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5 Minute ProDev: Adaptability in the Workplace

Posted by Dave Dec  /  November 16, 2020  /  5 Minute Professional Development, Training   —   No Comments ↓

Adaptability means being flexible to your environment as your surroundings change. Adapting to your work environment is a much needed and notable skill. Work is in constant change and so is the world we live in. Services, products, and the people you serve change all the time. How your organization conducts business will also always be changing in order to keep up with the market that you serve.

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Tags: 5 Minute Professional Development, Training

Working with Files in Microsoft Teams

Posted by Jon Hood  /  October 30, 2020  /  Microsoft Teams, Training   —   No Comments ↓

Collaborating with our work content is a behavioral change, and is also a new way to work, with tools that are new to many users. The explosive growth of Microsoft Teams, has enabled business users to communicate from their work offices or work from home locations, giving us to the capability to communicate with our co-workers across locations and an array of devices. Some managers and team members have even set up the virtual water cooler chats, to help keep colleagues stay connected in a virtual “social” setting.

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Tags: Microsoft Teams, Training

Introducing '5 Minute Teams Fridays' from KnowledgeWave

Posted by Jon Hood  /  October 9, 2020  /  Microsoft Teams, 5 Minute Teams Friday, Training   —   No Comments ↓

I love Teams! I use it on my work PC, on my laptop, and on my Samsung Galaxy. Teams enables me to stay in contact with my team, and review work content from any location I might need to have access to it. I’m able to view shared support documentation on the go, to provide the best support to the end users that need my help. Microsoft Teams has changed how me, my team at KnowledgeWave, and how people around the world work & collaborate.

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Tags: Microsoft Teams, 5 Minute Teams Friday, Training

Introducing '5 Minute ProDev' from KnowledgeWave

Posted by Dave Dec  /  September 8, 2020  /  5 Minute Professional Development, Training   —   No Comments ↓

Formerly known as “soft skills” training, professional development is the fastest growing community in the talent development world. Businesses, universities, agencies, and healthcare all agree that technical knowledge is important, and so are professional skills.

Dealing with management, coworkers, and the people we serve, all require that we sharpen our ability to use skills like empathy, adaptability, communications, and more. Leaders in every organization want their employees trained and yet, finding the time to attend this type of learning is hard to come by.

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Tags: 5 Minute Professional Development, Training

Introduction to Microsoft Bookings

Posted by Dave Dec  /  June 29, 2020  /  Microsoft Office 365, Microsoft Bookings, Training   —   No Comments ↓

Bookings from Microsoft is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.

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Tags: Microsoft Office 365, Microsoft Bookings, Training

How to Use the Microsoft Teams 'Live Events' Feature

Posted by Jon Hood  /  June 16, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   1 Comments ↓

What is a Microsoft Teams Live Event?

A Teams live event is the perfect way to connect with people in a one-to-many format in your modern workplace. A typical Teams meeting allows two-way communication between two or more people. However, a Teams live event offers a solution for a much larger audience! 

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Tags: Microsoft Office 365, Microsoft Teams, Training

Get Started Meeting Like a Pro with Microsoft Teams

Posted by Dan St. Hilaire  /  June 1, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   No Comments ↓

The explosive rate of deployment and migration to Microsoft Teams is off the charts. I wrote last month, How to Rapidly Deploy and Adopt Microsoft Teams because so many people were and continue to reach out to our company for training specific to using Teams. In that post, I shared what companies are doing to deploy Teams quickly and how they can still maintain some governance.

When discussing training needs with clients we commonly see two driving factors for Microsoft Teams Training requests.

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Tags: Microsoft Office 365, Microsoft Teams, Training

Sharpen Your Professional Development Skills with KnowledgeWave

Posted by Dave Dec  /  May 18, 2020  /  Training   —   No Comments ↓

During times of uncertainty, many of us look for things to stay productive. Life doesn't just stop; we still need to meet deadlines for our projects while managing our time between work and family. We also need to take care of ourselves, which includes self-improvement through personal and professional development.

Remote training and online webinars are perfect solutions for those wanting to keep their skills sharp or learn something new. KnowledgeWave is currently offering a special 15% discount on our Remote Technical Training Classes.

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Tags: Training

LinkedIn Workplace Learning Report 2020 - The Takeaways

Posted by Dave Dec  /  May 4, 2020  /  Training   —   No Comments ↓

The numbers say it all...

38% Less

57% More

In this report, LinkedIn Learning found that Workplace Learning Managers' budgets for 2020 will decrease 38% for Instructor Lead Training (ILT) compared to 2019. Additionally, the same managers will increase their budgets for Online Learning by 57%. Managers continue to focus on training costs while keeping their employees ready with the top skills to get work done.

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Tags: Training

2 Microsoft Teams Presenting Tips

Posted by Jon Hood  /  April 27, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   No Comments ↓

With the recent shift to 'working from home', many businesses have been utilizing Microsoft Teams to host their organizations' daily meetings. Teams is a free collaboration tool (with no commitments) offered by Microsoft. The free version of Teams offers unlimited chat, video calling, file sharing, storage, and more. In this blog post, I wanted to share these two educational video tutorials focused on presenting information when using Teams. 

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Tags: Microsoft Office 365, Microsoft Teams, Training

Looking Beyond COVID - a Few Thoughts From a Small Business Owner

Posted by Eric Sokolowski  /  April 13, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   No Comments ↓

The realities of COVID-19 including the current mandated social distancing and “work from home” orders have changed our lives and our businesses. As a small business owner my company, KnowledgeWave, has had to adapt to the new ways of doing business during this pandemic. 

At your company, you are most likely doing the same.

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Tags: Microsoft Office 365, Microsoft Teams, Training

How to Rapidly Deploy and Adopt Microsoft Teams

Posted by Dan St. Hilaire  /  April 1, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   No Comments ↓

We have seen a large spike in requests for Microsoft Teams Training as a result of businesses across the globe moving to remote work solutions during the COVID-19 pandemic. Companies are rushing to implement solutions like Microsoft Teams and Zoom to remain functional while employees (who can) are working from home.

Microsoft has seen a 775% increase in the use of its cloud services in regions that have enforced social distancing, and the use of Microsoft Teams is now a daily activity for over 44 million users. Microsoft has done an amazing job, with little impact on the quality of service, meeting this unprecedented surge in demand. The need to work remotely continues to increase as stay-at-home orders around the globe continue to expand.

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Tags: Microsoft Office 365, Microsoft Teams, Training

Free Training: How to Be an Effective Employee While Working from Home

Posted by Dan St. Hilaire  /  March 27, 2020  /  Microsoft Office 365, Productivity, Microsoft Teams, Training   —   1 Comments ↓

In response to increased requests regarding the need to work remotely, we wrote our blog post last week: How to Be an Effective Employee While Working from Home. We also created a free webinar that ran for several sessions discussing how employees can maximize their efficiency and effectiveness while working from home (or pretty much anywhere).

After the live webinars, we received requests from multiple clients and prospective clients for access to the recorded version. Today, we have uploaded this premium webinar to YouTube for all to access. The webinar video is embedded below.

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Tags: Microsoft Office 365, Productivity, Microsoft Teams, Training

Office 365 New User Training

Posted by Dan St. Hilaire  /  November 18, 2019  /  Microsoft Office 365, User Adoption, Training   —   No Comments ↓

It’s a little bit of a chicken-and-egg situation... Office 365 is constantly changing, and the way we work is continuing to change as well.

A move to Office 365 presents new ways for users to work with tools that they are already familiar using. These new ways to work provide considerable benefits, but without basic training users often don’t discover the advantages of using the cloud and Office 365.

Office 365 training helps those new to Office 365 continue to work with familiar apps while incorporating the cloud benefits. The goal is to boost productivity while respecting the natural rhythm of their workflow.

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Tags: Microsoft Office 365, User Adoption, Training

End User Training as a Value-Add for MSP Clients

Posted by Eric Sokolowski  /  August 19, 2019  /  Microsoft Office 365, MSP, End Users, Training   —   No Comments ↓

As an MSP helping your clients is one of your top priorities. Questions regarding Office 365 and associated applications (like Teams, SharePoint and OneDrive) can arise early and often when a client is migrating from another system (such as G-Suite) to the Office 365 platform. Helping your clients solve their problems and answering their questions is incredibly easy with the KnowledgeWave Learning Site.

Check out a quick, two minute show-and-tell video from KnowledgeWave CEO Eric Sokolowski, detailing a recent situation where an MSP easily solved a client problem with the KnowledgeWave Learning Site in just a few steps.

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Tags: Microsoft Office 365, MSP, End Users, Training