Less Paperwork, More Households Served
Let's think about how Copilot and Microsoft 365 can shorten routine work for housing authorities and land trusts, without moving eligibility, rent, or resale decisions away from your staff.
Posted by Mark Rickner / October 13, 2026 / Productivity, AI, Copilot — No Comments ↓
Let's think about how Copilot and Microsoft 365 can shorten routine work for housing authorities and land trusts, without moving eligibility, rent, or resale decisions away from your staff.
Tags: Productivity, AI, Copilot
Posted by Mark Rickner / August 4, 2026 / Productivity, AI, Project Management — No Comments ↓

Most organizations already pay for Microsoft 365. Yet many still buy specialized project management tools or stick with messy email chains and scattered spreadsheets, when the tools they already own can handle a surprising amount of real project work.
Tags: Productivity, AI, Project Management
Posted by Jennifer Patterson / May 8, 2026 / Productivity, User Adoption, Training, AI — No Comments ↓
Tags: Productivity, User Adoption, Training, AI
Posted by Jon Hood / April 3, 2026 / Productivity, Copilot — No Comments ↓
In this post, you’ll learn how to use Windows Voice Typing (Win+H) to dictate emails and how Microsoft Copilot can rewrite your draft for clarity and tone.
Tags: Productivity, Copilot
Posted by Dan St. Hilaire / July 9, 2025 / KnowledgeWave News, Productivity, End Users, User Adoption — No Comments ↓
Our work continues to evolve and new tools roll out faster than most teams can keep up. Think Copilot. That’s the idea behind KnowledgeWave’s All‑Access Live Webinar Package, designed for professionals and organizations that believe training should be flexible, relevant, and budget-friendly. For just $299 per year, members get unlimited access to all of our live webinars covering Microsoft 365, professional development, and security awareness. Attend anytime, anyplace. Our All-Access Package is available for individuals at businesses and works great for state and federal employees.
Tags: KnowledgeWave News, Productivity, End Users, User Adoption
Posted by Jon Hood / June 25, 2025 / Microsoft 365, Productivity, Copilot — No Comments ↓
Microsoft has introduced a new URL as part of its rebranding of the Microsoft 365 experience. The updated web address for the Microsoft 365 Copilot app is m365.cloud.microsoft. This aligns with Microsoft’s broader move to unify its services under the cloud.microsoft domain.
If you visit the old URLs like office.com or microsoft365.com, they’ll automatically redirect you to the new one. So you don’t need to update your bookmarks just yet—but it’s a good heads-up that the branding and access points are evolving.
Tags: Microsoft 365, Productivity, Copilot
Posted by Dan St. Hilaire / March 27, 2020 / Microsoft 365, Productivity, Microsoft Teams, Training — No Comments ↓
In response to increased requests regarding the need to work remotely, we wrote our blog post last week: How to Be an Effective Employee While Working from Home. We also created a free webinar that ran for several sessions discussing how employees can maximize their efficiency and effectiveness while working from home (or pretty much anywhere).
After the live webinars, we received requests from multiple clients and prospective clients for access to the recorded version. Today, we have uploaded this premium webinar to YouTube for all to access. The webinar video is embedded below.
Tags: Microsoft 365, Productivity, Microsoft Teams, Training
Posted by Dan St. Hilaire / November 30, 2018 / Microsoft 365, Productivity, Microsoft Flow / Power Automate — 28 Comments ↓
*Update (5/25/22)*: We have recently written an updated post on this topic. You can find that new blog post here: Automatically Send Responses to a SharePoint List Using Power Automate.
When enabled by an organization that has deployed Office 365, Microsoft Flow provides end-users with the ability to create automated workflows between applications and many different services using connectors. Microsoft applications and an ever-growing list of third-party services are available to link together. Microsoft Flow lets employees create simple to more complex workflows that can provide efficiencies for businesses around their workflow needs. It's an end-user option, that in most cases does not require a developer for workflows.
Tags: Microsoft 365, Productivity, Microsoft Flow / Power Automate
Posted by Jennifer Patterson / April 10, 2017 / Productivity, Human Resources Management, Training — No Comments ↓
What good is it to have the latest software updates if they are not being used productively? Considering how much your company spends on software expenses, investing just a fraction of that into targeted training will give your organization a serious competitive edge.
Posted by Jon Hood / October 17, 2016 / Word, Microsoft 365, Productivity — No Comments ↓
By now, we're all used to periodic updates to Word and other Microsoft Office applications. But maybe you haven't had a chance to keep up with some of the recent changes, or really think about them in terms of how your team could be using new features to enhance daily work.
Tags: Word, Microsoft 365, Productivity
Posted by Eric Sokolowski / September 29, 2016 / Productivity, Training — No Comments ↓
There are many ways to gain productivity in the workplace. For the self-motivated, simple tricks like streamlining your space, prioritizing and delegating seem to work nicely.
But what happens when the whole team needs a boost in office productivity? A key takeaway in this recent article in Govloop.com states that teams can be more productive than individuals, so that gives us a nice starting point.
Tags: Productivity, Training
Posted by Jon Hood / June 17, 2016 / Microsoft 365, Productivity — No Comments ↓
Before I begin, let me just say: I am already a complete fan of Office 365 Planner. I really like it!
Tags: Microsoft 365, Productivity
Posted by Eric Sokolowski / December 16, 2015 / Productivity — No Comments ↓
We all get the high-level theory: the organization's vision and mission act as the guiding force. Various teams across the organization perform different functions, all in service to the larger vision and goals of the organization.
Tags: Productivity
Posted by Ryan Liebegott / July 24, 2015 / Productivity — No Comments ↓
You should not overlook technology training as a way to both reduce wasted time and maximize the return on investment for that technology. While employees may use applications like Excel on a daily basis, incomplete training leaves many unaware of some of their more advanced features. When otherwise simple tasks are performed the hard way again and again, the time wasted is a direct consequence of undervaluing employee training.
Tags: Productivity
Posted by Jennifer Patterson / July 21, 2015 / Productivity — 1 Comments ↓
As you may have heard us say before, productivity can be a frustrating concept. The reality is, we all work at our own pace and it's inevitable that some of your employees are simply more productive than others. Fortunately you can improve on how you and your team measure productivity to enhance it across the organization.
Tags: Productivity
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