Dan St. Hilaire

Recent Posts

How to Choose Office 365 Business vs Enterprise Licensing

Posted by Dan St. Hilaire  /  May 26, 2016  /  Microsoft 365, IT   —   29 Comments ↓

An updated version of this blog post discussing Office 365 Licensing in 2020 has been posted here.

You can’t go a week without hearing about a well-known business making the move to Office 365. Microsoft highlights many migrations on their Microsoft Office Blog. While many enterprise size clients have a direct line to licensing questions with Microsoft, the small to mid-size businesses are often times working with a Managed Service Provider (MSP) or even trying to figure out costs on their own.  This post continues to help many SME's from overspending on Office 365 Liceneses. 

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Tags: Microsoft 365, IT

10 Microsoft Excel Tips You Need to Know!

Posted by Dan St. Hilaire  /  May 19, 2016  /  Excel, KnowledgeWave Courses   —   No Comments ↓

Based on our extremely popular webinar on 10 Microsoft Aha Features You Need to Know, KnowledgeWave is excited to provide an online class where you can really master these top Excel tips. You’ll be able to watch, interact and apply these tips with the guidance of our expert certified instructor.

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Tags: Excel, KnowledgeWave Courses

Software Roll Out Time? Don’t Forget the Office 365 Training!

Posted by Dan St. Hilaire  /  May 17, 2016  /  Microsoft 365   —   1 Comments ↓

Every month, we see more organizations adopting Microsoft Office 365 and migrating their employees “to the cloud.” One thing we can confidently say from experience: successful Office 365 training focuses on user adoption and helps employees understand the benefits of working in the new ways. (See also my previous post on 4 Steps to Take Directly After Your Office 365 Migration.)

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Tags: Microsoft 365

How to Get the Most Value from Online Learning Tools

Posted by Dan St. Hilaire  /  May 11, 2016  /  Training   —   No Comments ↓

I wear several different hats. Heck, one is even writing for this blog.

In a job role where I’d have little time for a traditional full-day training class, I still run into real world challenges and like many, I have become accustomed to wanting a solution to a specific problem.

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Tags: Training

Offering Technical Training for the Newest Technologies

Posted by Dan St. Hilaire  /  April 20, 2016  /  Windows, KnowledgeWave Courses, IT   —   No Comments ↓

Updated 9/17/2018

KnowledgeWave is known for our affordable end-user learning solutions.  We help our clients work more efficiently and collaboratively with the newest technologies like Office 365.

Training for IT

We also have technical training solutions for those who support the networks and infrastructures that the end-user and the C-suite have come to count on.

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Tags: Windows, KnowledgeWave Courses, IT

Leveraging Technical Support Specialists as a Competitive Advantage

Posted by Dan St. Hilaire  /  April 7, 2016  /  MSP   —   No Comments ↓

As a trusted partner, your MSP team leverages technology in such a way that it creates a long term competitive advantage for each customer.

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Tags: MSP

Your MSP's Online Services Aren't Complete without Training

Posted by Dan St. Hilaire  /  March 14, 2016  /  MSP   —   No Comments ↓

As an MSP, software training can be an important tool in your land-and-expand tool belt. Sometimes it can be a great chance to land, offering a foot in the door when there is a clear training need. And sometimes it's just the right expansion opportunity to upsell to your current customers.

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Tags: MSP

Managing VMware vSphere 6 Class Alert

Posted by Dan St. Hilaire  /  February 24, 2016  /  KnowledgeWave Courses   —   No Comments ↓

KnowledgeWave will be hosting a live session for Managing VMware vSphere 6. In this 2-day instructor-led course we focus on managing VMware vSphere® 6. This course combines the content of the Manage VMware vSphere 6 course with advanced tasks and skills for configuring a highly available and scalable virtual infrastructure.  The course is based on VMware ESXi™ 6 and VMware vCenter Server™ 6. 

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Tags: KnowledgeWave Courses

Microsoft Office Online Training Just Got Better!

Posted by Dan St. Hilaire  /  February 23, 2016  /  Microsoft 365, Training   —   1 Comments ↓

You might be wondering what classes and videos are available in a cohesive online training package. And you probably don’t want to blow your budget sending one person to class. It would be great if that money could go toward providing training opportunities for everybody on the team.

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Tags: Microsoft 365, Training

Veeam Certified Engineer (VMCE) Training Course Alert

Posted by Dan St. Hilaire  /  January 20, 2016  /  KnowledgeWave Courses   —   No Comments ↓

KnowledgeWave is pleased to provide this class alert for VEEAM training. KnowledgeWave is excited to offer a remote option for the certified and authorized course for Veeam Certified Engineer (VMCE).

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Tags: KnowledgeWave Courses

How Does Remote Training Work?

Posted by Dan St. Hilaire  /  December 21, 2015  /  Training   —   2 Comments ↓

Update 3/19/2020:
If you are here due to the COVID-19 pandemic, you've come to the right place. We have years of experience delivering training in remote modalities. Read on.

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Tags: Training

Top Tips on How to Keep Up with Technology Changes at Your Business

Posted by Dan St. Hilaire  /  November 23, 2015  /    —   No Comments ↓

One question often asked by my family, friends and sometimes co-workers is, "How do you keep up with technology, it seems to change so often." While I agree that technology seems to change faster these days, these are some tricks I use to try and stay ahead of the curve.

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Yes, We Do Classroom Rentals

Posted by Dan St. Hilaire  /  November 12, 2015  /  KnowledgeWave News   —   No Comments ↓

Ever find yourself in need of a classroom with a projector and a bunch of computers? Consider renting one of our classrooms for your next training event in the Burlington, Vermont area.

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Tags: KnowledgeWave News

3 Steps to Take Your Software Training Online

Posted by Dan St. Hilaire  /  November 5, 2015  /  Training   —   1 Comments ↓

Training employees. “Whose job is that? It’s not mine.” I’ve heard this often from my IT peers. They aren’t trying to skirt responsibility, they love technology and want users to embrace the latest enhancements. IT administrators and staff are often tasked with learning about the newest technologies to help their business maintain a competitive edge and meet customer demand. There are many reasons why IT may seem like the best choice for providing training. A common example being the C-suite seeing their IT staff as experts of the newest technology and they want to leverage that expertise.

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Tags: Training

Class Alert! SharePoint 2013: Site User

Posted by Dan St. Hilaire  /  November 4, 2015  /  SharePoint   —   No Comments ↓

With a large number of our clients making the move to Office 365, many are leveraging SharePoint Online, either migrating their existing sites or starting fresh.

KnowledgeWave has a confirmed-to-run SharePoint 2013: Site User class, the first of 3 one-day classes that help the user, site owner and site administrator get the most out of SharePoint.

This class will be taught LIVE in our South Burlington training facility. For those who prefer to be in the same room with the instructor, here's your chance! You can also attend remotely using our online classroom technology.

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Tags: SharePoint