As multinational companies continue to grow, employees within the same company, division, and even team, may speak different primary languages. The ability for employees to translate messages is incredibly beneficial for effective communication. This can help to foster an inclusive work environment where all employees feel welcome, understood, and respected. Microsoft Teams Chat Translation features allow for fast, clear, and efficient communication.

The basic premise of an inclusive workplace is that all employees feel like they matter. The way we look, think, and communicate varies for many different reasons. An inclusive workplace embraces those differences to move individuals and your organization to a growing and successful future. 

Welcome to the KnowledgeWave Learning Site (KLS)! The purpose of this blog post is to help new KLS users navigate the KnowledgeWave Learning Site.

As you come into our Learning Site, the first thing you'll see is our Dashboard, which contains much of our content and is set up in a very flexible manner.

You'll notice that our learning videos come in three sizes: Quick Bites, Skill Ups, and Belts (small, medium, and large). Please feel free to watch the Demo video below as you read along!

The Association of Talent Development (ATD), is an international organization that supports more than 12,000 training and talent development specialists around the world. Earlier this year, ATD held its annual conference and expo from May 15th – May 18th, in Orlando, Florida. I attended for 3 different purposes: 

• Attain my Certification in Leadership Development Programs 
• Educate myself as a Conference Attendee
• Contribute my time as a Conference Volunteer

I geek out on the possibilities with Power Platform. In November 2018, I wrote a post, Connect a Form to a SharePoint List with Microsoft Flow in 3 Steps. We still get a lot of traffic to that post, and I knew it was time to write an update. I mean, Microsoft Flow is called Power Automate now.

One of our most common questions from users is, “Where should I save this file?” Microsoft 365, SharePoint, OneDrive for Business, and Teams all offer safe, cloud-based storage and support modern collaboration workflows. It’s an especially common question for new users, or for those in organizations who haven’t offered Microsoft 365 training or guidelines about the differences.

Microsoft released news on November 2nd, 2021, that they would be updating the user experience at office.com. Here we are in February, and the user experience has been updated across all tenants as of the end of January 2022.  

In this instance, CHANGE IS GOOD.

Hosting and leading work meetings can sometimes be a difficult task - it helps to be prepared. KnowledgeWave is happy to present our "Managing Meetings" series. This Professional Development webinar/video series will walk you through a variety of different types of meetings, the purpose for hosting each type, and how to successfully manage each one.

When those first calls start coming in through Business Voice, you want to make sure that everybody on your team feels comfortable handling callers. There are at least 7 different ways you might want to handle a call, so be sure to provide some initial phone system training! 

Today we're sharing Microsoft Teams tips about meeting within a channel in Teams. We love Teams, and we use it internally all the time, as well as training other organizations how to use Teams in a modern workplace environment.  

If you are deploying, or even considering, Microsoft Phone System, we thought this blog post might be helpful. We tell the story of our Microsoft 365 Business Voice journey, starting with Microsoft Teams and later deploying the Microsoft Phone System to be used within Microsoft Teams on our desktops, on our mobile devices, and on traditional desk phones that are Teams enabled. 

The KnowledgeWave team is excited to make training available for the Microsoft Phone System, also referred to as Microsoft Teams Phone. Teams Phone brings the power of traditional PBX systems to a tool that over 145 million of us touch every day, Microsoft Teams! You can make traditional calls from Teams, Outlook, or your mobile phone. Because it’s a PSTN service you can receive your work-based calls within the Teams app, on your PC, your mobile device or a Teams supported device.

In this series, we will teach you how to focus on your strengths and help you build confidence in your presentation skills.  We will also help you identify your weaknesses and build to improve those skills, provided they continue to build your confidence. 

Microsoft has done it again!  

Microsoft just published last week, news about a refresh of the Office Applications for Microsoft Windows. Aligned with the new release of the Windows 11 first Insider Preview, Microsoft is rounding the edges and shinning up their workhorse Office applications. The refresh of Office, which Microsoft shares will shine on Windows 11, will also be available to anyone using Microsoft Windows 10.