As an IT professional, you just get it. You live and breathe technology - and you’re probably an early adopter. Tech is in your blood.

You deployed Office 365 and now you're faced with how to increase workplace productivity and efficiency. I understand the challenges.

Many clients I work with deploy Office 365 in stages. While they see increased efficiency with each part of Office 365 deployed, they face adoption and acceptance challenges around every corner. Their biggest challenges for increasing workplace efficiency come after the early wins.

Just because your project manager claims they’ll deliver on time and on budget, doesn’t always mean they will, especially when it comes to IT projects. As you and I both know, IT projects are inherently different than other types of projects.

One of the most common mistakes that people make while formatting a document in Word is to use spaces to align text. Many of us have been frustrated by things not lining up perfectly, and we’re left dissatisfied by the slightly meandering edges.

As a Training as a Service (TaaS) solution provider assisting companies with user adoption of the newest cloud-based technologies, I’m receiving more and more calls to provide a training solution for businesses deploying Skype for Business as part of their move to Office 365.

Maybe you recently rolled out Office 365. Or maybe you rolled it out a little while ago. Either way, if you feel like your team is not really using it to its full potential, then you are not alone.

Using Office 365, I mean really using it to its full potential, is more than just technical. There is also a good deal of cultural change and process change required for moving to the cloud.

I was speaking with a client recently. She had reached out to me for training on OneDrive for Business. I've worked with this woman for years and she was very excited that her business had moved to the cloud. She looked forward to leveraging Office 365 and all the awesome collaboration features.

Updated: 7/10/17

Microsoft estimates that 5 - 10% of users are using more complex features of Excel to create business insights. Some experts have shown that these “super users” are earning more than their colleagues. So if you like problem solving, data analysis, and the idea of boosting your earning power, maybe it's time to become an Excel power user.

I recently spoke with an HR person at a mid-sized company, and an IT leader at a smaller non-profit organization. Both conversations were about Office 365 training for their employees.

Got a small project or a team goal where Microsoft Project seems like overkill? Or maybe some of your team members don't have (or aren't comfortable with) MS Project.

An updated version of this blog post discussing Office 365 Licensing in 2020 has been posted here.

You can’t go a week without hearing about a well-known business making the move to Office 365. Microsoft highlights many migrations on their Microsoft Office Blog. While many enterprise size clients have a direct line to licensing questions with Microsoft, the small to mid-size businesses are often times working with a Managed Service Provider (MSP) or even trying to figure out costs on their own.  This post continues to help many SME's from overspending on Office 365 Liceneses. 

Based on our extremely popular webinar on 10 Microsoft Aha Features You Need to Know, KnowledgeWave is excited to provide an online class where you can really master these top Excel tips. You’ll be able to watch, interact and apply these tips with the guidance of our expert certified instructor.

Every month, we see more organizations adopting Microsoft Office 365 and migrating their employees “to the cloud.” One thing we can confidently say from experience: successful Office 365 training focuses on user adoption and helps employees understand the benefits of working in the new ways. (See also my previous post on 4 Steps to Take Directly After Your Office 365 Migration.)

I wear several different hats. Heck, one is even writing for this blog.

In a job role where I’d have little time for a traditional full-day training class, I still run into real world challenges and like many, I have become accustomed to wanting a solution to a specific problem.