Many of the clients I work with are making the move to Office 365 from Office 2010, or a mixed environment of various Office versions. In either scenario they are making a leap to a new version of Microsoft Office providing their users with more flexibility, the opportunity to work more efficiently while increasing user productivity.

(Last Updated/Reviewed Nov. 2020)

After you’ve made the decision to leverage the KnowledgeWave Learning Site (KLS) to assist with your user adoption of Office 365 you may want to add a custom KnowledgeWave tile to your Office 365 App Launcher.

There are two ways an Office 365 tile can function. If you are hooked up to use Single Sign-on (SSO) with KLS, users clicking the tile will seamlessly pass to KLS as authorized users. They will not have a separate KLS password. SSO clients will add this tile as part of their setup process with your success manager.

If you have not yet implemented SSO this post will show you step-by-step how to accomplish this task. Please note that you need to be an Office 365 Admin to add custom tiles. Since SSO is not part of this process the tile will link to the KLS member area, and users will still need to enter their KLS-specific  password.

KnowledgeWave provides onsite certified scrum training for federal and state government, cities and municipalities as well as private sector businesses. We also provide online training options for individuals or smaller teams seeking Scrum certification.

Keeping ahead of technology’s constant changes and advancements is tough enough. Just when you think you’re in step with the latest and greatest, it veers sharply into unfamiliar territory.

Tech is ever changing, making it difficult to stay current. It can also be difficult to know when something is a fad versus the next big, important advancement.

Your team is up and running with Office 365 and its cloud storage solutions: OneDrive for Business and SharePoint. (Congrats - take a bow!)

With the each new deployment of Microsoft Office there are great new features. Sometimes we lose a feature we love (Status Bar Sum Total Disappears 2010 to 2013 Upgrade, not fixed in 2016), but more times than not, we gain better features, and more collaboration options.

I recently spoke with an HR person at a mid-sized company, and an IT leader at a smaller non-profit organization. Both conversations were about Office 365 training for their employees.

It's probably obvious that when you introduce a completely new software platform at your company you should have a training plan ready. But what you might not have realized is the importance of establishing such a plan when you're rolling out a newer version of something familiar—such as Office or email software.

The truth is when migrating to newer versions of software, training can help prevent productivity loss. Beyond that, short training sessions can help users maintain their skill sets while highlighting new features that can boost their capacities of using the software.

You can’t go a week without hearing about a well-known business making the move to Office 365. Microsoft highlights many migrations on their Microsoft Office Blog. While many enterprise size clients have a direct line to licensing questions with Microsoft, the small to mid-size businesses are often times working with a Managed Service Provider (MSP) or even trying to figure out costs on their own.

We post lots of great Office 365 tips, early looks and highlights on the newest features. We are, after all, a Microsoft Partner and early technology adopters by nature. 

A cyberattack can ruin an individual just as easily as it can take down an entire organization. Yet our dependency on technology continues to invite malicious hackers to test its limits.

The routines and self-created processes we use reflect our determination to get our job done. We figure out how to make it happen...but it isn't always pretty!

KnowledgeWave is pleased to provide a number of CompTIA courses for IT professionals. The CompTIA Cloud Essentials specialty certification demonstrates that an individual knows what cloud computing means from a business and technical perspective, as well as what is involved in moving to and governing the cloud.

A company’s IT team sees its fair share of challenges every day. Yet, as the managers of the technology backbone, you’re vital to the organization’s forward movement and success.