As a leader at an IT managed services company, you know how critical it is to deliver projects that keep your clients happy and your business growing. Project management is the foundation of making that happen. It’s not about fancy tools or jargon. It’s about planning well, using resources wisely, and keeping everyone on the same page.

Let’s talk about why project management training matters for your business and how it can make a real difference. And, spoiler alert, we offer the necessary project management training with a generous discount for our valued MSP partners!

In today's fast-paced and competitive work environment, it's easy to fall into the trap of complaining about various aspects of our job. Whether it's frustrations with colleagues, dissatisfaction with projects, or general workplace grievances, constant complaining can quickly become a toxic habit that hinders productivity, damages relationships, and stunts personal growth.

Whether you are collaborating with customers, students, staff, or patients. Anyone you serve will call on you for help. Customers, prospects, patients, students, staff, taxpayers, citizens, and other businesses. Even your managers and leadership team may be considered the people you serve, so let us call them all customers. Here are three things you can do right now to beat stress when you deal with people who need your help.

Amidst the evolving workplace landscape, adaptability is paramount. Join us in exploring the intricacies of change management through our new, comprehensive video series. Delve into strategies to navigate organizational shifts effectively, ensuring success in today's dynamic business environment. Access the complete series on-demand and embark on your journey towards workplace transformation! This series is comprised of five video modules to help you manage change in your workplace.

Whether the past, present, or future, there have always been challenges in our places of work. From changes in our organizations to outside influences like the economy and pandemics. Things can really stress us out - that's why it's so important to stay positive!

The basic premise of an inclusive workplace is that all employees feel like they matter. The way we look, think, and communicate varies for many different reasons. An inclusive workplace embraces those differences to move individuals and your organization to a growing and successful future. 

The Association of Talent Development (ATD), is an international organization that supports more than 12,000 training and talent development specialists around the world. Earlier this year, ATD held its annual conference and expo from May 15th – May 18th, in Orlando, Florida. I attended for 3 different purposes: 

• Attain my Certification in Leadership Development Programs 
• Educate myself as a Conference Attendee
• Contribute my time as a Conference Volunteer

Hosting and leading work meetings can sometimes be a difficult task - it helps to be prepared. KnowledgeWave is happy to present our "Managing Meetings" series. This Professional Development webinar/video series will walk you through a variety of different types of meetings, the purpose for hosting each type, and how to successfully manage each one.

In this series, we will teach you how to focus on your strengths and help you build confidence in your presentation skills.  We will also help you identify your weaknesses and build to improve those skills, provided they continue to build your confidence. 

It can be challenging to stand up for yourself in the workplace. Sometimes we fear what may happen to us if we do. This series of webinars will show you how to assert yourself, set boundaries, and how and when to say no and make it positive for everyone.

With the growth of remote working, be it due to COVID-19 or the growth of our organizations, now more than ever, we are all providing more presentations. Sometimes technical challenges can arise while giving these presentations, for example: Microsoft Teams, PowerPoint, and other technologies sometimes don't work the way we want them to. Non-technical issues can also provide a challenge: How can you give a great presentation when you are not in the same room your audience, or maybe we have a fear of public speaking?

Entrepreneurism in the workplace is not about starting a business. It is about acting like an entrepreneur in your current job. This means you are an internal entrepreneur, or “intrapreneur".

Critical thinking means questioning the norm. Just because we have always done things a certain way, does not mean it is the most efficient or best way of doing those things. Critical thinking lets us look at processes as we work and think about better ways to do the job.

Collaboration in the Workplace is about coming together to achieve a common goal. Collaboration is about working together to be both innovative and productive without having to compromise yourself or others during the process.