KnowledgeWave is now hosting sessions for Installing and Configurating Windows 10, Microsoft Course, MS 20698. We anticipate offering this (and other Windows 10 classes) each month through 2019.

This is an authorized Microsoft Official Curriculum (MOC) course and is eligible for Software Assurance (SA) Voucher redemption.  Please contact a KnowledgeWave representative at 800-831-8449 to enroll. Seating is limited. 

We just hosted a remote training session for a team in New Jersey from our home base in Vermont and WOW! It went great.

When it comes to software training, our first instinct is often to set up in-person instruction. Doing so allows for immediate feedback, quick access to answers when questions arise, and a personal touch.

What good is it to have the latest software updates if they are not being used productively? Considering how much your company spends on software expenses, investing just a fraction of that into targeted training will give your organization a serious competitive edge.

There’s bound to be resistance to fully embracing SharePoint and Office 365. Perhaps because your team members may not know enough about how it works.

In an article he contributed to LinkedIn entitled "Employee Retention Now a Big Issue: Why the Tide has Turned," Josh Bersin, principal and founder of Bersin by Deloitte writes: "Many studies show that the total cost of losing an employee can range from tens of thousands of dollars to 1.5-2X annual salary." As a result of this climbing number in employee turnover, a number of companies are even designing their business around high-turnover—believe it or not.

As your organization transitions to Office 365, you’re probably on the lookout for training solutions to help familiarize employees with the new platform – and keep costs low.

Typically, when you sit down to develop a training plan, you focus entirely on learner outcomes. Those goals become benchmarks for measuring the training’s success.

Strategic training widens the scope to include short and long term goals desired by the organization as well. This post will show you how to organize your own strategic training plan: one that incorporates input from all staff levels, benefits the organization as a whole, and increases your value as a strategic contributor.

Microsoft estimates that 5 - 10% of users are using more complex features of Excel to create business insights. Some experts have shown that these “super users” are earning more than their colleagues.

So if you like problem solving, data analysis, and the idea of boosting your earning power, maybe it's time to become an Excel power user.

There comes a time when you realize that your team needs Office 365 training. But what's the right training approach for your team?

You don’t have to feel limited by a modest training budget. Many managers face a similar scenario when searching for effective employee education and development tools.

A learning management system (LMS) is a luxury not every organization can afford. Yet maintaining accurate employee training logs is invaluable to your team's growth and development plans.

It’s estimated that 30-50% of working professionals are introverts. You probably have some on your team. Full disclosure: I'm an introvert, myself.

Maybe you’ve seen articles about employee retention discussing perks, employee recognition, wellness programs and more. Where does a good training strategy fit into the picture of overall employee retention?

Managers pull double duty. Not only are you responsible for your team’s output, but you lead its growth as well. Some freshly promoted managers may be unfamiliar with the fundamentals of employee training and development. After all, you probably didn’t get your degree in andragogy (more on that in a bit).