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Improve Your Presentation Skills: A KnowledgeWave Webinar Series

Posted by Dave Dec  /  July 19, 2021  /  Professional Development, Training   —   No Comments ↓

In this series, we will teach you how to focus on your strengths and help you build confidence in your presentation skills.  We will also help you identify your weaknesses and build to improve those skills, provided they continue to build your confidence. 

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Tags: Professional Development, Training

Asserting Yourself in the Workplace: A KnowledgeWave Webinar Series

Posted by Dave Dec  /  June 14, 2021  /  Professional Development, Training   —   No Comments ↓

It can be challenging to stand up for yourself in the workplace. Sometimes we fear what may happen to us if we do. This series of webinars will show you how to assert yourself, set boundaries, and how and when to say no and make it positive for everyone.

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Tags: Professional Development, Training

Introducing the KnowledgeWave ProDev Presentation Skills Series

Posted by Dave Dec  /  March 9, 2021  /  Professional Development, Training   —   No Comments ↓

With the growth of remote working, be it due to COVID-19 or the growth of our organizations, now more than ever, we are all providing more presentations. Sometimes technical challenges can arise while giving these presentations, for example: Microsoft Teams, PowerPoint, and other technologies sometimes don't work the way we want them to. Non-technical issues can also provide a challenge: How can you give a great presentation when you are not in the same room your audience, or maybe we have a fear of public speaking?

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Tags: Professional Development, Training

5 Minute ProDev: Entrepreneurism in the Workplace

Posted by Dave Dec  /  February 8, 2021  /  Professional Development, Training   —   No Comments ↓

Entrepreneurism in the workplace is not about starting a business. It is about acting like an entrepreneur in your current job. This means you are an internal entrepreneur, or “intrapreneur".

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Tags: Professional Development, Training

5 Minute ProDev: Critical Thinking in the Workplace

Posted by Dave Dec  /  January 25, 2021  /  Professional Development, Training   —   No Comments ↓

Critical thinking means questioning the norm. Just because we have always done things a certain way, does not mean it is the most efficient or best way of doing those things. Critical thinking lets us look at processes as we work and think about better ways to do the job.

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Tags: Professional Development, Training

5 Minute ProDev: Collaboration in the Workplace

Posted by Dave Dec  /  January 4, 2021  /  Professional Development, Training   —   No Comments ↓

Collaboration in the Workplace is about coming together to achieve a common goal. Collaboration is about working together to be both innovative and productive without having to compromise yourself or others during the process.

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Tags: Professional Development, Training

5 Minute ProDev: Communication in the Workplace

Posted by Dave Dec  /  December 18, 2020  /  Professional Development, Training   —   1 Comments ↓

Communication in the workplace is more than speaking. It is about the expression of ideas and feelings between you and the folks you work with and serve. Communication is the search to understand one another.

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Tags: Professional Development, Training

5 Minute ProDev: Networking in the Workplace

Posted by Dave Dec  /  December 4, 2020  /  Professional Development, Training   —   No Comments ↓

Networking in the Workplace is about what you can offer others, not just what you can personally gain from networking. It is about sharing thoughts and ideas with like-hearted people who share common interests with you.

Networking is about getting out of your comfort zone to see what is new in your profession, and how best you can serve organizations and people dedicated to your type of work. 

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Tags: Professional Development, Training

5 Minute ProDev: Adaptability in the Workplace

Posted by Dave Dec  /  November 16, 2020  /  Professional Development, Training   —   No Comments ↓

Adaptability means being flexible to your environment as your surroundings change. Adapting to your work environment is a much needed and notable skill. Work is in constant change and so is the world we live in. Services, products, and the people you serve change all the time. How your organization conducts business will also always be changing in order to keep up with the market that you serve.

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Tags: Professional Development, Training

Working with Files in Microsoft Teams

Posted by Jon Hood  /  October 30, 2020  /  Microsoft Teams, Training   —   No Comments ↓

Collaborating with our work content is a behavioral change, and is also a new way to work, with tools that are new to many users. The explosive growth of Microsoft Teams, has enabled business users to communicate from their work offices or work from home locations, giving us to the capability to communicate with our co-workers across locations and an array of devices. Some managers and team members have even set up the virtual water cooler chats, to help keep colleagues stay connected in a virtual “social” setting.

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Tags: Microsoft Teams, Training

Introducing '5 Minute Teams Fridays' from KnowledgeWave

Posted by Jon Hood  /  October 9, 2020  /  Microsoft Teams, 5 Minute Teams Friday, Training   —   No Comments ↓

I love Teams! I use it on my work PC, on my laptop, and on my Samsung Galaxy. Teams enables me to stay in contact with my team, and review work content from any location I might need to have access to it. I’m able to view shared support documentation on the go, to provide the best support to the end users that need my help. Microsoft Teams has changed how me, my team at KnowledgeWave, and how people around the world work & collaborate.

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Tags: Microsoft Teams, 5 Minute Teams Friday, Training

Introducing '5 Minute ProDev' from KnowledgeWave

Posted by Dave Dec  /  September 8, 2020  /  Professional Development, Training   —   No Comments ↓

Formerly known as “soft skills” training, professional development is the fastest growing community in the talent development world. Businesses, universities, agencies, and healthcare all agree that technical knowledge is important, and so are professional skills.

Dealing with management, coworkers, and the people we serve, all require that we sharpen our ability to use skills like empathy, adaptability, communications, and more. Leaders in every organization want their employees trained and yet, finding the time to attend this type of learning is hard to come by.

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Tags: Professional Development, Training

Introduction to Microsoft Bookings

Posted by Dave Dec  /  June 29, 2020  /  Microsoft Office 365, Microsoft Bookings, Training   —   No Comments ↓

Bookings from Microsoft is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.

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Tags: Microsoft Office 365, Microsoft Bookings, Training

How to Use the Microsoft Teams 'Live Events' Feature

Posted by Jon Hood  /  June 16, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   1 Comments ↓

What is a Microsoft Teams Live Event?

A Teams live event is the perfect way to connect with people in a one-to-many format in your modern workplace. A typical Teams meeting allows two-way communication between two or more people. However, a Teams live event offers a solution for a much larger audience! 

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Tags: Microsoft Office 365, Microsoft Teams, Training

Get Started Meeting Like a Pro with Microsoft Teams

Posted by Dan St. Hilaire  /  June 1, 2020  /  Microsoft Office 365, Microsoft Teams, Training   —   No Comments ↓

The explosive rate of deployment and migration to Microsoft Teams is off the charts. I wrote last month, How to Rapidly Deploy and Adopt Microsoft Teams because so many people were and continue to reach out to our company for training specific to using Teams. In that post, I shared what companies are doing to deploy Teams quickly and how they can still maintain some governance.

When discussing training needs with clients we commonly see two driving factors for Microsoft Teams Training requests.

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Tags: Microsoft Office 365, Microsoft Teams, Training