Dan St. Hilaire

Recent Posts

Windows 11: Empowering Accessibility with Live Captions

Posted by Dan St. Hilaire  /  February 26, 2024  /  Windows   —   No Comments ↓

Windows 11 brings a new era of digital accessibility and productivity, with innovative features designed to empower users of all abilities. At the forefront of this technological revolution is Live Captions, a groundbreaking tool that offers real-time transcription of spoken words into text.

In this blog post, we will discuss Live Captions, specifically their core functionalities, practical applications, and the transformative impact on both end-users and upper-level management within multiple different types of organizations.

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Tags: Windows

Windows 11 Training: Streamline the Transition with KnowledgeWave

Posted by Dan St. Hilaire  /  February 8, 2024  /  Windows   —   No Comments ↓

KnowledgeWave is seeing an uptick in companies looking for Windows 11 training. This is fueled by the end-of-life support for Windows 10. It’s hard to believe that Windows 10 has been around since July 29th, 2015! Microsoft formally retires Windows 10 on October 14th, 2025.

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Tags: Windows

Transform Training: Generative AI Revives Microsoft Paint

Posted by Dan St. Hilaire  /  December 27, 2023  /  AI   —   No Comments ↓

Microsoft Paint was introduced back with Windows 1.0 and has been a part of the Windows operating system ever since. Since 1985 there have been powerhouse programs built for graphic designers, and whether you use it or not, Photoshop is probably the most referenced photo editing software available. These days you can add filters, remove backgrounds, or add blurs to photos right on our cell phones.

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Tags: AI

Optimizing Training: Harnessing Generative AI's Workplace Impact

Posted by Dan St. Hilaire  /  December 14, 2023  /  AI   —   No Comments ↓

In today's fast-paced and technology-driven world, the workplace is constantly evolving. To stay competitive, companies are increasingly turning to cutting-edge technologies to enhance productivity, streamline processes, and unlock new opportunities. One such technology that has gained significant popularity in recent years is Generative Artificial Intelligence or Generative AI.

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Tags: AI

How to Use the Microsoft Loop App in a Workflow

Posted by Dan St. Hilaire  /  October 9, 2023  /  Microsoft 365, Microsoft Loop   —   No Comments ↓

Microsoft has been introducing a growing number of applications within the Microsoft 365 suite, which can be quite beneficial for various projects and workflow requirements. Most are available at no additional licensing cost. One of the significant challenges is ensuring that you and your users stay informed about these new apps. Lesser-known applications like Microsoft Bookings, Forms, Lists, To Do, and Loop Components have brought about notable shifts in how our KnowledgeWave team collaborates. We are insiders and share what we learn with our members.

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Tags: Microsoft 365, Microsoft Loop

Mastering SharePoint Document Libraries: A Training Guide

Posted by Dan St. Hilaire  /  September 19, 2023  /  Microsoft 365, SharePoint   —   No Comments ↓

SharePoint document libraries serve as the cornerstone of efficient document management, empowering organizations to store, organize, and collaborate on files with the utmost effectiveness. However, fully leveraging the potential of SharePoint document libraries necessitates a comprehensive grasp of their features and capabilities. That's where KnowledgeWave's specialized training on SharePoint Document Libraries comes into play, guiding our students on a transformative journey to become proficient in this vital aspect of SharePoint.

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Tags: Microsoft 365, SharePoint

Powering Up with Power BI: A Comprehensive Webinar Series

Posted by Dan St. Hilaire  /  August 23, 2023  /  Microsoft 365, Power BI   —   No Comments ↓

Recently, KnowledgeWave has been extensively discussing and instructing on the use of Microsoft Power BI. It's no surprise, given the exceptional capabilities of Power BI in terms of data visualization, analysis, and integration. We have been providing Power BI training for several years, but the surge in client inquiries has brought more attention to collaboration and report-sharing features. To meet this demand, we launched a Power BI webinar series that is currently in progress for our KnowledgeWave Learning Site members and has already been delivered to several organizations.

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Tags: Microsoft 365, Power BI

Comprehensive SharePoint Training Guide: Everything You Need to Know

Posted by Dan St. Hilaire  /  July 18, 2023  /  Microsoft 365, SharePoint   —   No Comments ↓

SharePoint has emerged as a powerful platform for collaboration, document management, and business process automation. However, to harness its full potential, it's crucial to invest in comprehensive SharePoint training. Training plays a pivotal role in enabling users to unlock the key concepts, functionalities, and best practices of SharePoint. In this comprehensive guide, we will explore the importance of SharePoint training, and its benefits, and provide insights into what you need to know to embark on a successful SharePoint training journey.

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Tags: Microsoft 365, SharePoint

Mastering SharePoint Lists: A Training Guide

Posted by Dan St. Hilaire  /  June 27, 2023  /  Microsoft 365, SharePoint   —   No Comments ↓

SharePoint, being a robust and widely used platform, often presents challenges when it comes to grasping its core fundamentals. At KnowledgeWave, we understand the importance of bridging this knowledge gap for beginner SharePoint users. That's why we offer comprehensive training options tailored to unlock the key concepts and fundamentals needed for success. If you're looking to bring your team up to speed, our expertise extends to essential SharePoint features such as Lists and Libraries. With KnowledgeWave, you can confidently empower your team to master SharePoint Lists and maximize their potential. If you plan on tackling training internally, we recommend the following training guide specific to SharePoint Lists.

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Tags: Microsoft 365, SharePoint

SharePoint Training for Beginners: Key Concepts and Fundamentals

Posted by Dan St. Hilaire  /  June 9, 2023  /  Microsoft 365, SharePoint   —   2 Comments ↓

Microsoft SharePoint is a powerful collaboration and document management platform widely used by organizations of all sizes. Whether you're a professional stepping into a new role or a manager or department lead that is looking to enhance your or your team’s productivity, understanding the key concepts and fundamentals of SharePoint is essential.

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Tags: Microsoft 365, SharePoint

Boosting Microsoft 365 Adoption with Data-Driven Collaboration

Posted by Dan St. Hilaire  /  April 3, 2023  /  Software Rollout / Deployment / Migration, Microsoft 365, User Adoption   —   No Comments ↓

Discover how a comprehensive assessment survey using Microsoft Forms can help you identify user satisfaction with Microsoft Teams, improve adoption, and increase collaboration across your organization. This case study showcases how KnowledgeWave partnered with a client struggling with Teams adoption to identify the driving reasons behind low usage and create a targeted training plan that addressed the specific needs of their end-users. With data-driven results and a formed approach to adoption, you can unlock the full potential of Microsoft 365 and revolutionize your team collaboration.

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Tags: Software Rollout / Deployment / Migration, Microsoft 365, User Adoption

Automatically Send Responses to a SharePoint List Using Power Automate

Posted by Dan St. Hilaire  /  May 25, 2022  /  Microsoft 365, Microsoft Flow / Power Automate   —   1 Comments ↓

I geek out on the possibilities with Power Platform. In November 2018, I wrote a post, Connect a Form to a SharePoint List with Microsoft Flow in 3 Steps. We still get a lot of traffic to that post, and I knew it was time to write an update. I mean, Microsoft Flow is called Power Automate now.

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Tags: Microsoft 365, Microsoft Flow / Power Automate

The Story of Why We Chose Microsoft Teams & Business Voice

Posted by Dan St. Hilaire  /  September 2, 2021  /  Microsoft 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System   —   2 Comments ↓

If you are deploying, or even considering, Microsoft Phone System, we thought this blog post might be helpful. We tell the story of our Microsoft 365 Business Voice journey, starting with Microsoft Teams and later deploying the Microsoft Phone System to be used within Microsoft Teams on our desktops, on our mobile devices, and on traditional desk phones that are Teams enabled. 

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Tags: Microsoft 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System

Microsoft Teams Phone Training

Posted by Dan St. Hilaire  /  July 29, 2021  /  Microsoft 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System   —   No Comments ↓

The KnowledgeWave team is excited to make training available for the Microsoft Phone System, also referred to as Microsoft Teams Phone. Teams Phone brings the power of traditional PBX systems to a tool that over 145 million of us touch every day, Microsoft Teams! You can make traditional calls from Teams, Outlook, or your mobile phone. Because it’s a PSTN service you can receive your work-based calls within the Teams app, on your PC, your mobile device or a Teams supported device.

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Tags: Microsoft 365, IT, Microsoft Teams, Microsoft 365 Business Voice / Teams Phone System

Microsoft Announces 'Visual Refresh' of Office Applications

Posted by Dan St. Hilaire  /  July 2, 2021  /  Microsoft 365, IT   —   No Comments ↓

Microsoft has done it again!  

Microsoft just published last week, news about a refresh of the Office Applications for Microsoft Windows. Aligned with the new release of the Windows 11 first Insider Preview, Microsoft is rounding the edges and shinning up their workhorse Office applications. The refresh of Office, which Microsoft shares will shine on Windows 11, will also be available to anyone using Microsoft Windows 10.

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Tags: Microsoft 365, IT