Boosting Microsoft 365 Adoption with Data-Driven Collaboration

Posted by Dan St. Hilaire  /  April 3, 2023  /  Software Rollout / Deployment / Migration, Microsoft 365, User Adoption   —   No Comments ↓

Discover how a comprehensive assessment survey using Microsoft Forms can help you identify user satisfaction with Microsoft Teams, improve adoption, and increase collaboration across your organization. This case study showcases how KnowledgeWave partnered with a client struggling with Teams adoption to identify the driving reasons behind low usage and create a targeted training plan that addressed the specific needs of their end-users. With data-driven results and a formed approach to adoption, you can unlock the full potential of Microsoft 365 and revolutionize your team collaboration.

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Tags: Software Rollout / Deployment / Migration, Microsoft 365, User Adoption

Staying Positive on the Job

Posted by Dave Dec  /  March 8, 2023  /  Professional Development, Training   —   No Comments ↓

Whether the past, present, or future, there have always been challenges in our places of work. From changes in our organizations to outside influences like the economy and pandemics. Things can really stress us out - that's why it's so important to stay positive!

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Tags: Professional Development, Training

Managing a Remote Team

Posted by Dr. Shanita Williams  /  February 13, 2023  /  Team Leaders / Managers, Human Resources Management, Workplace Culture   —   1 Comments ↓

According to Gallup, 45% percent of full-time U.S. employees worked from home either all (25%) or part of the time (20%). In addition, 9 out of 10 remote workers want to maintain remote work to some degree. These workforce trends are clear: remote work, at least in part, is here to stay.

Managing a team can be hard, but managing a team remotely comes with its own unique set of challenges. But, if you’re adequately prepared, you can ensure your teams thrive no matter where they are located.  

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Tags: Team Leaders / Managers, Human Resources Management, Workplace Culture

Our Favorite Microsoft 365 Features of 2022

Posted by Dave Dec  /  January 13, 2023  /  Microsoft 365   —   No Comments ↓

The Webinar Team at KnowledgeWave discussed our favorite features of Microsoft 365 from 2022. We wanted to share those features with you here! Be sure to catch us in a live webinar in January 2023 when we will host a discussion between the Webinar Team members on why these are our favorite MS 365 features of 2022.

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Tags: Microsoft 365

Live Translated Captions in Microsoft Teams Meetings

Posted by Jon Hood  /  January 5, 2023  /  Microsoft 365, Microsoft Teams   —   1 Comments ↓

During a Microsoft Teams meeting, voice or video call, participants can turn on built-in live captions from the meeting controls. Microsoft’s Automatic Speech Recognition (ASR) technology service will detect what is said, who said it, and present real-time captions below the meeting window.

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Tags: Microsoft 365, Microsoft Teams

Office 365 to Formally Become Microsoft 365 - What's New?

Posted by Dave Dec  /  November 16, 2022  /  Microsoft 365   —   2 Comments ↓

Beginning in November 2022, Office.com, the Office mobile app, and the Office app for Windows will all be transitioning to become the new Microsoft 365 app. This change comes with a new icon, a new look, and some brand-new features.

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Tags: Microsoft 365

ARPA State & Local Funds: YES to Digital Literacy

Posted by Jennifer Patterson  /  November 2, 2022  /    —   No Comments ↓

We are Microsoft 365 training experts. We have been training for 20 years since the first version of Microsoft Office was released. What could we possibly have to say about ARPA and SLFRF funds for cities, states, tribes, and towns? Well, it’s all about digital literacy. Here’s what we’ve learned...

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How to Translate a Chat Message to Another Language in Microsoft Teams

Posted by Jon Hood  /  October 27, 2022  /  Microsoft 365, Microsoft Teams   —   No Comments ↓

As multinational companies continue to grow, employees within the same company, division, and even team, may speak different primary languages. The ability for employees to translate messages is incredibly beneficial for effective communication. This can help to foster an inclusive work environment where all employees feel welcome, understood, and respected. Microsoft Teams Chat Translation features allow for fast, clear, and efficient communication.

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Tags: Microsoft 365, Microsoft Teams

Inclusion in the Workplace - A KnowledgeWave Video Series

Posted by Dave Dec  /  September 16, 2022  /  Professional Development, Training   —   No Comments ↓

The basic premise of an inclusive workplace is that all employees feel like they matter. The way we look, think, and communicate varies for many different reasons. An inclusive workplace embraces those differences to move individuals and your organization to a growing and successful future. 

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Tags: Professional Development, Training

KnowledgeWave Learning Site Demo

Posted by Charlie Sudbay  /  August 4, 2022  /  KLS   —   2 Comments ↓

Welcome to the KnowledgeWave Learning Site (KLS)! The purpose of this blog post is to help new KLS users navigate the KnowledgeWave Learning Site.

As you come into our Learning Site, the first thing you'll see is our Dashboard, which contains much of our content and is set up in a very flexible manner.

You'll notice that our learning videos come in three sizes: Quick Bites, Skill Ups, and Belts (small, medium, and large). Please feel free to watch the Demo video below as you read along!

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Tags: KLS

What I Learned and Earned at the 2022 ATD Conference & Expo

Posted by Dave Dec  /  June 23, 2022  /  Professional Development, Training   —   No Comments ↓

The Association of Talent Development (ATD), is an international organization that supports more than 12,000 training and talent development specialists around the world. Earlier this year, ATD held its annual conference and expo from May 15th – May 18th, in Orlando, Florida. I attended for 3 different purposes: 

  • Attain my Certification in Leadership Development Programs 
  • Educate myself as a Conference Attendee
  • Contribute my time as a Conference Volunteer
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Tags: Professional Development, Training

Automatically Send Responses to a SharePoint List Using Power Automate

Posted by Dan St. Hilaire  /  May 25, 2022  /  Microsoft 365, Microsoft Flow / Power Automate   —   1 Comments ↓

I geek out on the possibilities with Power Platform. In November 2018, I wrote a post, Connect a Form to a SharePoint List with Microsoft Flow in 3 Steps. We still get a lot of traffic to that post, and I knew it was time to write an update. I mean, Microsoft Flow is called Power Automate now.

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Tags: Microsoft 365, Microsoft Flow / Power Automate

The Modern Collaboration Conundrum: Where Should I Save This File?

Posted by Jennifer Patterson  /  April 26, 2022  /  Microsoft 365, SharePoint, OneDrive, IT   —   No Comments ↓

One of our most common questions from users is, “Where should I save this file?” Microsoft 365, SharePoint, OneDrive for Business, and Teams all offer safe, cloud-based storage and support modern collaboration workflows. It’s an especially common question for new users, or for those in organizations who haven’t offered Microsoft 365 training or guidelines about the differences.

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Tags: Microsoft 365, SharePoint, OneDrive, IT

Microsoft 365 = Change, But Change is Good, Right?

Posted by Jon Hood  /  February 11, 2022  /  Microsoft 365, IT   —   No Comments ↓

Microsoft released news on November 2nd, 2021, that they would be updating the user experience at office.com. Here we are in February, and the user experience has been updated across all tenants as of the end of January 2022.  

In this instance, CHANGE IS GOOD.

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Tags: Microsoft 365, IT

Make the Job You Have the Job You Love

Posted by Dave Dec  /  January 20, 2022  /  Professional Development, Training   —   No Comments ↓

Were you excited when you first started your current job? Has the job changed and now you feel stressed just thinking about work? Wouldn’t it be great to love the job you have again? KnowledgeWave is happy to present the ‘Make the Job You Have the Job You Love’ series.

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Tags: Professional Development, Training