Reluctant Office 365 Users? Top Tips to Win Them Over

Posted by Jennifer Patterson  /  July 22, 2019  /  Employee Training, Office 365, End Users, User Adoption, Microsoft Office 365 Training, Microsoft 365   —   1 Comments ↓

If you feel like you are dragging a reluctant team along into Office 365 you are not alone. Or maybe they aren’t reluctant, just indifferent. Even if your users aren’t saying it, here’s what they are thinking: 

“I’ve been using Excel for years and I’m just fine using it to get my work done…why should I care about Microsoft 365?”

“Can’t I just keep using Outlook the same way I’ve always used Outlook?”

First, it’s helpful to clarify for users the difference between stand-alone Microsoft Office vs. Microsoft Office 365.

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Tags: Employee Training, Office 365, End Users, User Adoption, Microsoft Office 365 Training, Microsoft 365

Windows 10 Keyboard Shortcuts

Posted by David Thibault  /  July 15, 2019  /  Windows 10, IT Pros, End Users   —   No Comments ↓

Below is a list of 12 great keyboard shortcuts to help you get the most out of using the Microsoft Windows 10 operating system. Keyboard shortcuts are great because they allow users to quickly and efficiently complete specific tasks that could end up taking much longer with just the mouse or track pad. Memorizing all the shortcuts might take some time so we suggest printing them out and leaving them next to your keyboard so you can quickly reference them whenever. Some of these shortcuts listed will even work in earlier versions of Windows (8.1, 7 and XP).

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Tags: Windows 10, IT Pros, End Users

Driving a Modern Workplace with Office 365

Posted by Dan St. Hilaire  /  July 8, 2019  /  Office 365, MSP, User Adoption, Microsoft 365   —   No Comments ↓

Over the last several years I’ve had the opportunity to work with many companies that have moved to Office 365. The most common challenge they all face is user adoption related to Office 365 tools and features. Moving to Office 365 isn’t difficult. You can do it yourself or work with a partner like an MSP (Managed Service Provider) and leverage support from Microsoft as part of the FastTrack Program. Some end up using a mix. The hurdle is getting your staff to work differently and leverage the new tools available to them.

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Tags: Office 365, MSP, User Adoption, Microsoft 365

Office 365 for Law Firms: Beyond Outlook, Word & Excel

Posted by Mark Rickner  /  June 24, 2019  /  Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Office 365 provides a range of applications that will change how you work, communicate and collaborate. Many law firms will initially make the move to the Office 365 platform because it is the most recent version of Microsoft Office. At some point, users begin to realize there is a lot more to Office 365 then the standard applications they are use to using. Many new features in Office 365 can be and should be leveraged to increase productivity and efficiency.

While, this post does focus on using these features in a law firm setting, these new tools can be used by any business, organization, school or non-profit, to increase workflow optimization. The following are just a few of the important Office 365 applications and features that will benefit any size firm:

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Tags: Office 365, Microsoft Office Teams, Microsoft 365

How to Justify Additional Company Training for Microsoft Office 365

Posted by Jennifer Patterson  /  June 17, 2019  /  Office 365, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

Microsoft Office 365 is a powerful, complex software solution. Achieving both personal and business success with Office 365 will take training – a lot of training, most likely. IT professionals may struggle with convincing stakeholders of the value that additional Office 365 training can provide for the business. If you want to successfully convince your employer Office 365 training is necessary and beneficial, follow these tips.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft 365

Microsoft Activating 'Insights for MyAnalytics' for Office 365

Posted by Dan St. Hilaire  /  June 10, 2019  /  Office 365, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

Businesses that have migrated to Office 365 are beginning to see and use an exciting new feature – Insights for MyAnalytics. MyAnalytics allows users to track the time employees spend on certain applications to enhance productivity and efficiency. Insights for MyAnalytics is a separate add-on that provides actionable insights for employees, which can help boost office productivity. Here’s what you need to know about this new update – and how it can help you grow your business.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft 365

Avoid These 3 Common Obstacles During Microsoft Office 365 Migration

Posted by Dan St. Hilaire  /  June 3, 2019  /  Office 365, Microsoft Office 365 Training, Migration, Microsoft 365   —   No Comments ↓

Many businesses encounter challenges during Microsoft Office 365 adoption and migration, largely due to the complexity and power of the program. Office 365 is not just new software, it's a new way to work. Common obstacles include trouble converting via legacy solutions, low bandwidth, lack of support, poorly constructed pilots, and lack of a clear migration path. Here are some of the most common challenges to Office 365 migration and how to avoid them.

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Tags: Office 365, Microsoft Office 365 Training, Migration, Microsoft 365

The Importance of a Windows 10 Upgrade in the Healthcare Industry

Posted by David Thibault  /  May 20, 2019  /  Microsoft Windows, Software Rollout, Windows 10   —   No Comments ↓

Upgrading to Windows 10 can reap benefits across multiple industries, but perhaps the most important changes are in healthcare. As a company in the healthcare industry, you must comply with HIPAA requirements. Part of these requirements is to ensure patient information privacy – something an older version of Windows could compromise. By upgrading to a new operating system like Windows 10, you can remain compliant with HIPAA and provide multiple benefits to your healthcare organization.

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Tags: Microsoft Windows, Software Rollout, Windows 10

Windows 10 Pro vs. Enterprise for Banks & Credit Unions

Posted by Mark Rickner  /  May 13, 2019  /  Microsoft Windows, Software Rollout, Windows 10   —   No Comments ↓

As a financial institution, you have immense responsibilities with regard to customer privacy. Your customers trust you with their most sensitive financial information. Using the wrong Windows OS could compromise this trust and expose sensitive information. However, knowing which operating system to choose can be a challenge with all the options available – should you choose Windows 10 Pro or Enterprise? Here are a few pros and cons of each version to help you make the right choice for your banking company:

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Tags: Microsoft Windows, Software Rollout, Windows 10

How to Develop a Microsoft Office 365 Business Strategy

Posted by Dan St. Hilaire  /  May 6, 2019  /  Office 365, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

As Office 365 gains traction in the business community, it becomes even more necessary to shape a business methodology specifically for this program. The business plan should address potential challenges in adoption and training. Follow these tips to successfully craft your Office 365 business strategy.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft 365

Enabling "Hidden" Teams in Microsoft Teams

Posted by Dan St. Hilaire  /  May 2, 2019  /  Microsoft Office, Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

I’d estimate that we use Microsoft Teams to handle around 90% of our internal communications and reserve email primarily for our formal communications with our clients and vendors. Recently I received an email with a couple of attachments from a vendor that I wanted to save to a Microsoft Team in order to share with my coworkers. Except the Team wasn't there...

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Tags: Microsoft Office, Office 365, Microsoft Office Teams, Microsoft 365

4 Advantages of Microsoft Teams with Office 365

Posted by Dan St. Hilaire  /  April 29, 2019  /  Microsoft Office, Office 365, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

Microsoft Teams on Office 365 is a collaborative workspace that facilitates a modern way of working. It is especially helpful for remote teams, although it offers great benefits to in-house employees as well. Microsoft Teams can help boost team productivity, increase collaboration across departments, and help your company complete tasks in a quick, efficient manner. When you connect third-party solutions to Microsoft Teams, you can drastically increase business efficiency, surpassing prior levels. Here are a few of the top advantages of Microsoft Office 365 Teams:

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Tags: Microsoft Office, Office 365, Microsoft Office Teams, Microsoft 365

ProKnowledge Sexual Harassment Training for NY State Employees

Posted by Eric Sokolowski  /  April 25, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   1 Comments ↓

New York State is taking an aggressive stance against sexual harassment in the workplace. New state laws require all employers to establish sexual harassment policies that meet the state-mandated minimum standards. These standards include providing sexual harassment prevention training to employees on an annual basis. If your company does not comply with these requirements, you could face consequences and liability.

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training

Top 10 Reasons to Upgrade to Windows 10 Today

Posted by Dave Dec  /  April 22, 2019  /  Microsoft Windows, Software Rollout, Windows 10   —   No Comments ↓

If your business is still using a past version of Windows without issue, you may be wondering why you should upgrade. Why change a good thing? After all, company-wide operating system rollouts can be intimidating, even with the best implementation plans. However, Windows 10 offers more than enough benefits to make even the staunchest resisters consider an upgrade – it’s called an upgrade for a reason.

Consider the following 10 reasons to upgrade to Windows 10:

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Tags: Microsoft Windows, Software Rollout, Windows 10

Why Employers Should Care About Workplace Sexual Harassment Training

Posted by Eric Sokolowski  /  April 18, 2019  /  Culture Change, Workplace Culture, ProKnowledge, Harassment Training   —   No Comments ↓

Sexual harassment is a serious problem in the workplace throughout the United States. Because of the gravity of this issue, many states require workplaces to implement some sort of sexual harassment training. If you run a New York state-based company, you could face consequences if you do not comply with sexual harassment training requirements. All employers should care about sexual harassment training in the workplace – to comply with regulations and for the safety of all employees.

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Tags: Culture Change, Workplace Culture, ProKnowledge, Harassment Training