After you’ve made the decision to leverage the KnowledgeWave Learning Site (KLS) to assist with your user adoption of Office 365 you may want to add a custom KnowledgeWave tile to your Office 365 App Launcher.
There are two ways an Office 365 tile can function. If you are leveraging Single Sign-on (SSO) with KLS, users clicking the tile will seamlessly pass to KLS as authorized and approved users. They will not have a separate KLS password. SSO clients will add this tile as part of their setup and authorization process with your success manager.
If you have not yet implemented SSO this post will show you step-by-step how to accomplish this task. Please note that you need to be an Office 365 Admin to add custom tiles. Since SSO is not part of this process the tile will link to the KLS member area, but users will need to enter their KLS managed password.