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Power BI: Dancing with Data

Posted by Dan St. Hilaire  /  October 5, 2020  /  Webinars, Microsoft Office 365, Power BI   —   No Comments ↓

Data is a popular topic these days. OK, it has been since the days of the mainframe. We just have more of it now. With so much data being collected across so many locations, a tool like Power BI lets us connect to that data. Power BI enables us to present data visually, and provide intuitive details, insights and modeling examples in a familiar Microsoft Office experience.

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Tags: Webinars, Microsoft Office 365, Power BI

Power BI and What It Can Do

Posted by Dan St. Hilaire  /  September 21, 2020  /  Webinars, Microsoft Office 365, Power BI   —   4 Comments ↓

KnowledgeWave is pleased and excited to be presenting a no-cost awareness webinar in October on what is fast becoming a popular conversation we have with clients using Office 365, Power BI. What is Power BI, and What Can it Do, as well as why you should consider using it are all at the heart of this webinar presentation.

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Tags: Webinars, Microsoft Office 365, Power BI

Introducing '5 Minute ProDev' from KnowledgeWave

Posted by Dave Dec  /  September 8, 2020  /  5 Minute Professional Development, Training   —   No Comments ↓

Formerly known as “soft skills” training, professional development is the fastest growing community in the talent development world. Businesses, universities, agencies, and healthcare all agree that technical knowledge is important, and so are professional skills.

Dealing with management, coworkers, and the people we serve, all require that we sharpen our ability to use skills like empathy, adaptability, communications, and more. Leaders in every organization want their employees trained and yet, finding the time to attend this type of learning is hard to come by.

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Tags: 5 Minute Professional Development, Training

A Guide to Microsoft Teams Chat Files

Posted by Jon Hood  /  August 24, 2020  /  Microsoft Office 365, Microsoft Teams   —   No Comments ↓

One of my favorite things about writing blogs like this is to demystify stuff that many of us have been confronted with, especially in a modern workplace. Today, I’ll lay out what you need to know about Microsoft Teams chat files.

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Tags: Microsoft Office 365, Microsoft Teams

How to Disable Microsoft Teams Creation

Posted by Dan St. Hilaire  /  August 10, 2020  /  Microsoft Office 365, Microsoft Teams   —   1 Comments ↓

In this post, I wanted to share specifically how you can disable users from creating Microsoft Teams and how can you remove the 'Create a Team' box within the application. Let me be clear, it is my opinion that you must provide some sort of starting architecture if you want to promote Teams usage and foster user adoption of this powerful tool.

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Tags: Microsoft Office 365, Microsoft Teams

Provide Governance for Microsoft Teams Creation with a Template Policy

Posted by Dan St. Hilaire  /  July 27, 2020  /  Microsoft Office 365, Microsoft Teams   —   No Comments ↓

Our team writes a lot about Microsoft Teams, and for all that we write, we put even more into real-world action for our clients. In this post, I’ll share a process for Teams Governance, using a Template Policy. Using templates to govern Microsoft Teams creation empowers businesses to set their own standards.

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Tags: Microsoft Office 365, Microsoft Teams

How to Manage 'Bookings' within Microsoft Teams

Posted by Dave Dec  /  July 13, 2020  /  Microsoft Office 365, Microsoft Bookings, Microsoft Teams   —   1 Comments ↓

With Microsoft Teams as your organization's communications hub, you can manage your 'Bookings' directly within Teams. Simply select the ellipsis to add the Bookings app to your Teams sidebar. Bookings is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.

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Tags: Microsoft Office 365, Microsoft Bookings, Microsoft Teams

Introduction to Microsoft Bookings

Posted by Dave Dec  /  June 29, 2020  /  Microsoft Office 365, Microsoft Bookings, Training   —   No Comments ↓

Bookings from Microsoft is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.

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Tags: Microsoft Office 365, Microsoft Bookings, Training

How to Use the Microsoft Teams 'Live Events' Feature

Posted by Jon Hood  /  June 16, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   1 Comments ↓

What is a Microsoft Teams Live Event?

A Teams live event is the perfect way to connect with people in a one-to-many format in your modern workplace. A typical Teams meeting allows two-way communication between two or more people. However, a Teams live event offers a solution for a much larger audience! 

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Tags: Microsoft Office 365, Microsoft Teams, Training

Get Started Meeting Like a Pro with Microsoft Teams

Posted by Dan St. Hilaire  /  June 1, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   No Comments ↓

The explosive rate of deployment and migration to Microsoft Teams is off the charts. I wrote last month, How to Rapidly Deploy and Adopt Microsoft Teams because so many people were and continue to reach out to our company for training specific to using Teams. In that post, I shared what companies are doing to deploy Teams quickly and how they can still maintain some governance.

When discussing training needs with clients we commonly see two driving factors for Microsoft Teams Training requests.

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Tags: Microsoft Office 365, Microsoft Teams, Training

Sharpen Your Professional Development Skills with KnowledgeWave

Posted by Dave Dec  /  May 18, 2020  /  Training   —   No Comments ↓

During times of uncertainty, many of us look for things to stay productive. Life doesn't just stop; we still need to meet deadlines for our projects while managing our time between work and family. We also need to take care of ourselves, which includes self-improvement through personal and professional development.

Remote training and online webinars are perfect solutions for those wanting to keep their skills sharp or learn something new. KnowledgeWave is currently offering a special 15% discount on our Remote Technical Training Classes.

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Tags: Training

LinkedIn Workplace Learning Report 2020 - The Takeaways

Posted by Dave Dec  /  May 4, 2020  /  Training   —   No Comments ↓

The numbers say it all...

38% Less

57% More

In this report, LinkedIn Learning found that Workplace Learning Managers' budgets for 2020 will decrease 38% for Instructor Lead Training (ILT) compared to 2019. Additionally, the same managers will increase their budgets for Online Learning by 57%. Managers continue to focus on training costs while keeping their employees ready with the top skills to get work done.

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Tags: Training

2 Microsoft Teams Presenting Tips

Posted by Jon Hood  /  April 27, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   No Comments ↓

With the recent shift to 'working from home', many businesses have been utilizing Microsoft Teams to host their organizations' daily meetings. Teams is a free collaboration tool (with no commitments) offered by Microsoft. The free version of Teams offers unlimited chat, video calling, file sharing, storage, and more. In this blog post, I wanted to share these two educational video tutorials focused on presenting information when using Teams. 

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Tags: Microsoft Office 365, Microsoft Teams, Training

How to Hold Open Meetings During the COVID-19 Pandemic

Posted by Mark Rickner  /  April 20, 2020  /  Microsoft Office 365, Microsoft Teams   —   No Comments ↓

Many organizations are moving to Office 365 and Teams (Microsoft’s solution for chat, messaging, conference calling and collaboration) as they deal with the impact of the current COVID-19 pandemic.

For most, holding meetings online is a simple task among colleagues that both know each other and have had access to formal training or experience using online applications, like Teams, Zoom or Go to Meeting. For organizations required to hold formal Open Meetings, available to the public, that task becomes more complex.

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Tags: Microsoft Office 365, Microsoft Teams

How to Implement a Self-Serve Computer Troubleshooting Model

Posted by Eric Sokolowski  /  April 13, 2020  /  MSP   —   No Comments ↓

Of course you are interested in maximizing your revenues by spending less time troubleshooting end-user issues. So it makes sense to explore as many self-serve options as possible.

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Tags: MSP