Onboard Training.

Two words that make some people cringe. The onboarding process for new employees can throw so much new information at the participants. There is often a concern by management that the new employees won’t retain the important details and that those attending the training can lose focus on the company’s culture and message.

Maybe you have a hunch that a self-paced training program is a good fit for team members in your organization. Let’s dig into the benefits of a self-paced approach and help you envision how you might put those benefits to work for your employees. So here we go:

Changing your work or school account password in Office 365 for business is pretty easy! If you’ve completely forgotten your password and you need to reset it, use the self-service password reset tool (if your admin or workplace technical support has enabled it). Otherwise, you’ll need to contact them for help.

Organizations are spending an average of $1,208 per employee on training, according to the Association for Talent Development’s latest State of the Industry Report. I think we can agree that spending on training is a critical investment for any organization, but how do you know if you are getting the most bang for your buck?

Interconnecting Cisco Network Devices Accelerated 

KnowledgeWave has scheduled this in-house Cisco boot camp course to run this November. The CCNAX course will cover Cisco ICND1 and ICND2 courses and is intended for IT staff that have a limited back-ground with Cisco products and technology. 

Interconnecting Cisco Networking Devices: Accelerated (CCNAX), is a course consisting of ICND1 and ICND2 content in its entirety, but with the content merged into a single 5-day course. Overlapping content between ICND1 and ICND2 is eliminated and content is rearranged for the purpose of the course flow. CCNAX prepares students for exam #200-120 CCNA in an accelerated format. 

You’re excited for your upcoming deployment of Office 365. Or maybe “nervous” is a better word for your edgy feeling. Take a deep breath, the good news is you’re not the first IT manager or stakeholder who has felt those butterflies before your deployment. As of October 2018 there are an estimated 150 million people who connect to Office 365.

Maybe it has crossed your mind from time-to-time, thinking you should put a training plan in place for your team. If you’re like me, maybe you haven’t had time. And there may seem to be significant barriers to getting started: needs analysis, skills gap analysis, training plan templates, and so on. Not that any of those things are bad, those are all great and important things, but it takes time and effort to do them right.

It’s here, Office 2016! With the each new deployment of Microsoft Office there are great new features. Sometimes we lose a feature we love (Status Bar Sum Total Disappears 2010 to 2013 Upgrade, not fixed in 2016), but more times than not, we gain better features, and more collaboration options. The new collaborative workflow reflects how people do things. If you want to work even more collaboratively with your team, you'll love Office 2016. It’s all about the collaboration. Learn how to easily solicit feedback on your documents and leverage the new “Tell me” box.

When you first open a group account with us, your member list is fresh and current. Typically, we bulk-upload all your employees into KLS (the KnowledgeWave Learning Site) from a spreadsheet in order to save you time. The challenge is that the list gets stale after a few months as your organization evolves and team members come and go.

Keeping your employee list up-to-date in KLS (the KnowledgeWave Learning Site) is important and straightforward. This post provides instructions for teams who have purchased a group account in KLS. 

This post provides instructions for teams who have purchased a group account in KLS (the KnowledgeWave Learning Site.) Admin privileges are pretty handy, allowing you to add and remove members and view the ROI report.

Microsoft Office 365 provides fantastic collaboration options.  If your company is using Office 365, no matter your role, you’re likely using Microsoft Outlook or Outlook for the Web. Using Outlook effectively can enable you to work more productively and efficiently, both individually and in a team environment.

Updated: May 10th, 2016:  This June and again in September KnowledgeWave will be partnering to bring our clients the option of attending a training for The Open Group Architecture Framework (TOGAF). TOGAF is a detailed method and a set of supporting tools for developing an enterprise architecture. It may be used freely by any organization wishing to develop an enterprise architecture for use within that organization.

As a conscientious manager, the day may come when you look to improve your team's project management in the interest of better efficiency and tracking. I found myself in exactly that same position a couple of years ago when I was managing a number of small departments. We had many different initiatives going on with very little formal project management. People were working hard and trying to do the right thing, but we were lacking an overarching system for managing our projects. That meant the scope was often ephemeral, the timelines and budgets were fuzzy or non-existent, and accountability was variable. I knew we could do better.