

Posted by Dan St. Hilaire  /  April 23, 2025  /  AI, Copilot   —   No Comments ↓

In today's fast-paced digital world, productivity tools are essential for managing tasks efficiently. Microsoft Copilot is one such tool that promises to revolutionize the way we work. However, with multiple versions available, it can be challenging to understand what each version offers and how it fits into your workflow (and your budget).

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Tags: AI, Copilot

Understanding Microsoft Teams Premium and Copilot for Microsoft 365

Posted by Jon Hood  /  April 2, 2025  /  Microsoft Teams, AI, Copilot   —   2 Comments ↓

If you've been hearing about Microsoft Teams Premium and Copilot for Microsoft 365, you might be wondering, do I need both, or can one tool handle everything? In this blog post, we'll break down the key differences, explore unique features, and help you decide whether Teams Premium, Copilot, or both are right for you.

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Tags: Microsoft Teams, AI, Copilot

AI Rivalries, the ‘Box’ That Never Was, and Why Work Shouldn’t Feel Like a Sports Team Championship

Posted by Jon Hood  /  February 28, 2025  /  AI, Copilot, ChatGPT   —   No Comments ↓

A Totally Unnecessary Disclaimer (That You’ll Appreciate)

This blog post started with a simple observation—a casual thought experiment typed into ChatGPT. "Some people are using Copilot (including Microsoft 365), ChatGPT, Grok, etc., and have the need to treat it like a 'Sports Team,' like one has to be the winner."

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Tags: AI, Copilot, ChatGPT

The Future of Work with AI

Posted by Dave Dec  /  January 23, 2025  /  AI   —   No Comments ↓

AI (Artificial Intelligence) has created a technological revolution that will change the way we work, relate to one another, and help us help those we serve. The integration of AI into the workplace is an inevitable shift that promises to reshape the future of work. AI is a tool of innovation that drives efficiency, creativity, and productivity for the workplace. This blog will explore how your organization will re-define their business model to be able to support the technical underpinnings to make AI work for you. 

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Tags: AI

Microsoft Unveils Major OneDrive Upgrades, and More on Copilot

Posted by Jon Hood  /  October 10, 2024  /  OneDrive, AI, Copilot   —   No Comments ↓

Hey everyone! Big news from Microsoft – they've just dropped some awesome updates for OneDrive that are going to make our lives so much easier. If you're a fan of OneDrive, you're in for a treat! I’ll share some changes and at the end of this post you’ll find a video that you can watch that should many of these new changes.

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Tags: OneDrive, AI, Copilot

A Guide to Prepare for Secure AI Adoption with Microsoft Copilot

Posted by Dan St. Hilaire  /  September 24, 2024  /  AI   —   No Comments ↓

The advancement of generative artificial intelligence (AI) has been impressive. Gartner predicts that by 2026, 80% of enterprises will be using generative AI, a substantial increase from just under 5% in 2023. McKinsey suggests that AI could add an astounding $4.4 trillion per year to the global economy by 2030. While projections don’t push businesses to adopt AI tools, it's about what generative AI can do, and the results are helping businesses make the leap.

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Tags: AI

Training for Microsoft Copilot

Posted by Dan St. Hilaire  /  September 10, 2024  /  AI   —   2 Comments ↓

Like many organizations, our team is exploring the use of Microsoft Copilot and finding new things that it can do to improve our work and workflow at KnowledgeWave.

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Tags: AI

The Art of the Copilot Prompt + Copilot Tips

Posted by Dan St. Hilaire  /  August 6, 2024  /  AI   —   No Comments ↓



Artificial intelligence (AI), including analytical and generative types, has become increasingly discussed. With Microsoft Copilot's release to all customers in November 2023, these discussions have intensified, focusing on how AI, particularly Copilot, might affect our work, its potential benefits, and its capabilities.

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Tags: AI

Transform Training: Generative AI Revives Microsoft Paint

Posted by Dan St. Hilaire  /  December 27, 2023  /  AI   —   No Comments ↓

Microsoft Paint was introduced back with Windows 1.0 and has been a part of the Windows operating system ever since. Since 1985 there have been powerhouse programs built for graphic designers, and whether you use it or not, Photoshop is probably the most referenced photo editing software available. These days you can add filters, remove backgrounds, or add blurs to photos right on our cell phones.

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Tags: AI