Do you interact with people who work at computers? Are you in a position to influence them? I thought so.

So it’s not a bad idea to come up to speed on the latest thinking around workstation ergonomics.

An updated version of this blog post discussing Office 365 Licensing in 2020 has been posted here.

You can’t go a week without hearing about a well-known business making the move to Office 365. Microsoft highlights many migrations on their Microsoft Office Blog. While many enterprise size clients have a direct line to licensing questions with Microsoft, the small to mid-size businesses are often times working with a Managed Service Provider (MSP) or even trying to figure out costs on their own.  This post continues to help many SME's from overspending on Office 365 Liceneses. 

Maybe you are feeling like your organization’s training practices are a little old and maybe tired. Time to revisit and breathe some new life into them! Follow these training best practices to become a superstar, ensuring that your training initiatives directly contribute to your company’s strategic goals.

Based on our extremely popular webinar on 10 Microsoft Aha Features You Need to Know, KnowledgeWave is excited to provide an online class where you can really master these top Excel tips. You’ll be able to watch, interact and apply these tips with the guidance of our expert certified instructor.

Every month, we see more organizations adopting Microsoft Office 365 and migrating their employees “to the cloud.” One thing we can confidently say from experience: successful Office 365 training focuses on user adoption and helps employees understand the benefits of working in the new ways. (See also my previous post on 4 Steps to Take Directly After Your Office 365 Migration.)

Are you wondering if there is an easier way to locate recent and frequently used programs, apps, and files on your computer? The answer just might be pinning.

You know us: we are passionate about investing in your employees through training and other professional development efforts. It's good for business, and it's good for people, and there is plenty of science to back this up. 

I wear several different hats. Heck, one is even writing for this blog.

In a job role where I’d have little time for a traditional full-day training class, I still run into real world challenges and like many, I have become accustomed to wanting a solution to a specific problem.

With newer versions of Outlook, you may have noticed the arrival of a folder named Clutter. You also may find yourself asking, what the heck IS Clutter? What does Clutter do? Why is Clutter moving some of my messages out of the inboxwhen I don’t want it to? Can I turn Clutter off?

Sometimes, we want to be notified if a particular contact in Skype changes their online presence status. Sometimes, we don't. In this video, I go over “Tag for Status Change Alerts”. These Skype notifications will produce a popup message every time our contacts become available or go offline.

Just last week I had a great experience with a client. I found it inspiring, and I thought you might find it interesting, too.

Updated 9/17/2018

KnowledgeWave is known for our affordable end-user learning solutions.  We help our clients work more efficiently and collaboratively with the newest technologies like Office 365.

Training for IT

We also have technical training solutions for those who support the networks and infrastructures that the end-user and the C-suite have come to count on.

If you are like me, you probably have many different hats that you wear at work on any given day. I encourage you to try the Windows 10 virtual desktop feature to organize your work and maximize your productivity!

As a trusted partner, your MSP team leverages technology in such a way that it creates a long term competitive advantage for each customer.

You have built a business based on network infrastructure design, support, maintenance and helpdesk. But listen closely. Your clients may be asking for services outside your offer sheet. Great news for you!