With the explosion of businesses using Microsoft Cloud Solutions, 90% of Fortune 500 companies use Microsoft Cloud, the need  and knowledge required to manage and support those services is more important than ever. Small Businesses are deploying Office 365 in droves and Azure provides a means for businesses, large to small to manage these cloud-based services like Office 365. KnowledgeWave is excited to add these Azure courses to our lineup to support the IT professionals that maintain your onsite and cloud infrastructure.

Many of the clients I work with are making the move to Office 365 from Office 2010, or a mixed environment of various Office versions. In either scenario they are making a leap to a new version of Microsoft Office providing their users with more flexibility, the opportunity to work more efficiently while increasing user productivity.

(Last Updated/Reviewed Nov. 2020)

After you’ve made the decision to leverage the KnowledgeWave Learning Site (KLS) to assist with your user adoption of Office 365 you may want to add a custom KnowledgeWave tile to your Office 365 App Launcher.

There are two ways an Office 365 tile can function. If you are hooked up to use Single Sign-on (SSO) with KLS, users clicking the tile will seamlessly pass to KLS as authorized users. They will not have a separate KLS password. SSO clients will add this tile as part of their setup process with your success manager.

If you have not yet implemented SSO this post will show you step-by-step how to accomplish this task. Please note that you need to be an Office 365 Admin to add custom tiles. Since SSO is not part of this process the tile will link to the KLS member area, and users will still need to enter their KLS-specific  password.

Microsoft Forms is a simple, lightweight app designed to help you easily create surveys, quizzes, and polls. In a business environment, the tool can be used to collect customer feedback, develop strategies, and educate staff.

When you simultaneously edit a document with other authors, it’s called co-authoring. If you’ve never experienced co-authoring before, you are in for a real treat.

KnowledgeWave provides onsite certified scrum training for federal and state government, cities and municipalities as well as private sector businesses. We also provide online training options for individuals or smaller teams seeking Scrum certification.

Keeping ahead of technology’s constant changes and advancements is tough enough. Just when you think you’re in step with the latest and greatest, it veers sharply into unfamiliar territory.

Do you and your team find yourselves with newly-assigned duties that call for more expertise in Excel than you’re used to?

Like any HR leader, you want to be seen as a strategic contributor to your organization. Of all the tools in your arsenal, few are as vital at achieving that recognition as your human resources strategic plan.

Tech is ever changing, making it difficult to stay current. It can also be difficult to know when something is a fad versus the next big, important advancement.

Ready to sell KnowledgeWave to your clients? It's time to get your sales team up-to-speed. Here are some suggestions and materials to help you get started.

The KnowledgeWave Learning Site is essentially Training-as-a-Service.

Once you decide to start selling end user software training as part of your MSP solutions, you’ll find that there are a few different (but complimentary) root motivations.

KnowledgeWave is now hosting sessions for Installing and Configurating Windows 10, Microsoft Course, MS 20698. We anticipate offering this (and other Windows 10 classes) each month through 2019.

This is an authorized Microsoft Official Curriculum (MOC) course and is eligible for Software Assurance (SA) Voucher redemption.  Please contact a KnowledgeWave representative at 800-831-8449 to enroll. Seating is limited. 

Smaller companies, like yours, are making the jump to virtualization every day. Though the technology has been around for decades, newcomers may have trouble knowing where to begin given the vast array of virtualization possibilities.