Keeping ahead of technology’s constant changes and advancements is tough enough. Just when you think you’re in step with the latest and greatest, it veers sharply into unfamiliar territory.

Do you and your team find yourselves with newly-assigned duties that call for more expertise in Excel than you’re used to?

A little background

Just in case you're new here: KnowledgeWave provides software training for end users on popular business apps, like Microsoft Office and Adobe. 

Like any HR leader, you want to be seen as a strategic contributor to your organization. Of all the tools in your arsenal, few are as vital at achieving that recognition as your human resources strategic plan.

Tech is ever changing, making it difficult to stay current. It can also be difficult to know when something is a fad versus the next big, important advancement.

Ready to sell KnowledgeWave to your clients? It's time to get your sales team up-to-speed. Here are some suggestions and materials to help you get started.

The KnowledgeWave Learning Site is essentially Training-as-a-Service.

Once you decide to start selling end user software training as part of your MSP solutions, you’ll find that there are a few different (but complimentary) root motivations.

This July, KnowledgeWave will be hosting a live in-house session for Installing and Configurating Windows 10, Microsoft Course, MS 20698. This is an authorized Microsoft Official Curriculum (MOC) course and is eligible for Software Assurance (SA) Voucher redemption.  Please contact a KnowledgeWave representative at 800-831-8449 to enroll. Seating is limited. 

IT professionals and end-users often see technology from different perspectives. You’re likely to be more concerned with all the mechanics and logistics. Conversely, your clients and end-users are scratching their heads. This is a key consideration to include in your Office 365 migration planning. Including user adoption and training activities aids in bridging that chasm, and should be present throughout the migration process.

Smaller companies, like yours, are making the jump to virtualization every day. Though the technology has been around for decades, newcomers may have trouble knowing where to begin given the vast array of virtualization possibilities.

The machine-based world of technology can appear void of human touch to many outside of it. Which can make selling technology services to living, breathing humans even more of a challenge.

One method for adding a dash of humanity is incorporating emotion-based selling techniques – a powerful (and proven) weapon used by salespeople around the world.

We just hosted a remote training session for a team in New Jersey from our home base in Vermont and WOW! It went great.

When it comes to software training, our first instinct is often to set up in-person instruction. Doing so allows for immediate feedback, quick access to answers when questions arise, and a personal touch.

Your team is up and running with Office 365 and its cloud storage solutions: OneDrive for Business and SharePoint. (Congrats - take a bow!)