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Introducing '5 Minute ProDev' from KnowledgeWave

Posted by Dave Dec  /  September 8, 2020  /  Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training   —   No Comments ↓

Formerly known as “soft skills” training, professional development is the fastest growing community in the talent development world. Businesses, universities, agencies, and healthcare all agree that technical knowledge is important, and so are professional skills.

Dealing with management, coworkers, and the people we serve, all require that we sharpen our ability to use skills like empathy, adaptability, communications, and more. Leaders in every organization want their employees trained and yet, finding the time to attend this type of learning is hard to come by.

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Tags: Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training

Introduction to Microsoft Bookings

Posted by Dave Dec  /  June 29, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft 365, Microsoft Bookings   —   No Comments ↓

Bookings from Microsoft is an Office 365 application that allows your customers to book appointments with your staff based on the services you offer and your staff availability.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft 365, Microsoft Bookings

How to Use the Microsoft Teams 'Live Events' Feature

Posted by Jon Hood  /  June 16, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

What is a Microsoft Teams Live Event?

A Teams live event is the perfect way to connect with people in a one-to-many format in your modern workplace. A typical Teams meeting allows two-way communication between two or more people. However, a Teams live event offers a solution for a much larger audience! 

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Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

Get Started Meeting Like a Pro with Microsoft Teams

Posted by Dan St. Hilaire  /  June 1, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

The explosive rate of deployment and migration to Microsoft Teams is off the charts. I wrote last month, How to Rapidly Deploy and Adopt Microsoft Teams because so many people were and continue to reach out to our company for training specific to using Teams. In that post, I shared what companies are doing to deploy Teams quickly and how they can still maintain some governance.

When discussing training needs with clients we commonly see two driving factors for Microsoft Teams Training requests.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

Sharpen Your Professional Development Skills with KnowledgeWave

Posted by Dave Dec  /  May 18, 2020  /  Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training   —   No Comments ↓

During times of uncertainty, many of us look for things to stay productive. Life doesn't just stop; we still need to meet deadlines for our projects while managing our time between work and family. We also need to take care of ourselves, which includes self-improvement through personal and professional development.

Remote training and online webinars are perfect solutions for those wanting to keep their skills sharp or learn something new. KnowledgeWave is currently offering a special 15% discount on our Remote Technical Training Classes.

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Tags: Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training

LinkedIn Workplace Learning Report 2020 - The Takeaways

Posted by Dave Dec  /  May 4, 2020  /  Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training   —   No Comments ↓

The numbers say it all...

38% Less

57% More

In this report, LinkedIn Learning found that Workplace Learning Managers' budgets for 2020 will decrease 38% for Instructor Lead Training (ILT) compared to 2019. Additionally, the same managers will increase their budgets for Online Learning by 57%. Managers continue to focus on training costs while keeping their employees ready with the top skills to get work done.

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Tags: Employee Training, Software Training, Advantages of Training, Microsoft Office 365 Training

2 Microsoft Teams Presenting Tips

Posted by Jon Hood  /  April 27, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

With the recent shift to 'working from home', many businesses have been utilizing Microsoft Teams to host their organizations' daily meetings. Teams is a free collaboration tool (with no commitments) offered by Microsoft. The free version of Teams offers unlimited chat, video calling, file sharing, storage, and more. In this blog post, I wanted to share these two educational video tutorials focused on presenting information when using Teams. 

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Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

Looking Beyond COVID - a Few Thoughts From a Small Business Owner

Posted by Eric Sokolowski  /  April 13, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

The realities of COVID-19 including the current mandated social distancing and “work from home” orders have changed our lives and our businesses. As a small business owner my company, KnowledgeWave, has had to adapt to the new ways of doing business during this pandemic. 

At your company, you are most likely doing the same.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

How to Rapidly Deploy and Adopt Microsoft Teams

Posted by Dan St. Hilaire  /  April 1, 2020  /  Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   No Comments ↓

We have seen a large spike in requests for Microsoft Teams Training as a result of businesses across the globe moving to remote work solutions during the COVID-19 pandemic. Companies are rushing to implement solutions like Microsoft Teams and Zoom to remain functional while employees (who can) are working from home.

Microsoft has seen a 775% increase in the use of its cloud services in regions that have enforced social distancing, and the use of Microsoft Teams is now a daily activity for over 44 million users. Microsoft has done an amazing job, with little impact on the quality of service, meeting this unprecedented surge in demand. The need to work remotely continues to increase as stay-at-home orders around the globe continue to expand.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

Free Training: How to Be an Effective Employee While Working from Home

Posted by Dan St. Hilaire  /  March 27, 2020  /  Office 365, Productivity, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365   —   1 Comments ↓

In response to increased requests regarding the need to work remotely, we wrote our blog post last week: How to Be an Effective Employee While Working from Home. We also created a free webinar that ran for several sessions discussing how employees can maximize their efficiency and effectiveness while working from home (or pretty much anywhere).

After the live webinars, we received requests from multiple clients and prospective clients for access to the recorded version. Today, we have uploaded this premium webinar to YouTube for all to access. The webinar video is embedded below.

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Tags: Office 365, Productivity, Microsoft Office 365 Training, Microsoft Office Teams, Microsoft 365

Office 365 New User Training

Posted by Dan St. Hilaire  /  November 18, 2019  /  Employee Training, Software Training, Office 365, Advantages of Training, User Adoption, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

It’s a little bit of a chicken-and-egg situation... Office 365 is constantly changing, and the way we work is continuing to change as well.

A move to Office 365 presents new ways for users to work with tools that they are already familiar using. These new ways to work provide considerable benefits, but without basic training users often don’t discover the advantages of using the cloud and Office 365.

Office 365 training helps those new to Office 365 continue to work with familiar apps while incorporating the cloud benefits. The goal is to boost productivity while respecting the natural rhythm of their workflow.

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Tags: Employee Training, Software Training, Office 365, Advantages of Training, User Adoption, Microsoft Office 365 Training, Microsoft 365

End User Training as a Value-Add for MSP Clients

Posted by Eric Sokolowski  /  August 19, 2019  /  MSP, End Users, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

As an MSP helping your clients is one of your top priorities. Questions regarding Office 365 and associated applications (like Teams, SharePoint and OneDrive) can arise early and often when a client is migrating from another system (such as G-Suite) to the Office 365 platform. Helping your clients solve their problems and answering their questions is incredibly easy with the KnowledgeWave Learning Site.

Check out a quick, two minute show-and-tell video from KnowledgeWave CEO Eric Sokolowski, detailing a recent situation where an MSP easily solved a client problem with the KnowledgeWave Learning Site in just a few steps.

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Tags: MSP, End Users, Microsoft Office 365 Training, Microsoft 365

Three Warning Signs that Your Team Needs Office 365 Training

Posted by David Thibault  /  August 12, 2019  /  Office 365, User Adoption, Microsoft Office 365 Training   —   No Comments ↓

After successfully completing Microsoft Office 365 migration, you thought the hard part was over. The problem is now employees are still submitting projects in the old format, or using outdated email to exchange information instead of the collaboration channels you painstakingly set up in Microsoft Teams.

What went wrong? It might be that you skimped on employee training while implementing Office 365 throughout your business. Employees need help learning and understanding new applications, communication tools and ways to work. If you notice any of these three warning signs in your office, odds are your team needs some additional training:

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Tags: Office 365, User Adoption, Microsoft Office 365 Training

Reluctant Office 365 Users? Top Tips to Win Them Over

Posted by Jennifer Patterson  /  July 22, 2019  /  Employee Training, Office 365, End Users, User Adoption, Microsoft Office 365 Training, Microsoft 365   —   1 Comments ↓

If you feel like you are dragging a reluctant team along into Office 365 you are not alone. Or maybe they aren’t reluctant, just indifferent. Even if your users aren’t saying it, here’s what they are thinking: 

“I’ve been using Excel for years and I’m just fine using it to get my work done…why should I care about Microsoft 365?”

“Can’t I just keep using Outlook the same way I’ve always used Outlook?”

First, it’s helpful to clarify for users the difference between stand-alone Microsoft Office vs. Microsoft Office 365.

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Tags: Employee Training, Office 365, End Users, User Adoption, Microsoft Office 365 Training, Microsoft 365

How to Justify Additional Company Training for Microsoft Office 365

Posted by Jennifer Patterson  /  June 17, 2019  /  Office 365, Microsoft Office 365 Training, Microsoft 365   —   No Comments ↓

Microsoft Office 365 is a powerful, complex software solution. Achieving both personal and business success with Office 365 will take training – a lot of training, most likely. IT professionals may struggle with convincing stakeholders of the value that additional Office 365 training can provide for the business. If you want to successfully convince your employer Office 365 training is necessary and beneficial, follow these tips.

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Tags: Office 365, Microsoft Office 365 Training, Microsoft 365