Jennifer Patterson

Recent Posts

How to Adjust Training Materials to All Adult Learning Styles

Posted by Jennifer Patterson  /  January 26, 2016  /  Training   —   1 Comments ↓

We’ve explored different learning styles in a previous post. While the theories can provide an important foundation for design of training, frankly, it can be a little overwhelming for those of us in the trenches.

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Tags: Training

How to Keep KLS in Front of Employees

Posted by Jennifer Patterson  /  December 15, 2015  /  KLS   —   No Comments ↓

If employees don’t know about the KnowledgeWave Learning Site (KLS), then they won’t use it.

If employees aren’t using KnowledgeWave, then your organization is missing out on learning opportunities and ROI.

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Tags: KLS

Improving Employee Motivation in 5 Weeks

Posted by Jennifer Patterson  /  December 4, 2015  /  Workplace Culture, Training   —   No Comments ↓

For years I have been a big fan of First, Break All the Rules by Marcus Buckingham and Curt Coffman. I love that they started with data from more than 1 million Gallup surveys and worked intently to find what the data would reveal.

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Tags: Workplace Culture, Training

5 Reasons Why Self-Paced Training Is Highly Effective

Posted by Jennifer Patterson  /  October 22, 2015  /  Training   —   1 Comments ↓

Maybe you have a hunch that a self-paced training program is a good fit for team members in your organization. Let’s dig into the benefits of a self-paced approach and help you envision how you might put those benefits to work for your employees. So here we go:

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Tags: Training

The Simplest Employee Training Plan

Posted by Jennifer Patterson  /  October 2, 2015  /  Training   —   No Comments ↓

A Simple Employee Training PlanMaybe it has crossed your mind from time-to-time, thinking you should put a training plan in place for your team. If you’re like me, maybe you haven’t had time. And there may seem to be significant barriers to getting started: needs analysis, skills gap analysis, training plan templates, and so on. Not that any of those things are bad, those are all great and important things, but it takes time and effort to do them right.

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Tags: Training

Keeping Your Employee List Up-To-Date in KLS

Posted by Jennifer Patterson  /  September 29, 2015  /  KLS   —   No Comments ↓

When you first open a group account with us, your member list is fresh and current. Typically, we bulk-upload all your employees into KLS (the KnowledgeWave Learning Site) from a spreadsheet in order to save you time. The challenge is that the list gets stale after a few months as your organization evolves and team members come and go.

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Tags: KLS

How to Add and Remove KLS Members

Posted by Jennifer Patterson  /  September 29, 2015  /  KLS   —   No Comments ↓

Keeping your employee list up-to-date in KLS (the KnowledgeWave Learning Site) is important and straightforward. This post provides instructions for teams who have purchased a group account in KLS. 

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Tags: KLS

How to Give Admin Privileges in KLS

Posted by Jennifer Patterson  /  September 29, 2015  /  KLS   —   No Comments ↓

This post provides instructions for teams who have purchased a group account in KLS (the KnowledgeWave Learning Site.) Admin privileges are pretty handy, allowing you to add and remove members and view the ROI report.

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Tags: KLS

Project Management 101: Top Applications for Project Success

Posted by Jennifer Patterson  /  September 23, 2015  /    —   No Comments ↓

As a conscientious manager, the day may come when you look to improve your team's project management in the interest of better efficiency and tracking. I found myself in exactly that same position a couple of years ago when I was managing a number of small departments. We had many different initiatives going on with very little formal project management. People were working hard and trying to do the right thing, but we were lacking an overarching system for managing our projects. That meant the scope was often ephemeral, the timelines and budgets were fuzzy or non-existent, and accountability was variable. I knew we could do better.

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Strategies for Enhancing Your Managerial Communication Skills

Posted by Jennifer Patterson  /  September 3, 2015  /  Workplace Culture   —   1 Comments ↓

In considering training for employees in your organization, you as a manager may be quick to assume that your entry-level employees are the ones that need it. While they require a substantial amount of training in the onboarding and beyond, your new employees are not the only ones who need all of the attention.

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Tags: Workplace Culture

How to Promote Opportunities for Growth to Your Employees

Posted by Jennifer Patterson  /  August 12, 2015  /  Workplace Culture   —   No Comments ↓

We are constantly looking for ways to grow our business, but our biggest asset isn't our strategy, or monthly revenue, it's the people behind it driving that success: Your employees. In an article she contributed to Entrepreneur entitled "Want Your Business to Grow? Help Your Employees Succeed," Abigail Phillips writes: "We’ve all heard the saying that 'a team is only as strong as its weakest link,' but the number of business leaders choosing to ignore this sentiment is staggering, as they are more concerned with their own development and less so with their employees. Not a smart move. Investing time in your employees and giving them the tools they need to develop is incredibly important for output quality, morale and retention."

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Tags: Workplace Culture

The Core Principles of Leadership Accountability

Posted by Jennifer Patterson  /  August 10, 2015  /  Workplace Culture   —   2 Comments ↓

In any organization, leaders typically take the blame in any case of failure. Because of this your employees may be intimidated to take the next step and move up in their roles in fear of taking on new responsibilities. To change this behavior and create an environment where all levels can flourish and work as a team, view failure as a learning opportunity and make it a core principle of your culture—not a chance to place the blame.

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Tags: Workplace Culture

5 Ways to Increase Workplace Efficiency Company-Wide

Posted by Jennifer Patterson  /  July 22, 2015  /  Training   —   No Comments ↓

Every organization wants productive, solution-driven employees on its team. Without them, you may notice a lag in workplace efficiency and a decline in the quality of your products and services. Well where are they, these effective, efficient team members? They are right there under your nose, in your organization. To empower your employees, you must provide them with the resources they need to perform and grow your business.

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Tags: Training

Strategies to Improve Your KLS Adoption Rate

Posted by Jennifer Patterson  /  July 21, 2015  /  KLS   —   No Comments ↓

What is adoption rate, why does it matter?

For group accounts in the KnowledgeWave Learning Site (KLS), adoption rate is the percentage of invited employees who became active members of KLS. And a higher adoption rate leads to higher ROI.

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Tags: KLS

How to Measure Productivity in 4 Steps

Posted by Jennifer Patterson  /  July 21, 2015  /  Productivity   —   1 Comments ↓

As you may have heard us say before, productivity can be a frustrating concept. The reality is, we all work at our own pace and it's inevitable that some of your employees are simply more productive than others. Fortunately you can improve on how you and your team measure productivity to enhance it across the organization.

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Tags: Productivity